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Network Operations Center Manager information

See Dallas, TX salary details

$21.8K

$100.6K

$144.9K

How much do network operations center manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for network operations center manager in Dallas, TX is $100,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $112,800.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Dallas, TX? The most popular types of Network Operations Center jobs in Dallas, TX are:
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What job categories do people searching Network Operations Center Manager jobs in Dallas, TX look for? The top searched job categories for Network Operations Center Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Network Operations Center Manager jobs? Cities near Dallas, TX with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Dallas, TX as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,579 per year, or $48.4 per hour.

Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Re-posted 16 days ago

Job description

Hybrid Position - working 2 days onsite per week.

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: Less than 3 months (With the possibility to extend to hire)

Schedule : Wednesday–Saturday, 2:00 PM – 12:30 AM (Central Time)

Interview Process: 1–2 virtual rounds (technical + behavioral)

(NextGen Operations Technician – Swing Shift)

Key Responsibilities

  • NextGen Operations Technicians execute high‑availability incident response for remote‑hosted and Cloud‑enabled customer operations.
  • ServiceNow Incident Management, Change Management, and Problem Management
  • Remote network surveillance and event response
  • Triage and resolution of service‑impacting incidents within SLA’s
  • Participation in complex troubleshooting with next‑tier SME’s
  • Customer‑facing technical support delivered via telephone, email, and web portal
  • Stakeholder communication during service‑impacting events
  • Vendor ticket management

Basic Requirements

Minimum of a High School Diploma

Must be able to work a 10‑hour shift

Must‑Have Qualifications
Working knowledge of IP networking and interoperability standards
1+ years of experience troubleshooting IP network connectivity
1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints
Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP
Demonstrated ability to navigate and interpret network drawings (i.e., Vizio drawings)

Preferred Skills

Network Operations or Telecommunications industry experience

Cisco CCST or CCNA certification (plus)

ITIL Certification

AWS Cloud surveillance

Team Structure & Environment:
The Network and Security Operations (NSOC) team handles 24/7 incident response for 9‑1‑1 emergency call handling solutions deployed within the public safety sector. Typical solutions under support include NextGen 9‑1‑1 call routing installations for Public Safety Answering Points (PSAP’s), network Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls).

Industry Experience: Preferred to have NOC or Telecommunications experience

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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