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Non Phone Jobs (NOW HIRING)

CSR

Fort Worth, TX

$18 - $20/hr

... non-phone interactions with customer accounts included, but not limited to email and fax requests related to document fulfillment needs 8. Handle escalated customer inquiries (examples: titles ...

$20/hr

... non-phone channels of work Interacts with internal/external business partners, including insureds and claimants Meets established departmental quality, service, phone metric, and productivity ...

$18/hr

... non-phone channels of work Interacts with internal/external business partners, including insureds and claimants Meets established departmental quality, service, phone metric, and productivity ...

The Service Response Team (SRT) is our flexible, cross-skilled Operations team, moving between phone and non-phone workflows across multiple lines of business to support service levels, queue ...

The Service Response Team (SRT) is our flexible, cross-skilled Operations team, moving between phone and non-phone workflows across multiple lines of business to support service levels, queue ...

This associate will be responsible for providing exceptional operations support and customer service by fielding inbound requests through non-phone channels including email, direct mail, faxes, and ...

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Non Phone information

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$8

$16

$25

How much do non phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for non phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Non Phone job?

A Non Phone job is a role that does not require making or receiving phone calls as a primary duty. These jobs typically involve tasks like data entry, transcription, customer support via chat or email, writing, graphic design, or coding. They are ideal for individuals who prefer minimal verbal interaction and can work independently on computer-based tasks. Many remote and freelance positions fall into this category, offering flexibility and a quieter work environment.

What are the main responsibilities in a Non Phone job?

Non Phone jobs usually involve communicating through email, chat, or digital platforms to provide customer service, technical support, or data management. Daily tasks often include responding to inquiries in written form, processing orders or requests, updating databases, and escalating issues to appropriate teams as needed. Team structures can vary, but collaboration often occurs online through chat platforms or project management tools, enabling seamless workflow without phone calls. This role is ideal for individuals who prefer detailed, written interactions and can manage multiple tasks in a digital environment.

What are the key skills and qualifications needed to thrive in a Non Phone position?

To thrive in a Non Phone role, excellent written communication, attention to detail, and strong organizational skills are typically required, often supported by experience with data entry, customer service, or administrative work. Familiarity with online collaboration tools, ticketing systems, and productivity software like Microsoft Office or Google Workspace is commonly necessary. Strong time management, problem-solving abilities, and a self-motivated attitude help individuals excel in this position. These skills ensure efficient handling of tasks, clear information exchange, and high levels of productivity without relying on phone-based communication.

More about Non Phone jobs

What cities are hiring for Non Phone jobs?

Cities with the most Non Phone job openings:

What are the most commonly searched types of Non Phone jobs?

The most popular types of Non Phone jobs are:

What states have the most Non Phone jobs?

States with the most job openings for Non Phone jobs include:

Infographic showing various Non Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

$18 - $20/hr

Full-time

Re-posted 28 days ago


Job description

Job Description The purpose of this job is to identify and resolve customer service inquiries in a timely manner for consumer or commercial customers reaching out for servicing support through the channels of phone, email, and fax. The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction.

This position must consistently provide high levels of customer satisfaction in an effort to provide value and retain brand loyalty. The primary functions of a Contractor Customer Service Rep include but are not limited to: 1. Updating customers' account with address/phone updates, notation of reason for calls/support provided 2.

Providing direction to customers regarding account issues 3. Explaining payment methods 4. Resolving customer concerns/requests 5.

Act as a liaison between the customer and various corporate departments 6. Initiating, explaining and executing various corporate processes 7. Address non-phone interactions with customer accounts included, but not limited to email and fax requests related to document fulfillment needs 8.

Handle escalated customer inquiries (examples: titles, billing, tax, etc.) 9. Automotive titling experience a plus 10. Provide support to internal and external customers via phone (inbound or outbound calls) or email to resolve title exceptions

These exceptions include, but are not limited to: state to state transfers, name changes, lease to loan conversions, and title deficiency research.