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Night Shift Customer Service Representative Jobs

Staff Experts

Customer Service Representative

Tucson, AZ · On-site

$13.75 - $18.75/hr

Staff Experts, LLC is currently seeking to fill Customer Service Representative positions. If you ... Day shift & Night Shift Must be able to work a rotating shift schedule. Some weeks you will work a ...

Tramec

Customer Service Representative - 2nd Shift

$16.50 - $22.25/hr

Tramec, LLC is currently looking to add a 2nd shift CSR to our team lineup! About Tramec Sloan Tramec Sloan operates facilities across the United States, including Michigan, Ohio, Indiana, and Kansas.

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Night Shift Customer Service Representative information

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How much do night shift customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for night shift customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Night Shift Customer Service Representatives?

Night Shift Customer Service Representatives may encounter challenges such as handling a higher proportion of urgent inquiries, working with limited on-site support, and maintaining alertness during overnight hours. Managing time zone differences and escalating issues when fewer supervisors are available can also require resourcefulness. However, these shifts often offer quieter periods that allow for more focused interactions with customers. Adapting to an overnight schedule and practicing good self-care are important for staying productive and providing consistently high-quality service.

What are the key skills and qualifications needed to thrive in the Night Shift Customer Service Representative position, and why are they important?

A Night Shift Customer Service Representative should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are commonly required, with some employers preferring previous call center experience. Exceptional patience, adaptability to changing situations, and the ability to stay focused during late hours set top performers apart. These skills ensure reliable customer support and satisfaction during overnight hours when fewer resources are available.

What is a Night Shift Customer Service Representative job?

A Night Shift Customer Service Representative assists customers during overnight hours by answering inquiries, resolving issues, and providing support via phone, email, or chat. They ensure customer satisfaction by handling complaints, processing orders, and offering information about products or services. This role requires strong communication skills, patience, and the ability to work independently during late or early morning hours.

More about Night Shift Customer Service Representative jobs
What cities are hiring for Night Shift Customer Service Representative jobs? Cities with the most Night Shift Customer Service Representative job openings:
What states have the most Night Shift Customer Service Representative jobs? States with the most job openings for Night Shift Customer Service Representative jobs include:
What job categories do people searching Night Shift Customer Service Representative jobs look for? The top searched job categories for Night Shift Customer Service Representative jobs are:
Night Shift Customer Service Representative jobs near you
Infographic showing various Night Shift Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Part-Time Weekend / Night Shift Customer Service Associate

Part-Time Weekend / Night Shift Customer Service Associate

Professor Gatsby's Heating & Cooling

West Berlin, NJ

$15 - $17/hr

Part-time

Posted 26 days ago

Job description

Professor Gatsby's Heating & Cooling is currently hiring for a Part-Time Weekend / Night Shift Customer Service Associate to answer after-hours phone calls and schedule appointments between customers and on-call technicians in the West Berlin, NJ area. This Part-Time Weekend / Night Shift Customer Service Associate earns a competitive wage of $15 - $17 per hour, depending on experience.

In addition to competitive pay and our supportive culture, we offer our dispatchers the potential to work remotely after completing the first month of training in the office.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

This part-time dispatcher position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available.

In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers. In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes.

As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company!


ABOUT PROFESSOR GATSBY'S HEATING & COOLING

We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.

Our highly trained technicians love what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.


OUR IDEAL PART-TIME WEEKEND / NIGHT SHIFT CUSTOMER SERVICE ASSOCIATE

  • Great communicator- relays information in a direct and understandable way
  • Problem solver - thinks outside the box and can come up with solutions to challenges
  • Highly organized - produces orderly, precise, and efficient work
  • Career-oriented - strives to advance in the customer service industry

If this sounds like you, keep reading about this amazing dispatcher opportunity!


REQUIREMENTS FOR A PART-TIME WEEKEND / NIGHT SHIFT CUSTOMER SERVICE ASSOCIATE

  • Customer service experience
  • Excellent phone skills including fielding inbound and outbound customer and technician calls

If you meet the above requirements, we need you. Apply today to join our office team!

Location: 08091

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