Network Operations Center Jobs in High Point, NC

Job Overview Job Title: Network Engineer II Location: Pope Army Airfield, Fort Bragg, NC This position is pending contract award. Job Responsibilities Trace Systems is seeking an experienced Network Engineer II to support a global transport network supporting the US Special Operations Command and mission partners. This role supports critical communications infrastructure and will require shift work. The Network Engineer II will provide Tier II network engineering and operational support for enterprise, tactical, and transport network infrastructures supporting mission-critical operations. * Will support 24/7/365 shift work in support global operations network operations center. * Monitor, analyze, troubleshoot, and restore network services across routed, switched, terrestrial, wireless, RF, and satellite communications environments. * Support ISR transport architectures and associated data transport systems ensuring reliable delivery of operational mission data. * Work closely with Network Operations Centers (NOCs), service delivery teams, government stakeholders, and OEM partners to resolve incidents and improve service performance. * Perform root-cause analysis of network outages, performance degradation, and operational disruptions while documenting findings and corrective actions. * Configure, maintain, and troubleshoot Cisco-based networking solutions utilizing protocols including BGP, EIGRP, OSPF, VLANs, multicast, QoS, and VPN technologies. * Support commissioning, integration, testing, and fielding of new communications systems, network infrastructure, and transport capabilities. * Prepare and deliver operational reports, technical assessments, outage summaries, and status briefings to customer leadership. * Provide technical assistance to users operating from headquarters, regional hubs, remote sites, and forward-deployed locations. * Participate in preventive maintenance activities, system upgrades, technology refresh efforts, and lifecycle replacement initiatives. * Maintain network documentation, diagrams, standard operating procedures, configuration baselines, and knowledge management repositories. * Coordinate activities with engineering teams, cybersecurity personnel, logistics support teams, and program management staff to ensure mission success. * Support Information Assurance (IA), Risk Management Framework (RMF), STIG implementation, and cybersecurity compliance activities. * Assist with capacity planning, network optimization, performance tuning, and modernization initiatives supporting customer objectives. * Support occasional travel requirements, site surveys, acceptance testing, and field troubleshooting activities as required. Minimum Qualifications * Active, in-scope US Government issued Secret clearance. * Due to the nature of the work and contract requirements, US Citizenship is required. * Candidates must meet the qualification requirements of DoDM 8140.03 for the DCWF 441 - Network Operations Specialist (Intermediate) work role through an approved qualification pathway (Education, DoD Military/Training, Certification, or a combination thereof), as defined by the applicable contract. Qualification Pathways (One or More May Apply) * Education (OR), Bachelor's degree in Information Technology, Information Systems, Data Science, Computer Science, Cybersecurity, or Software Engineering. * DoD/Military Training (OR) * Certification, DoD-approved 8140-aligned certification for DCWF 441 (Intermediate), such as: CompTIA Security+ CE, CompTIA CySA+, SSCP, GSEC, CEH. * Ability to travel worldwide, including to remote or austere locations. Individual trips may extend up to two months, with the possibility of multiple trips per year. * Demonstrated experience troubleshooting complex network issues within routed and switched infrastructures. * Hands-on experience with Cisco networking technologies and enterprise network management tools. * Working knowledge of BGP, OSPF, multicast routing, VLANs, VPNs, and network performance monitoring solutions. * Experience performing packet analysis, log analysis, fault isolation, and root-cause investigations. * Strong verbal and written communication skills with the ability to communicate effectively with technical and non-technical personnel. Desired Qualification * Experience supporting SOCOM, CENTCOM, AFRICOM, TRANSCOM, Space Force, or other Combatant Command environments. * Knowledge of ISR mission systems, sensor transport architectures and tactical data transport networks. * Experience supporting OCONUS operations and remote-site sustainment activities. * Prior military service or experience supporting DOD customers. Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies. To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.