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Non Phone Jobs (NOW HIRING)

The Mobilization Center

Phone Canvasser

Anchorage, AK · On-site

$23/hr

Remote Phone Canvasser (Seasonal Temporary) Position Overview: The Mobilization Center is seeking ... Non-Exempt Pay Schedule: Bi-weekly Schedule: Flexible hours determined collaboratively with your ...

The Mobilization Center

Phone Canvasser

Anchorage, AK · Remote

$23/hr

Remote Phone Canvasser (Seasonal Temporary) Position Overview: The Mobilization Center is seeking ... Non-Exempt Pay Schedule: Bi-weekly Schedule: Flexible hours determined collaboratively with your ...

OncoHealth

Utilization Management (UM) Trainer

Ensure that training materials are customized to address key operational and system variances such as UM Applications, Mainland v Puerto Rico, and Phone vs Non-Phone Roles * Plan training agendas and ...

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Non-Exempt Compensation: $8 to $10 per hour M&K Pizza - Pizza Inn is independently owned ...

Arkansas Urology

Phone Triage Nurse

Little Rock, AR · On-site

Description Phone Triage Nurse (RN or LPN) Little Rock or Conway or clinic Description: This ... Utilizing critical thinking skills to distinguish between emergent and non-emergent care. * Manage ...

Pizza Inn

Phone Pro

Hobbs, NM · On-site

$11.50 - $12/hr

Non-Exempt Compensation: $11.50 - $12.00 per hour M&K Pizza - Pizza Inn is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring ...

Chubb

Customer Service Team Specialist

Whitehouse Station, NJ · On-site

$19 - $25.25/hr

... non-phone requests. Using established workflow and escalation procedures and collaborating with internal/external customers to ensure accurate processing and completion of work. * Assist in ...

Pizza Inn

Phone Pro

Carlsbad, NM · On-site

$8 - $10/hr

Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery ... Non-Exempt Compensation: $8 to $10 per hour M&K Pizza - Pizza Inn is independently owned ...

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How much do non phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for non phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Non Phone job?

A Non Phone job is a role that does not require making or receiving phone calls as a primary duty. These jobs typically involve tasks like data entry, transcription, customer support via chat or email, writing, graphic design, or coding. They are ideal for individuals who prefer minimal verbal interaction and can work independently on computer-based tasks. Many remote and freelance positions fall into this category, offering flexibility and a quieter work environment.

What are the main responsibilities in a Non Phone job?

Non Phone jobs usually involve communicating through email, chat, or digital platforms to provide customer service, technical support, or data management. Daily tasks often include responding to inquiries in written form, processing orders or requests, updating databases, and escalating issues to appropriate teams as needed. Team structures can vary, but collaboration often occurs online through chat platforms or project management tools, enabling seamless workflow without phone calls. This role is ideal for individuals who prefer detailed, written interactions and can manage multiple tasks in a digital environment.

What are the key skills and qualifications needed to thrive in a Non Phone position?

To thrive in a Non Phone role, excellent written communication, attention to detail, and strong organizational skills are typically required, often supported by experience with data entry, customer service, or administrative work. Familiarity with online collaboration tools, ticketing systems, and productivity software like Microsoft Office or Google Workspace is commonly necessary. Strong time management, problem-solving abilities, and a self-motivated attitude help individuals excel in this position. These skills ensure efficient handling of tasks, clear information exchange, and high levels of productivity without relying on phone-based communication.

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Non Phone jobs near you
Infographic showing various Non Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Patient Access Team Lead (Full-Time)

White Plains Hospital

South Broadway, WA • On-site

Full-time

Posted 20 days ago

Key responsibilities

  • Provide oversight and supervision to associates, specialists, and navigators.

  • Handle complex customer complaints, inquiries, and troubleshoot problems or escalations.

  • Monitor team performance, call quality, and operational metrics to ensure productivity and quality standards.

White Plains Hospital rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

169th of 1,065 rated hospitals

Job description

City/State:

White Plains, New York

Department:

Patient Access Center_5

Work Shift:

Day

Work Days:

MON-FRI, VARIED HOURS

Scheduled Hours:

8:30 AM-4:30 PM

Hours Per Pay Period:

75

Pay Rate/Range:

0

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.


Essential Functions

  • Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
  • Provides general oversight and supervision to associates, specialists, and navigators.
  • Assist in the recruiting, hiring, orientation, developing, and evaluation of staff.
  • Assists in developing and implementing short- and long- term work plans.
  • Handle complex customer complaints and inquiries and troubleshoot problems/escalations.
  • Enforce guidelines and best practice workflows for prioritizing work, evaluating the effectiveness, and modifying workflows as necessary.
  • Ensures staff are adhering to schedule for both inbound and outbound call activity, as well as non-phone projects/assignments.
  • Train and coach staff in best practices for communication, phone etiquette, and de-escalation techniques.
  • Monitor performance targets to evaluate productivity and quality of direct reports and overall team.
  • Monitor calls to improve quality, minimize errors, and track operational performance to ensure quality assurance and identify areas to improve team performance.
  • Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department and enterprise-wide.
  • Performs all other related duties as assigned.


Qualifications

  • High School Required
  • Minimum three years of relevant experience. Healthcare experience preferred.
  • Proficient in Microsoft Office.
  • Excellent customer service, time management, and organizational skills.
  • Demonstrates a flexible attitude and ability to respond to a rapidly changing and demanding environment.
  • Exhibits sound management skills and ability to work with interdisciplinary team.
  • Exhibits courteous, proactive, and positive attitude at all times.
  • Highly collaborative and team-oriented with ability to build relationships with internal and external stakeholders.
  • Exhibits strong problem-solving skills with ability to identify, quantify, and utilize information to make recommendations that support business operations and strategy.
  • Thinks strategically to proactively understand customer needs and provide solutions to overcome obstacles.
  • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
  • Must be able to move about the department constantly while attending to needs of internal stakeholders.
  • Requires continuous communication with patients, staff, and stakeholders of all educational levels.
  • Requires frequent use of computers and other office equipment.
  • Must be able to rapidly assess and respond to situational needs of patients, staff, and stakeholders.
  • Must be able to adapt to a high stress environment with frequent interruptions.


White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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