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Cincinnati, OH · On-site
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Vernon Hills, IL · On-site
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Front Royal, VA · On-site
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$16.50 - $22.50/hr
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$16.50 - $22.50/hr
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Bridgeton, MO · On-site
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Bridgeton, MO · On-site
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Guest Service Representative - Night Shift (10pm - 6pm) Store 64 - Marietta, GA 30062 Overview ... Exceptional customer service is a major component of this position. Qualifications Education: Some ...
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We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred)
We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred)
We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred)
We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred)
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
A Night Shift Customer Service Representative assists customers during overnight hours by answering inquiries, resolving issues, and providing support via phone, email, or chat. They ensure customer satisfaction by handling complaints, processing orders, and offering information about products or services. This role requires strong communication skills, patience, and the ability to work independently during late or early morning hours.
A Night Shift Customer Service Representative should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are commonly required, with some employers preferring previous call center experience. Exceptional patience, adaptability to changing situations, and the ability to stay focused during late hours set top performers apart. These skills ensure reliable customer support and satisfaction during overnight hours when fewer resources are available.
Night Shift Customer Service Representatives may encounter challenges such as handling a higher proportion of urgent inquiries, working with limited on-site support, and maintaining alertness during overnight hours. Managing time zone differences and escalating issues when fewer supervisors are available can also require resourcefulness. However, these shifts often offer quieter periods that allow for more focused interactions with customers. Adapting to an overnight schedule and practicing good self-care are important for staying productive and providing consistently high-quality service.
Cities with the most Night Shift Customer Service Representative job openings:
States with the most job openings for Night Shift Customer Service Representative jobs include:
The top searched job categories for Night Shift Customer Service Representative jobs are:
$17/hr
Other
Re-posted 9 days ago
3rd Shift Customer Service -Peosta
Kwik Stop
1 Positions
ID: 1801479
Posted On 08/11/2026
Job Overview
NOW HIRING – 3RD SHIFT TEAM MEMBERS!
Join our team in Peosta and earn $17 per hour ($15 base pay + $2/hour overnight premium from 10 PM–6 AM)!
At Kwik Stop, you'll enjoy a fast-paced work environment where no two shifts are the same. From customer service and cashiering to food preparation and keeping our store looking great, you'll stay busy and make a difference in your community.
Part-time or full-time opportunities
Flexible scheduling
Work independently and as part of a team
Growth opportunities
Free coffee and fountain soda while you work ☕
Ready to start your next opportunity with a locally owned company that cares about its employees and community? Apply online or stop by our Peosta location to complete a quick application today!
Primary Contact
1669736567413
April Moldenhauer
Human Resources Director, HR
563-526-1189
Phone
Phone
Phone
Fax
[email protected]
True
True
True
Job Details
Categories
Customer Service
Food and Beverage
Sales/Service
Location
Dubuque, IA
Job Type
Employee
Full/Part
Part Time
Pay/Salary
$15.00 - $16.00 per hour
Company ID
1113
Job REQ #
1801479
# Positions
1
Start Date
20260811
End Date
20260913
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Kwik Stop
About the Company
Kwik Stop is locally owned and operates 11 different convenience store locations in the Dubuque area. The growth of this company is directly attributed to its customers and to the dedicated people who bring their ideas and hard working attitudes to work every day.
