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Ombudsman Educational Services Jobs (NOW HIRING)

Outreach Ombudsman

Boston, MA · On-site

$50K - $54K/yr

... services. * Attend outreach events and give presentations to introduce My Ombudsman to new partners and members. * Provide community education on MassHealth member benefits and rights. * Participate ...

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Ombudsman Educational Services information

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$37.5K

$76.2K

$125.5K

How much do ombudsman educational services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for ombudsman educational services in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working at Ombudsman Educational Services, and how can they be addressed?

Professionals at Ombudsman Educational Services often work with students who have struggled in traditional academic settings, which can present unique behavioral and motivational challenges. Building trust and rapport with students is essential, requiring patience, empathy, and strong communication skills. Collaboration with a multidisciplinary team—including teachers, counselors, and administrative staff—helps address individual student needs. Regular professional development and team meetings support staff in sharing strategies for engagement and academic improvement, fostering a supportive work environment.

What is the difference between Ombudsman Educational Services vs School Counselor?

AspectOmbudsman Educational ServicesSchool Counselor
Required CredentialsTypically a bachelor's degree in education, counseling, or related field; certification variesMaster's degree in school counseling or related field; state certification/license required
Work EnvironmentPrivate educational organizations, alternative schools, or online platformsPublic or private K-12 schools, counseling offices
Employer & Industry UsageEducational service providers focusing on student advocacy and program managementSchool districts, private schools, educational institutions
Common Search & Comparison IntentUnderstanding roles in student advocacy and educational supportStudent support, academic guidance, and mental health services

While both roles support students, Ombudsman Educational Services primarily focus on student advocacy within alternative education programs, whereas School Counselors provide academic, career, and emotional guidance within traditional school settings.

What skills are needed to be an Ombudsman Educational Services?

An Ombudsman in educational services needs strong communication and interpersonal skills to effectively address concerns and mediate conflicts. Critical thinking, problem-solving abilities, and knowledge of educational policies are also important, along with the ability to maintain confidentiality and impartiality. Familiarity with administrative tools and sometimes relevant certifications can enhance effectiveness in this role.

What is the career path for an Ombudsman Educational Services?

A career path for an Ombudsman in educational services typically begins with roles such as student advocate or complaint coordinator, progressing to senior ombudsman or program manager positions. Advancement may involve gaining experience in conflict resolution, communication skills, and understanding educational policies, with some professionals pursuing certifications in dispute resolution or education administration.

What is Ombudsman Educational Services?

Ombudsman Educational Services is an organization that provides alternative education programs for middle and high school students who need a different approach to learning. They partner with public school districts to offer personalized, accredited education options aimed at helping students earn their diplomas, improve academic performance, and develop life skills. The programs are designed to support students at risk of dropping out by offering flexible scheduling, small class sizes, and individualized instruction. The goal is to help students succeed academically and prepare for future opportunities.

What are the key skills and qualifications needed to thrive as an Ombudsman Educational Services professional?

To excel in Ombudsman Educational Services, you generally need a background in education or counseling, such as a teaching certificate or relevant degree, along with experience in alternative education settings. Familiarity with student information systems, individualized education plans (IEPs), and behavioral management software is often required. Strong interpersonal skills, patience, and the ability to motivate at-risk youth are standout soft skills for this role. These competencies are crucial for supporting student success, managing diverse learning needs, and fostering a positive educational environment.
More about Ombudsman Educational Services jobs
What are the most commonly searched types of Ombudsman Educational Services jobs? The most popular types of Ombudsman Educational Services jobs are:
What states have the most Ombudsman Educational Services jobs? States with the most job openings for Ombudsman Educational Services jobs include:
What job categories do people searching Ombudsman Educational Services jobs look for? The top searched job categories for Ombudsman Educational Services jobs are:
Infographic showing various Ombudsman Educational Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,231 per year, or $36.6 per hour.

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

POSITION: The Michigan Elder Justice Initiative (MEJI) is seeking a full-time Ombudsman in our MI Community, Home, and Health Ombudsman Program. This program represents long term care consumers who want to receive services and supports in their own homes and communities instead of in nursing homes as well as individuals with dual Medicare and Medicaid enrollment. Responsibilities for this position include:
  • Managing an individual caseload, which may involve: client intake; assisting clients over the phone, via email, or occasionally in person; negotiating with agencies on behalf of the client; advocacy meetings with agencies or the state; regular case discussion calls; electronic case file management
  • Providing information on the benefits and rights of each program
  • Collaborating with community partners and state officials
  • Coordinating agendas for meetings with agencies/health plans
  • Drafting and maintaining educational materials
  • Outreach, training, and communication to consumers, advocates, and the public

DESCRIPTION OF PROGRAM: MEJI advocates for and represents low-income older adults and people with disabilities on issues related to long term care, healthcare, benefits, elder abuse, and individual rights. MEJI houses the Michigan Long Term Care Ombudsman Program and the MI Community, Home, and Health Ombudsman, and it engages in litigation and systemic advocacy efforts on behalf of vulnerable adults.
MEJI is a program of Michigan Statewide Advocacy Services (MSAS), a non-profit organization providing free legal services to individuals and families with low-income, Michigan's immigrant communities, older adults and adults with disabilities through several statewide programs. Visit meji.org and michigansas.org for more information.
QUALIFICATIONS: Requires college degree.
Successful applicants will possess strong interpersonal, verbal and written communication, problem-solving, advocacy, and time management skills. Applicants must possess an ability to work independently and a desire to empower and support vulnerable individuals. Candidates must be proficient with major software and web services including Word, Excel, G Suite, and have access to a reliable internet connection. Understanding the preferences, needs and concerns of older people and people with disabilities is essential to this job. Experience advocating for vulnerable populations, especially older adults or people with disabilities, is preferred.
BENEFITS: This is a full-time position with a salary starting at $53,000 depending on experience. MSAS offers a generous benefits package including life, short- and long-term disability, health, vision, dental and flexible spending accounts. If an applicant does not require health benefits, they have the option to take an annual $1,500 payout in addition to the base salary paid over the course of the year. MSAS also has a generous leave policy allowing staff to accrue 3 weeks paid vacation the first year and 15 paid holidays, as well as a 401K retirement plan including employer match for eligible staff after 6 months of employment. MSAS is a qualifying employer for Public Service Loan Forgiveness.
HOW TO APPLY: Please complete this application and submit your resume and cover letter. You can also access the application by copying and pasting the following web address into your browser: https://miadvocacy.bamboohr.com/hiring/jobs/314. Applications will be reviewed on a rolling basis until the position is filled.
The Michigan Statewide Advocacy Services (MSAS) is an equal opportunity employer, committed to diversity and inclusion in the workplace.