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Non Phone Jobs (NOW HIRING)

Optim

Phone Operator - Savannah, GA

Savannah, GA · On-site

$15.25 - $18.75/hr

Performs routine and some non-routine, continuous work involved with the operation of telephone call center. Must have adequate hearing to answer phone and speak with patients in a clear and ...

Chipton Ross

Workforce Management Specialist 3

Irving, TX · On-site

$79K - $79K/yr

In this role you will own agent scheduling for phone, chat, case, and non?phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal ...

WELS

Customer Service Representative

Waukesha, WI

$16 - $21.75/hr

Process customer non-phone orders: * Process daily mail, voicemail, fax, and e-commerce orders. * Process daily cash sales. * As needed, assist with the NPH Offering Envelope service. * As needed ...

uBreakiFix Frisco

Cell Phone Technician

Frisco, TX · On-site

$15 - $18/hr

Explain complex technical issues to customers in a non-technical, simple to understand manner ... Answer phone calls to the store with a professional, courteous and friendly demeanor. * Ensure that ...

JW Marriott Marquis Miami

Hotel Phone Operator

Miami, FL · On-site

$18 - $19/hr

Non - Management Work setting : on-site Benefits * Health Insurance * Dental and Vision * Paid Time ... Answer telephones using appropriate etiquette including answering the phone within 3 rings ...

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How much do non phone jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for non phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Non Phone job?

A Non Phone job is a role that does not require making or receiving phone calls as a primary duty. These jobs typically involve tasks like data entry, transcription, customer support via chat or email, writing, graphic design, or coding. They are ideal for individuals who prefer minimal verbal interaction and can work independently on computer-based tasks. Many remote and freelance positions fall into this category, offering flexibility and a quieter work environment.

What jobs don't require phone calls?

Non-phone jobs include roles such as data entry, graphic design, writing, programming, and certain administrative tasks that primarily involve computer work. These positions often require skills in software tools and can be performed remotely or in office environments without regular phone communication.

What are some of the main responsibilities in a Non Phone job?

Non Phone jobs usually involve communicating through email, chat, or digital platforms to provide customer service, technical support, or data management. Daily tasks often include responding to inquiries in written form, processing orders or requests, updating databases, and escalating issues to appropriate teams as needed. Team structures can vary, but collaboration often occurs online through chat platforms or project management tools, enabling seamless workflow without phone calls. This role is ideal for individuals who prefer detailed, written interactions and can manage multiple tasks in a digital environment.

What are the key skills and qualifications needed to thrive in the Non Phone position, and why are they important?

To thrive in a Non Phone role, excellent written communication, attention to detail, and strong organizational skills are typically required, often supported by experience with data entry, customer service, or administrative work. Familiarity with online collaboration tools, ticketing systems, and productivity software like Microsoft Office or Google Workspace is commonly necessary. Strong time management, problem-solving abilities, and a self-motivated attitude help individuals excel in this position. These skills ensure efficient handling of tasks, clear information exchange, and high levels of productivity without relying on phone-based communication.

More about Non Phone jobs
What cities are hiring for Non Phone jobs? Cities with the most Non Phone job openings:
What are the most commonly searched types of Non Phone jobs? The most popular types of Non Phone jobs are:
What states have the most Non Phone jobs? States with the most job openings for Non Phone jobs include:
What job categories do people searching Non Phone jobs look for? The top searched job categories for Non Phone jobs are:
Non Phone jobs near you
Infographic showing various Non Phone job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 24% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.
Customer Service Representative

Customer Service Representative

Wisconsin Evangelical Lutheran Synod

Waukesha, WI • On-site

$16 - $21.75/hr

Other

Posted 21 days ago

Job description

SUMMARY
Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The mission of Northwestern Publishing House (NPH) is to develop and deliver biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond.
NPH is currently hiring a part-time Customer Service Representative. Use your skills and knowledge to support the mission of NPH as a part of our customer service team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct Sales
Contribute to a well-organized, efficient, and customer-focused environment.
Assist customers in placing phone orders with accuracy and efficiency.
Assist customers in resolving challenges including but not limited to:
  • Assist in processing merchandise returns.
  • Assist customers with on-line registration and how to request passwords.
  • Assist e-commerce customers with online catalog navigation.
  • Download and mail PDF files to customers unable to access them.
  • Email electronic product files to customers.

Assist and advise customers including but not limited to:
  • Assimilate knowledge and share Synod and related agency materials and services information.
  • Advise and counsel Sunday school superintendents, teachers and pastors on the mechanics of the Christ-Light curriculum.

Process customer non-phone orders:
  • Process daily mail, voicemail, fax, and e-commerce orders.
  • Process daily cash sales.
  • As needed, assist with the NPH Offering Envelope service.
  • As needed, assist with Weekly Bulletins service.
  • As needed, answer customer correspondence.

Manage customer accounts:
  • Assist in updating addresses on accounts.
  • Monitor occurrences of account duplication and eliminate them.
  • Audit daily reports of accounts set up online.

Identify problems, frustrations and technical issues that our customers experience and relay the information to the appropriate person or department.
Customer Service
Contribute to a service culture of Christian witness and ministry.
Provide personalized customer interaction and service:
  • Gain and maintain thorough product knowledge across both proprietary and non-proprietary product lines.
  • Maintain a thorough and current knowledge and understanding of all marketing/advertising campaigns and programs.
  • Meet or exceed customer service expectations outlined in the Customer Service Accountability Statement with all customers.
  • Resolve customer issues to the satisfaction of the customer while mindful of NPH business requirements.

It takes hard work, a proactive approach, a positive outlook, and the ability to interact well with others to be successful in any position. Here are some additional skills that we are looking for to ensure success in the role of Customer Service Representative at Northwestern Publishing House:
  • Confidence in recommending relevant materials and resources to others
  • General knowledge of typical online shopping processes
  • Demonstrated organization and problem solving skills

Since NPH is a relatively small organization, you will need to enjoy working both independently and collaboratively and thrive on multitasking in a fast-paced environment.
EDUCATION AND/OR EXPERIENCE
Minimum of one year in helping customers in a retail or call center setting is preferred.

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