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Network Operations Coordinator Jobs in Raleigh, NC

NCSU

Senior Operator

Raleigh, NC · On-site

... Network Operations Center About the Department Communication Technologies (ComTech) is a division ... systems, coordinating incident response, and delivering responsive technical support. Your work ...

North Carolina State University

Senior Operator

Raleigh, NC · On-site

$50K - $52K/yr

... Network Operations Center About the Department Communication Technologies (ComTech) is a division ... systems, coordinating incident response, and delivering responsive technical support. Your work ...

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Network Operations Coordinator information

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How much do network operations coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for network operations coordinator in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.12 per hour, depending on experience, location, and employer.

How much do network operations coordinators make in the US?

Network Operations Coordinators in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and the size of the organization. Entry-level roles may start around $45,000, while experienced coordinators with certifications and technical skills can earn over $90,000.

What are the key skills and qualifications needed to thrive as a network operations coordinator?

To thrive as a Network Operations Coordinator, you need a solid understanding of network infrastructure, troubleshooting, and incident management, typically backed by a degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Cisco platforms), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for this role. These abilities ensure smooth network operations, rapid issue resolution, and reliable support for business-critical systems.

What does a network operations coordinator do?

A network operations coordinator manages and monitors an organization’s computer networks to ensure reliable connectivity and security. They coordinate network maintenance, troubleshoot issues, and implement upgrades, often using tools like network monitoring software and following industry standards. Strong communication skills and technical knowledge are essential for this role.

What is the difference between Network Operations Coordinator vs Network Technician?

AspectNetwork Operations CoordinatorNetwork Technician
CredentialsTypically requires a bachelor's degree in IT, networking, or related field; certifications like Cisco CCNA are commonOften requires a technical diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentCoordinates network activities, manages teams, and oversees network operations in corporate or service provider settingsPerforms hands-on installation, troubleshooting, and maintenance of network hardware and software
Employer & Industry UsageUsed in telecom, IT services, and large organizations to ensure network efficiency and reliabilityCommon in IT support, network installation, and maintenance roles across various industries

The Network Operations Coordinator focuses on overseeing and managing network activities and teams, ensuring smooth operations. In contrast, the Network Technician handles the technical, hands-on tasks of installing and troubleshooting network hardware and software. Both roles require relevant certifications and work in similar environments, but their responsibilities differ in scope and focus.

What are some common challenges faced by network operations coordinators, and how can they be effectively managed?

Network Operations Coordinators often encounter challenges such as managing multiple network incidents simultaneously, coordinating communication between technical teams and stakeholders, and ensuring minimal downtime during maintenance or outages. To effectively manage these challenges, it's important to develop strong organizational and multitasking skills, maintain clear and proactive communication, and utilize network monitoring tools to quickly identify and address issues. Building a collaborative relationship with engineers and IT support staff also helps in resolving problems efficiently and maintaining network reliability.
What are the most commonly searched types of Network Operations jobs in Raleigh, NC? The most popular types of Network Operations jobs in Raleigh, NC are:
What are popular job titles related to Network Operations Coordinator jobs in Raleigh, NC? For Network Operations Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Coordinator jobs in Raleigh, NC look for? The top searched job categories for Network Operations Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Coordinator jobs? Cities near Raleigh, NC with the most Network Operations Coordinator job openings:
Network Operations Coordinator jobs near you
Infographic showing various Network Operations Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,073 per year, or $24.1 per hour.

Network Infrastructure Engineer III - Cisco ACI & SD-WAN (Remote)

First Citizens Bank

Raleigh, NC • Remote

Full-time

Re-posted 21 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

This position leads the development and support of the Bank's network infrastructure. Serves as a technical resource for project planning and problem resolution. Presents technical alternatives and solutions to management that are reliable, scalable, secure and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies. 


Responsibilities
  • Consultation: Provides consultative direction and technical advice relating to the Bank's network infrastructure, addressing reliability, availability, scalability, security, and recovery.  Supports all areas of Technology and Operations.
  • Analysis: Evaluates the performance of existing and proposed system components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and network components. Provides key insight into new system software, hardware, and network integration.
  • Support: Implements, upgrades, and supports network hardware and software. Coordinates new technologies spanning hardware platforms and different operating systems that require network communication. Coordinates network communication and data integration methods for new technologies. Performs planning and documentation throughout support activities. Resolves complex technical problems and automates tasks for improved efficiency.
  • Technical Expertise: Maintains a strong knowledge base to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms. 

Qualifications

Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking

Preferred Experience and Skills: (At least one of the following)

  • Experience designing and deploying Enterprise Cisco Viptela SD-WAN.
  • Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support. 
  • Experience with Cloud Connectivity and Cloud Networking including AWS and Azure. 
  • Experience with Automation and Programmability including interacting with REST APIs and Github repositories. 

Preferred Certifications:(At least one of the following)

  • Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). 
  • Cisco Certified DevNet Professional or equivalent automation experience. 
  • AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.

Principle Accountabilities: 

60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking

Preferred Experience and Skills: (At least one of the following)

  • Experience designing and deploying Enterprise Cisco Viptela SD-WAN.
  • Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support. 
  • Experience with Cloud Connectivity and Cloud Networking including AWS and Azure. 
  • Experience with Automation and Programmability including interacting with REST APIs and Github repositories. 

Preferred Certifications:(At least one of the following)

  • Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). 
  • Cisco Certified DevNet Professional or equivalent automation experience. 
  • AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.

Principle Accountabilities: 

60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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