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How much do network operations coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for network operations coordinator in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.12 per hour, depending on experience, location, and employer.

How much do network operations coordinators make in the US?

Network Operations Coordinators in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and the size of the organization. Entry-level roles may start around $45,000, while experienced coordinators with certifications and technical skills can earn over $90,000.

What are the key skills and qualifications needed to thrive as a network operations coordinator?

To thrive as a Network Operations Coordinator, you need a solid understanding of network infrastructure, troubleshooting, and incident management, typically backed by a degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Cisco platforms), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for this role. These abilities ensure smooth network operations, rapid issue resolution, and reliable support for business-critical systems.

What does a network operations coordinator do?

A network operations coordinator manages and monitors an organization’s computer networks to ensure reliable connectivity and security. They coordinate network maintenance, troubleshoot issues, and implement upgrades, often using tools like network monitoring software and following industry standards. Strong communication skills and technical knowledge are essential for this role.

What is the difference between Network Operations Coordinator vs Network Technician?

AspectNetwork Operations CoordinatorNetwork Technician
CredentialsTypically requires a bachelor's degree in IT, networking, or related field; certifications like Cisco CCNA are commonOften requires a technical diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentCoordinates network activities, manages teams, and oversees network operations in corporate or service provider settingsPerforms hands-on installation, troubleshooting, and maintenance of network hardware and software
Employer & Industry UsageUsed in telecom, IT services, and large organizations to ensure network efficiency and reliabilityCommon in IT support, network installation, and maintenance roles across various industries

The Network Operations Coordinator focuses on overseeing and managing network activities and teams, ensuring smooth operations. In contrast, the Network Technician handles the technical, hands-on tasks of installing and troubleshooting network hardware and software. Both roles require relevant certifications and work in similar environments, but their responsibilities differ in scope and focus.

What are some common challenges faced by network operations coordinators, and how can they be effectively managed?

Network Operations Coordinators often encounter challenges such as managing multiple network incidents simultaneously, coordinating communication between technical teams and stakeholders, and ensuring minimal downtime during maintenance or outages. To effectively manage these challenges, it's important to develop strong organizational and multitasking skills, maintain clear and proactive communication, and utilize network monitoring tools to quickly identify and address issues. Building a collaborative relationship with engineers and IT support staff also helps in resolving problems efficiently and maintaining network reliability.
What are the most commonly searched types of Network Operations jobs in Raleigh, NC? The most popular types of Network Operations jobs in Raleigh, NC are:
What are popular job titles related to Network Operations Coordinator jobs in Raleigh, NC? For Network Operations Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Coordinator jobs in Raleigh, NC look for? The top searched job categories for Network Operations Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Coordinator jobs? Cities near Raleigh, NC with the most Network Operations Coordinator job openings:
Network Operations Coordinator jobs near you
Infographic showing various Network Operations Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,073 per year, or $24.1 per hour.

Senior Network Operations Analyst

UNC-Chapel Hill

Chapel Hill, NC • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

University Of North Carolina At Chapel Hill rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

308th of 615 rated colleges and universities

Job description

Posting Information
Department ITS - IT Infrastructure-605000 Career Area Information Technology Posting Open Date 07/17/2026 Application Deadline 08/03/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Senior Network Operations Analyst Appointment Type EHRA Non-Faculty Position Number 00061469 Vacancy ID NF0009898 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range $80,000 - $84,400 Proposed Start Date 08/31/2026
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
ITS Infrastructure, Operations & Networking (IO&N) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow.
Position Summary
Senior Network Operations Engineer
SENIOR NETWORK OPERATIONS ENGINEER
A Career-Building Hybrid Role in Networking and Service Monitoring
ABOUT THE OPPORTUNITY
This is a rare and exciting opportunity for a curious, motivated technologist who
wants to grow quickly and build a broad foundation across enterprise networking and
IT service monitoring. Rather than specializing in a single discipline from day one,
the person in this role gains hands-on exposure across multiple infrastructure teams,
making it an ideal launch point for someone early in their career who is eager to
learn, contribute, and advance.
The position is anchored in our Operations Center, a 247365 facility responsible
for monitoring a broad range of critical IT systems, providing timely notifications
and service-issue escalations and coordinating responses to major outages. What sets
this role apart is its hybrid design: approximately half of the work time is now spent
in the field alongside our Network Deployment team, with regular collaboration across
Network Engineering, Wireless, and Architecture.
Primary Responsibilities:
PRIMARY RESPONSIBILITIES
- As a senior team member, mentor co-workers and help lead technical projects
 within the group.
- Vigilantly monitor IT services and infrastructure to ensure system availability
 and performance.
- Identify, analyze, and help resolve service disruptions and potential issues
 before they impact operations.
- Support and enhance the centralized monitoring platform, including onboarding new
 systems from central IT and other university departments.
- Work in the field with the Network Deployment team and collaborate with Network
 Engineering, Wireless, and Architecture on network management, configuration, and
 troubleshooting.
- Participate in the design, implementation, and maintenance of network systems to
 support institutional goals and technical standards.
- Execute established incident response procedures, independently manage event
 escalations, and provide clear, timely communication during outages or service
 degradations.
- Contribute to process documentation, performance metrics, and continual improvement efforts across both operational and networking domains.
WORK STRUCTURE
This position splits approximately half of its time between the Operations Center and
hands-on work with the Networking group, depending on coverage and project needs. 
The dual placement is deliberate: it creates ongoing opportunities for collaboration,
cross-training, and deeper technical integration across infrastructure teams, and it
gives the person in this role a clear path to develop new skills and grow professionally.
WHO THRIVES IN THIS ROLE
This role is well suited to someone who is:
- Curious and eager to learn across networking and service monitoring disciplines.
 - Early in their career and looking for a role with room to grow and advance.
 - Comfortable balancing structured monitoring work with hands-on fieldwork.
 - A clear communicator who stays calm and organized during high-pressure incidents.
ORGANIZATIONAL CONTEXT
This role is part of the Infrastructure and Operations division within Information
Technology Services (ITS), a group of over 300 professionals dedicated to advancing
higher education through innovative IT initiatives, reliable infrastructure, and
exceptional service delivery.
Minimum Education and Experience Requirements
Master's or Bachelors and 0-2 years' experience; or will accept a combination of related education and experience in substitution.
Required Qualifications, Competencies, and Experience
  • Demonstrated knowledge or experience with networking/data communications technology
  • Demonstrated communication skills (verbal and written)
  • Demonstrated experience in the Information Technology field
  • Candidate must be able to accommodate flexible shifts and understand the challenges of working in a 24/7/365 environment. High interpersonal, planning, organizing, communication skills, and attention to detail.
Preferred Qualifications, Competencies, and Experience
  • Experience in a 24/7/365 IT operations center
  • Experience in Change Management procedures
  • Experience in Major Incident Coordination
  • Experience with Opsview or some other centralized monitoring platform
  • Experience with xMatters
  • Experience in Windows, Mac OS, and Linux Operating Systems
  • Knowledge of networking fundamentals, including but not limited to: TCP/IP, STP, LACP, LLDP, MLAG, MVRP, 8021q, PoE standards
  • Experience in Networking Operating Systems like XOS, Cisco IOS
  • Experience with Aruba wireless
  • Ability to code with preference in python/DJANGO
  • Experience with Cisco Meraki wireless
Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/322530
Posting Contact Information
Department Contact Name and Title Department Contact Telephone or Email Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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About University of North Carolina at Chapel Hill

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The University of North Carolina at Chapel Hill (UNC-Chapel Hill), located in Chapel Hill, NC, US, is renowned for being one of the leading research institutes in the world. Operating within the education industry, this public research university offers a broad range of undergraduate, graduate, and professional programs across various disciplines. UNC-Chapel Hill was chartered in 1789 and has maintained its legacy of academic excellence and innovative research for more than two centuries. The institution operates under the core values of excellence, innovation, engagement, accessibility, diversity, and inclusivity. Their mission is to serve the people of North Carolina and the United States by teaching a diverse community of students to become the next generation of leaders.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Chapel Hill, NC, US

Year founded

1789

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