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Ombudsman Educational Services Jobs (NOW HIRING)

SPHS GROUP

Ombudsman

Charleroi, PA

Provides Ombudsman services to consumers living in nursing facilities, personal care homes ... Supports community outreach initiatives including conducting educational presentations within the ...

MTM

Ombudsman

Washington, DC · On-site

$55K - $60K/yr

Participate in ride along with the member to determine appropriate service was provided ... Experience, Education & Certifications: * High school diploma or GED * Bachelor's degree from an ...

State of Montana

Ombudsman Program Manager (37649)

Helena, MT · On-site

$55K - $75K/yr

Bachelor's degree in healthcare, human services, or public administration. * 2 years job-related ... Other combinations of education and experience may be considered on a case-by-case basis. How to ...

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Ombudsman Educational Services information

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$37.5K

$76.2K

$125.5K

How much do ombudsman educational services jobs pay per year?

As of Jul 19, 2026, the average yearly pay for ombudsman educational services in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working at Ombudsman Educational Services, and how can they be addressed?

Professionals at Ombudsman Educational Services often work with students who have struggled in traditional academic settings, which can present unique behavioral and motivational challenges. Building trust and rapport with students is essential, requiring patience, empathy, and strong communication skills. Collaboration with a multidisciplinary team—including teachers, counselors, and administrative staff—helps address individual student needs. Regular professional development and team meetings support staff in sharing strategies for engagement and academic improvement, fostering a supportive work environment.

What is the difference between Ombudsman Educational Services vs School Counselor?

AspectOmbudsman Educational ServicesSchool Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related field; certification variesMaster's degree in school counseling or related field; state certification/license required
Work EnvironmentPrivate educational organizations, alternative schools, or online platformsPublic or private K-12 schools, counseling offices
Employer & Industry UsageEducational service providers focusing on student advocacy and program managementSchool districts, private schools, educational institutions
Common Search & Comparison IntentUnderstanding roles in student advocacy and educational supportStudent support, academic guidance, and mental health services

While both roles support students, Ombudsman Educational Services primarily focus on student advocacy within alternative education programs, whereas School Counselors provide academic, career, and emotional guidance within traditional school settings.

What is the highest paying job in a school district?

In school districts, the highest paying roles are typically superintendents or district administrators, with superintendents often earning the highest salaries due to their leadership responsibilities and required advanced degrees and experience. Other high-paying positions include chief financial officers and director-level roles overseeing specific departments, which require strong management skills and educational background.

How do you get a job as an ombudsman?

To become an ombudsman, candidates typically need a bachelor's degree in a relevant field such as law, public administration, or social sciences, along with strong communication and conflict resolution skills. Relevant experience in customer service, advocacy, or dispute resolution can also be beneficial, and some positions may require certification or specialized training. Applying through organizational job postings and demonstrating a commitment to impartiality and problem-solving are key steps in the process.

Is being an ombudsman a good job?

Being an ombudsman involves investigating and resolving complaints, often requiring strong communication, problem-solving, and impartiality skills. It can be a rewarding career for those interested in advocacy and conflict resolution, with typical work environments including government agencies, educational institutions, and organizations. Job satisfaction depends on personal interests and the ability to handle sensitive issues effectively.

What are Ombudsman Educational Services?

Ombudsman Educational Services is an organization that provides alternative education programs for middle and high school students who need a different approach to learning. They partner with public school districts to offer personalized, accredited education options aimed at helping students earn their diplomas, improve academic performance, and develop life skills. The programs are designed to support students at risk of dropping out by offering flexible scheduling, small class sizes, and individualized instruction. The goal is to help students succeed academically and prepare for future opportunities.

What is an ombudsman in education?

An ombudsman in education is a professional who acts as an impartial intermediary to address concerns, resolve conflicts, and facilitate communication between students, parents, and educational institutions. They often review complaints, provide guidance on policies, and help ensure fair treatment within the educational environment.

What are the key skills and qualifications needed to thrive as an Ombudsman Educational Services professional, and why are they important?

To excel in Ombudsman Educational Services, you generally need a background in education or counseling, such as a teaching certificate or relevant degree, along with experience in alternative education settings. Familiarity with student information systems, individualized education plans (IEPs), and behavioral management software is often required. Strong interpersonal skills, patience, and the ability to motivate at-risk youth are standout soft skills for this role. These competencies are crucial for supporting student success, managing diverse learning needs, and fostering a positive educational environment.
More about Ombudsman Educational Services jobs
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Ombudsman Educational Services jobs near you
Ombudsman

Ombudsman

Southwestern Pennsylvania Human Services, Inc.

Charleroi, PA • On-site

Full-time

Medical, Dental, Retirement

Posted 11 days ago

Job description

Comprehensive Benefits Package• Tuition Discounts• Career Advancement
SOUTHWESTERN PENNSYLVANIA AREA AGENCY ON AGING, INC.
Overall Function:
Provides Ombudsman services to consumers living in nursing facilities, personal care homes, assisted living facilities, Dom Care homes or in their own home.
Essential Functions:
  • Completes investigations and resolves resident complaints regarding quality of life and quality of care issues as directed by the resident.
  • Conducts facility coverage visits as assigned in compliance with Department of Aging policy.
  • Educates consumers/residents/staff regarding resident rights and offers information on how consumers/residents can best exercise those rights.
  • Prepares and submits all required case forms, reports, billings, documentation, and correspondence to the AAA Ombudsman in an accurate and timely manner meeting National Ombudsman Reporting System (NORS) standards.
  • Provides advocacy and representation for residents facing involuntary discharge or transfer; ensures residents are informed of their appeal rights and assists in navigating the fair hearing process.
  • Provides information and consultation to residents, facility staff and individuals in the community and attends resident plan of care meetings as requested.
  • Provides social and emotional support and empowerment to residents/consumers/families to ensure proper service delivery in long-term care environments.
  • Supports community outreach initiatives including conducting educational presentations within the community, participating in facility surveys, providing legislative advocacy, and working with Resident and/or Family Councils.
  • Supports the development of the PEER Project within the community, including initial training and coordination of post-graduation activities. Performs other mission-critical advocacy tasks and special projects as assigned, provided they do not constitute a conflict of interest as defined by the State Long-Term Care Ombudsman.
  • Adheres to all policies, laws, regulations, codes of ethics, conflict of interest and confidentiality as outlined by federal and state laws, and agency policies and procedures.

  • Bachelor's Degree in Gerontology, Human Services, Social Work or a related field from an accredited college or university.
  • Demonstrated knowledge of federal and state regulations governing long-term care facilities, including the Older Americans Act and applicable Pennsylvania Codes.
  • Demonstrated knowledge of resident/consumer rights in each applicable long-term care setting and have the ability to research information as needed.
  • Demonstrated ability to make incisive observations, obtain vital information and make appropriate recommendations during interviews and/or while reviewing case records.
  • Demonstrated knowledge of financial entitlement programs and health/social services available to the consumers.
  • Demonstrated proficiency in 'Person-Centered' advocacy, ensuring the resident's expressed wishes remain the primary driver of all investigations and resolutions.
  • Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
  • Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearances.

Available Benefits:
  • Medical and dental benefits for eligible employees.
  • Retirement plan with potential for agency match.
  • Tuition discounts with partnering colleges and universities.
  • Career advancement opportunities.
  • Generous time off for eligible employees.
  • Be an SPHS Hero!

EQUAL OPPORTUNITY EMPLOYER

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