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Non Phone Jobs (NOW HIRING)

WELS

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Process customer non-phone orders: * Process daily mail, voicemail, fax, and e-commerce orders. * Process daily cash sales. * As needed, assist with the NPH Offering Envelope service. * As needed ...

uBreakiFix Frisco

Cell Phone Technician

Frisco, TX · On-site

$15 - $20/hr

Explain complex technical issues to customers in a non-technical, simple to understand manner ... Answer phone calls to the store with a professional, courteous and friendly demeanor. * Ensure that ...

Hopelink

NEMT Customer Service Assistant

Bellevue, WA · On-site

$21.75/hr

Schedules transportation requests through email, fax, portal, and other non-phone methods. * Prepares reports as needed using various tools including MS Windows, Excel, PowerBI and scheduling ...

The Mobilization Center

Phone Canvasser

Anchorage, AK · Remote

$23/hr

Remote Phone Canvasser (Seasonal Temporary) Position Overview: The Mobilization Center is seeking ... Non-Exempt Pay Schedule: Bi-weekly Schedule: Flexible hours determined collaboratively with your ...

The Mobilization Center

Phone Canvasser

Anchorage, AK · On-site

$23/hr

Remote Phone Canvasser (Seasonal Temporary) Position Overview: The Mobilization Center is seeking ... Non-Exempt Pay Schedule: Bi-weekly Schedule: Flexible hours determined collaboratively with your ...

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How much do non phone jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for non phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Non Phone job?

A Non Phone job is a role that does not require making or receiving phone calls as a primary duty. These jobs typically involve tasks like data entry, transcription, customer support via chat or email, writing, graphic design, or coding. They are ideal for individuals who prefer minimal verbal interaction and can work independently on computer-based tasks. Many remote and freelance positions fall into this category, offering flexibility and a quieter work environment.

What are the main responsibilities in a Non Phone job?

Non Phone jobs usually involve communicating through email, chat, or digital platforms to provide customer service, technical support, or data management. Daily tasks often include responding to inquiries in written form, processing orders or requests, updating databases, and escalating issues to appropriate teams as needed. Team structures can vary, but collaboration often occurs online through chat platforms or project management tools, enabling seamless workflow without phone calls. This role is ideal for individuals who prefer detailed, written interactions and can manage multiple tasks in a digital environment.

What are the key skills and qualifications needed to thrive in a Non Phone position?

To thrive in a Non Phone role, excellent written communication, attention to detail, and strong organizational skills are typically required, often supported by experience with data entry, customer service, or administrative work. Familiarity with online collaboration tools, ticketing systems, and productivity software like Microsoft Office or Google Workspace is commonly necessary. Strong time management, problem-solving abilities, and a self-motivated attitude help individuals excel in this position. These skills ensure efficient handling of tasks, clear information exchange, and high levels of productivity without relying on phone-based communication.

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Non Phone jobs near you
Infographic showing various Non Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Engagement Center Specialist I

First Commonwealth Bank

Indiana, PA • On-site

Full-time

Re-posted 21 days ago

First Commonwealth Bank rating

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

38th of 172 rated banks

Job description

Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range of financial services and accounts offered by the bank and its affiliates. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products.
Essential Job Responsibilities
1. Handles incoming service calls from customers including but not limited to:
a. existing deposit and loan account inquiries ,
b. account maintenance requests, including name and address changes
c. Online Banking and Mobile Banking access issues and inquiries,
d. Online BillPay and Mobile Deposit inquiries,
e. debit card transaction inquiries, hot cards, replacements, and new card account opening
f. details on rates and promotional offerings ,
g. general "switchboard" type transfers to other employees, departments
h. calls transferred from the integrated voice response system
2. Completes client follow up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients).
3. Makes outbound client service and support calls.
4. Initiates and actively participates in client conversations to determine and appropriately address client needs.
5. Actively seeks financial products and services referrals. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products.
6. Participates in several departmental sales contests per year in support of sales referral goals.
7. Maintains a sense of urgency when handling phone inquiries, client follow up, and other daily activities, focusing on providing clients with the most effective and timely service possible. Ensures that the established Quality Service Goals are personally achieved on a consistent basis.
8. Completes all self-education assignments in a timely manner (i.e. online compliance training, supervisor-assigned readings/exercises).
9. Productively utilizes non-phone time to review e-mail, read Insite articles, review procedural updates, and access any Insite resources available to enhance job knowledge.
Bona Fide Occupational Qualifications
1. High school diploma or equivalent is required.
2. Exceptional customer services skills and excellent interpersonal and communication skills, and a professional manner are required.
3. Proficient computer skills and ability to learn company utilized systems is required.
4. Ability to work day, evening, and weekend hours, with possible shift changes, is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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