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Network Operations Center Jobs in Raleigh, NC (NOW HIRING)

JLL

Data Center Operations Director

Raleigh, NC · On-site

Director, Data Center Operations Essential Duties and Responsibilities: * Provide data center ... Leadership of our all data center best practices focused on networking, best in class performance ...

Ralliant

Network Security Engineer

Raleigh, NC · On-site +1

$101K - $139K/yr

Partner with Cyber Defense Operations to enable effective monitoring, detection, and response for ... Strong understanding of enterprise network architecture across campus, data center, and WAN, and ...

Ask IT consulting

Network Specialist (IPAM)

Raleigh, NC · On-site

This staff should be a senior network engineer with operational experience deploying and supporting ... data center class products is desired. This staff will be part of a team of network engineers ...

360 IT Professionals

Network Specialist

Raleigh, NC · On-site

... operations, the company caters to its globally positioned clients by providing dynamic feasible ... Location Century Center, Raleigh, NC 27610 Qualifications 1. Installation of cable, wiring ...

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Showing results 1-20

All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Raleigh, NC

Network Operations Center information

See Raleigh, NC salary details

$49.1K

$115.9K

$157K

How much do network operations center jobs pay per year?

As of Jul 10, 2026, the average yearly pay for network operations center in Raleigh, NC is $115,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $156,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the most commonly searched types of Network Operations Center jobs in Raleigh, NC? The most popular types of Network Operations Center jobs in Raleigh, NC are:
What are popular job titles related to Network Operations Center jobs in Raleigh, NC? For Network Operations Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Raleigh, NC look for? The top searched job categories for Network Operations Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Center jobs? Cities near Raleigh, NC with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Raleigh, NC as of July 2026, with employment types broken down into 73% Full Time, 12% Part Time, and 15% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $115,948 per year, or $55.7 per hour.
NOC Technician II - NC

NOC Technician II - NC

Communication Technology Services (CTS)

Chapel Hill, NC • On-site

$30 - $35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Job description

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking a NOC Technician II to work onsite in Chapel Hill, NC.

Ideal candidate has field experience in Distributed Antenna Systems (DAS) or related Structured Cabling, Low Voltage, RF Systems and has client facing skills and aptitude to learn DAS to support our NOC customers.

The NOC Tech II will be responsible for monitoring and performing onsite technical troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks.

  • Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing
  • Support CTS NOC and respond to Technical Trouble Tickets to investigate and solve the performance issues with Inbuilding DAS systems.
  • Support DAS troubleshooting during the maintenance window, including collaboration and communication with Mobile Network Operators and Neutral Host venues.

This role also includes providing remote support to the Network Operations Center (NOC) to facilitate quick incident resolution and system enhancements.

NOC Tech II is also responsible for maintaining ticketing, maintenance dispatches, administrative support, and other requirements as detailed by the NOC Manager.

Key Responsibilities

  • Monitor, troubleshoot, and resolve issues related to DAS and 5G infrastructure, ensuring compliance with established SLAs.
  • Respond dynamically to system alerts and alarms, conducting level one and two troubleshooting to maintain network integrity.
  • Create, manage, and close trouble tickets for incidents, ensuring accurate documentation and timely resolutions.
  • Conduct trend analysis on network performance metrics and alarms to identify areas for improvement.
  • Support field technicians remotely by providing troubleshooting guidance and technical expertise.
  • Audit and maintain the inventory of DAS and 5G equipment, ensuring up-to-date configurations are reflected in the monitoring system.
  • Collaborate with vendors and OEMs for effective maintenance and support of all DAS and 5G-related equipment.
  • Assist in maintaining firewalls and demarcation points for enhanced system monitoring and security.
  • Mentor and train regional technicians in the effective use of ticketing tools and best practices for incident resolution.
  • Process and execute Return Merchandise Authorization (RMA) for faulty equipment and track spare parts inventory.
  • Assist in asset management and ensure all equipment is accounted for and properly maintained.

Required Skills

  • Experience with structured cabling, low voltage projects required, DAS experience highly preferred
  • Ability to travel as needed (~15%).
  • Strong attention to detail with a commitment to completing projects thoroughly and efficiently
  • Excellent verbal and written communication skills, with a passion for mentoring and developing technical staff.
  • Hands-on experience in diagnosing and resolving RF, network, and system issues in both office and field settings
  • Proficiency in computer applications, including Windows, Microsoft Office, Visio, and iBwave platforms.

Experience

  • Minimum of 4 years of experience in monitoring, analysis and remediation of RF systems, DAS, and 5G networks.
  • Fiber/Passive DAS, and WLAN systems.

Education

A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus.

Preferred Qualifications

  • Experience with network performance monitoring tools and software.
  • Familiarity with RF testing equipment and methodologies.
  • Formal DAS OEM training or certifications

Pay rate of $30-35 per hour commensurate with experience

This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance. Paid Time Off and Paid Holidays).

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