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Night Shift Customer Service Representative Jobs

PLS

Night Customer Service Representative

Norwalk, CA · On-site

$18.47 - $20.47/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Night Customer Service Representative This position is located at 14020 Pioneer Blvd, Norwalk, CA 90650 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

Planet Fitness

Second Shift Customer Service

Columbus, OH · On-site

$15 - $20.25/hr

  • Medical

... Representative will be responsible for creating a positive member experience by providing a ... Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A ...

AM/PM

Customer Service Representative

Vista, CA · On-site

$16/hr

  • Retirement

  • PTO

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) REQUIREMENTS

AM/PM

Customer Service Representative

Ramona, CA · On-site

$16/hr

  • Retirement

  • PTO

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) REQUIREMENTS

1-800-Plumber +AIR

Customer Service Representative

Amarillo, TX · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perks * Day shift * Monday to Friday* * Local work, home every night * $100 Boot Certificate ... The CSR answers the phone, obtains customer information, books calls, and addresses customer ...

DPDHL

Customer Service Representative

Medley, FL · On-site

$21.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Grow with us. - Position: 1st Shift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri) - Pay: $21.70 per hour. Additional Incentives: All full-time employees are also eligible for ...

PLS

Night Customer Service Representative

Vernon, CA · On-site

$18.47 - $20.47/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Night Customer Service Representative This position is located at 123 E. Vernon, Los Angeles, CA 90011 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People - Location ...

Mr. Greens Produce

Day Customer Service Rep

Austin, TX · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Greens Produce is looking for highly motivated (Day Shift) Customer Service Reps! Apply Today! Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Texas. With ...

DHL

Customer Service Representative

Medley, FL · On-site

$21.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Grow with us. - Position: 1st Shift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri) - Pay: $21.70 per hour. Additional Incentives: All full-time employees are also eligible for ...

Mr. Greens Produce

Day Customer Service Representative

Houston, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Greens Produce is looking for highly motivated (Day Shift) Customer Service Reps! Apply Today! Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Texas. With ...

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Night Shift Customer Service Representative information

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How much do night shift customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for night shift customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a night shift customer service representative?

A Night Shift Customer Service Representative assists customers during overnight hours by answering inquiries, resolving issues, and providing support via phone, email, or chat. They ensure customer satisfaction by handling complaints, processing orders, and offering information about products or services. This role requires strong communication skills, patience, and the ability to work independently during late or early morning hours.

What are the key skills and qualifications needed to thrive as a night shift customer service representative?

A Night Shift Customer Service Representative should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are commonly required, with some employers preferring previous call center experience. Exceptional patience, adaptability to changing situations, and the ability to stay focused during late hours set top performers apart. These skills ensure reliable customer support and satisfaction during overnight hours when fewer resources are available.

What are some common challenges faced by night shift customer service representatives?

Night Shift Customer Service Representatives may encounter challenges such as handling a higher proportion of urgent inquiries, working with limited on-site support, and maintaining alertness during overnight hours. Managing time zone differences and escalating issues when fewer supervisors are available can also require resourcefulness. However, these shifts often offer quieter periods that allow for more focused interactions with customers. Adapting to an overnight schedule and practicing good self-care are important for staying productive and providing consistently high-quality service.

Where can I get night shift customer service representative jobs?

Night shift customer service representative jobs are commonly listed on online job boards such as Indeed, Glassdoor, and Monster. These roles often require strong communication skills and familiarity with customer service software, and they are available across various industries that operate 24/7, including healthcare, retail, and tech support.
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Night Shift Customer Service Representative jobs near you
Infographic showing various Night Shift Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time Closing Shift Customer Service Representative - CA

Hassan & Sons, Inc.

Pittsburg, CA • On-site

$19 - $25.75/hr

Other

Posted 18 days ago

Job description

Position Summary
Under the general supervision of the Store Manager and District Operations Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
  • Greet all customers with enthusiasm and professionalism, creating a welcoming environment ("Welcome to H&S" / "Welcome to Chevron")
  • Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
  • Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
  • Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
  • Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
  • Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
  • Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
  • Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
  • Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
  • Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
  • Maintain signage, promotional materials, and pricing accuracy
  • Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
  • Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
  • Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
  • Follow all food safety, sanitation, and temperature guidelines
  • Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
  • Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
  • Refill windshield washer stations, paper towels, and squeegees at the pumps
  • Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
  • Report equipment malfunctions or safety hazards immediately to management
Additional Duties
  • Adhere to the station's shift duties checklist for assigned shifts
  • Understand and assist with car wash operations (if applicable)
  • Perform other job-related duties as assigned by management
Education and Work Experience
  • High school diploma or equivalent preferred
  • Previous experience in retail, food service, or customer-facing roles preferred
  • Basic knowledge of POS systems and cash-handling procedures
  • CPR and First Aid training a plus
  • Strong communication skills and the ability to work effectively in a team environment
Skill Set
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced setting
  • Self-motivated and dependable, with strong follow-through and attention to detail
  • Able to follow direction, take initiative, and maintain professionalism under pressure
  • Comfortable using computers and POS systems; basic Microsoft Office skills a plus
  • Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Frequent standing, walking, bending, and lifting up to 50 lbs
  • Requires use of hands, arms, and vision to operate POS systems and restock merchandise
  • Must be able to work both indoors and outdoors in various weather conditions
  • Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
  • Must be able to communicate clearly and effectively in person and over the phone
  • Reasonable accommodations will be provided as required by law

3:00pm-11:30pm
Open availability

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