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$22K

$101.7K

$146.5K

How much do network operations center manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for network operations center manager in the United States is $101,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
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Network Operations Center Manager jobs near you
Network Operations Manager with Security Clearance

Network Operations Manager with Security Clearance

Titan Technologies, LLC

Glen Burnie, MD • On-site

$82K - $110K/yr

Other

Posted 25 days ago

Job description

** AWARD PENDING ** Titan Technologies is seeking a Network Operations Manager to oversee daily operational support of enterprise network environments. This includes the management of the Network Operations Center’s (NOC) performance, monitoring, ticketing workflows, incident management, network and facility maintenance and SLA compliance. This role ensures the NOC and network operations function as a fully integrated, high-performance operational center. The Network Operations Manager leads operational staff and ensures effective execution of monitoring, escalation, and service restoration processes. Duties and Responsibilities: * Manage day-to-day network operations supporting distributed enterprise environments.
* Ensure 24x7x365 NOC operational coverage, monitoring, and incident response.
* Coordinate response to network outages, degradations, and performance issues.
* Enforce incident, problem, and change management processes.
* Track and report operational metrics related to availability and service performance, executive dashboards, event correlation, including real-time service visibility.
* Maintain operational discipline, runbooks, SOPs, escalation procedures, and ticketing workflows.
* Support continuity of operations, including remote or alternate staffing models.
* Supervise NOC staff, shift leads, analysts, and escalation resources.
* Coordinate with Engineering, Service Assurance, Firewall teams, ISP/OSP field teams, and customer organizations.
* Lead response efforts for high priority and major incidents.
* Oversee NOC training programs, certification paths, and competency development.
* Conduct Root Cause analyses (RCAs) and implement permanent corrective actions to prevent recurrence.
* Manage deployment of new services, circuits and network devices and ensure quality and timeliness.
* Implement process improvements and introduce tools/automation to enhance operational efficiency.
You MUST have: * At least 5 years of experience in network operations, monitoring, troubleshooting and provisioning, including at least 2 years in a managerial or supervisory role.
* Proven leadership of 24x7x365 enterprise-class operations.
* Strong understanding of ITIL best practices, incident management and service operations.
* Technical background in monitoring, routing/switching, provisioning, firewall basics and service assurance.
* ITIL 4 Foundation certification required.
Education: * Bachelor’s degree in Information Technology or a related field.
* Equivalent work experience of 5 years may be substituted for a degree.
Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service-Disabled Veteran Owned Business.

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