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Ombudsman Jobs in Virginia (NOW HIRING)

Maintain relationships and coordinate with facilities, APS, ombudsman offices, and community organizations. * Guide staff on connecting participants with SDOH resources, benefits, and navigation ...

Maintain relationships and coordinate with facilities, APS, ombudsman offices, and community organizations. * Guide staff on connecting participants with SDOH resources, benefits, and navigation ...

Maintain relationships and coordinate with facilities, APS, ombudsman offices, and community organizations. * Guide staff on connecting participants with SDOH resources, benefits, and navigation ...

OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage. Communicate/ Coordinate Maintain an Account level Focus Group communication strategy to ...

OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage. Communicate/ Coordinate Maintain an Account level Focus Group communication strategy to ...

OCI Resolution Serve as Ombudsman in spotting/ de-conflicting OCI issues, preferably at Go/ No Go stage. Communicate/ Coordinate Maintain an Account level Focus Group communication strategy to ...

Ombudsman information

See Virginia salary details

$37.2K

$75.6K

$124.4K

How much do ombudsman jobs pay per year?

As of Aug 30, 2026, the average yearly pay for ombudsman in Virginia is $75,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $101,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ombudsman, and why are they important?

To thrive as an Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are valuable. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and resolving disputes fairly. These competencies are vital for ensuring transparency, protecting stakeholder rights, and promoting just outcomes in organizational or governmental settings.

How does an ombudsman typically collaborate with other departments to resolve complaints effectively?

An Ombudsman often works closely with various departments such as human resources, legal, and management to conduct impartial investigations and facilitate fair resolutions. This collaboration may involve gathering documentation, interviewing staff, and clarifying policies to ensure all perspectives are considered. Strong communication skills and a commitment to confidentiality are essential, as the Ombudsman serves as a neutral intermediary who helps bridge gaps and promote a positive organizational culture.

What is the difference between Ombudsman vs Customer Service Representative?

AspectOmbudsmanCustomer Service Representative
Required CredentialsVaries; often relevant experience or certifications in dispute resolution or public administrationHigh school diploma or equivalent; customer service training
Work EnvironmentPublic agencies, organizations handling complaints, or regulatory bodiesCall centers, retail, or corporate offices
Employer & IndustryGovernment agencies, non-profits, large corporationsRetail, telecommunications, finance, and service industries

While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication and problem-solving skills. The job can offer job stability and opportunities for advancement, especially in government, healthcare, or corporate settings, but workload and emotional demands vary by organization. It is generally considered a meaningful career for those interested in advocacy and conflict resolution.

What degree do you need to become an ombudsman?

To become an ombudsman, a bachelor's degree in fields such as law, public administration, social work, or a related area is typically required. Some positions may prefer or require a master's degree or relevant professional experience, along with strong communication and conflict resolution skills.

What does an ombudsman actually do?

An ombudsman is a neutral official who investigates and resolves complaints from individuals about organizations or institutions. They facilitate communication, recommend solutions, and ensure fair treatment, often working independently from the organization’s management. The role requires strong communication skills and knowledge of relevant policies or laws.

What are the most commonly searched types of Ombudsman jobs in Virginia?

The most popular types of Ombudsman jobs in Virginia are:

What are popular job titles related to Ombudsman jobs in Virginia?

For Ombudsman jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ombudsman jobs in Virginia look for?

The top searched job categories for Ombudsman jobs in Virginia are:

What cities in Virginia are hiring for Ombudsman jobs?

Cities in Virginia with the most Ombudsman job openings:

What are popular job titles related to Ombudsman jobs in VA?

For Ombudsman jobs in VA, the most frequently searched job titles are:

Infographic showing various Ombudsman job openings in Virginia as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $75,577 per year, or $36.3 per hour.

Tribal Ombudsman - Director of Tribal Engagement

Virginia Department of Human Resource Management

Richmond, VA • On-site

$83K - $86K/yr

Full-time

Posted 5 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

828th of 852 rated public administrative organizations


Job description

Tribal Ombudsman - Director of Tribal Engagement
Job no: 5111107
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services
Title: Tribal Ombudsman - Director of Tribal Engagement
Hiring Range: $83,000 to $86,000
Pay Band: UG
Agency: Secretary of the Commonwealth
Location: Patrick Henry Building
Agency Website: https://www.commonwealth.virginia.gov/
Recruitment Type: General Public - G
The Director of Tribal Engagement supports the Secretary of the Commonwealth in advancing respectful, effective, and coordinated engagement with Virginia's federally recognized and state-recognized tribal nations. This role provides policy expertise, strategic guidance, and operational support to ensure successful government-to-government interactions. In addition to facilitating government-to-government relations, the director manages cross agency coordination, development of consultation policies and maintains subject matter expertise on tribal policy.
Key Responsibilities:
• Support the Secretary of the Commonwealth in fulfilling the role as the Commonwealth's official liaison to Virginia's tribal nations.
• Facilitate communication between Commonwealth agencies and federally and state recognized Tribal Nations in the Commonwealth for consultation on environmental, cultural, and historical issues.
• Prepare briefing materials, meeting summaries, background memos, and communications to support tribal engagement at the Secretary level.
• Provide expert analysis on federal Indian law, state tribal policy, and Indigenous governance structures.
• Monitor legislative, regulatory, and policy developments affecting tribal nations and advise on their impact.
• Provide guidance and technical assistance to Commonwealth agencies on consultation protocols, culturally informed engagement practices, and compliance with state expectations for tribal consultation.
• Coordinate cross-agency efforts to ensure consistent, respectful, and effective consultation processes.
• Build and maintain professional relationships with tribal governments, federal partners, and interagency stakeholders.
• Support the planning and execution of government-to-government meetings, consultations, ceremonies, and public events involving tribal partners.
• Develop clear, accurate, and culturally respectful written materials, including reports, statements, and policy recommendations.
• Maintain up-to-date knowledge of the histories, cultures, priorities, and governmental structures of Virginia's tribal nations.
• Assist in identifying opportunities for collaboration on shared priorities such as education, cultural preservation, environmental stewardship, and economic development.
• Provide guidance on state protocols, historical context, and best practices for engagement with tribal nations.
Minimum Qualifications
• Demonstrated experience in government relations, preferably in a federal, state, or tribal context.
• Excellent writing, communication, and analytical skills.
• Strong knowledge of state policies affecting Indigenous communities.
• Proven experience working with tribal governments or Indigenous-focused organizations.
• Ability to navigate sensitive intergovernmental issues with diplomacy and cultural awareness.
• Experience with collaborative engagement processes, including consultation or interagency coordination.
Core Competencies:
• Cultural competency and respect for tribal sovereignty
• Strong policy analysis skills
• Clear and effective written communication
• Strategic relationship-building
• Professionalism, diplomacy, and discretion
Additional Considerations
Preferred Qualifications:
• Background in public policy, public administration, Indigenous studies, or related fields.
• Experience with grant programs, federal funding mechanisms, or tribal capacity building initiatives.
• Experience drafting executive level briefing materials.
This At-Will position is appointed by the Governor of Virginia.
There is no regular teleworking for this position.
Special Instructions
The chosen applicant will need to successfully complete a Fingerprint Background check.
Contact Information
Name: Cheryl Oppan
Phone: (804) 786-2441
Email: SOC75@governor.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close:
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