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Netcom Jobs (NOW HIRING)

ATG

Help Desk Specialist - Junior

Fort Huachuca, AZ · On-site

Support site collection and content management on NETCOM-managed Army DoDIN networks utilizing tools identified above and centrally monitored at the NETCOM HQ. * Track site collection, site ...

CPS, LLC

Senior Systems Engineer (EDS&A)

Sierra Vista, AZ

$93K - $127K/yr

Army Network Enterprise Technology Command (NETCOM), Assistant Chief of Staff (ACofS), G-3/5. You will support the G-5 with enterprise implementation and standardization of EDS&A on the Army ...

CPS, LLC

Senior Systems Engineer (HBSS)

Sierra Vista, AZ · On-site

$93K - $127K/yr

Provide system administration support to maintain a test and evaluation network that simulates the Army's Active Directory to NETCOM activities and initiatives, to include but not limited to: core ...

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How much do netcom jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for netcom in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a netcom?

Netcom jobs generally refer to positions involved in network communications, including the design, installation, maintenance, and management of telecommunication networks. These roles are common in military, government, and private sector organizations that rely on secure and efficient communications infrastructure. Netcom professionals may work with a range of technologies, such as wired and wireless networks, satellite communications, and cybersecurity systems. Their work ensures that data, voice, and video communications function reliably and securely, supporting organizational operations.

What are some common challenges netcom professionals face when working on large-scale network infrastructure projects?

Netcom professionals often encounter challenges such as managing complex network topologies, ensuring minimal downtime during upgrades or migrations, and troubleshooting connectivity issues that affect large user bases. Collaboration with cross-functional teams—including system administrators, security specialists, and end-users—is crucial to address these challenges efficiently. Staying updated with evolving networking technologies and implementing best practices for scalability and security are also essential aspects of the role.

What are the key skills and qualifications needed to thrive as a network communications (Netcom) specialist, and why are they important?

To thrive as a Network Communications (Netcom) Specialist, you need a firm grasp of network protocols, troubleshooting, and system administration, typically supported by a degree in information technology or a related field. Familiarity with network hardware, Cisco or CompTIA Network+ certifications, and network management tools is highly valued. Strong analytical thinking, attention to detail, and effective communication skills help specialists excel in diagnosing issues and collaborating with teams. These competencies ensure reliable network performance and security, which are vital for organizational connectivity and operations.

What is the difference between Netcom vs Network Technician?

AspectNetcomNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications companies, ISPsIT departments, telecom providers
Industry UsageTelecom, internet service providersIT, networking support

Netcom and Network Technician roles often require similar certifications like CompTIA Network+ and Cisco CCNA. Both work in telecommunications or IT environments, supporting network infrastructure. The main difference lies in job focus: Netcom typically emphasizes telecommunications infrastructure, while Network Technicians may handle broader IT network support. Understanding these distinctions helps job seekers target the right roles in the industry.

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Netcom jobs near you
Infographic showing various Netcom job openings in the United States as of September 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $43,777 per year, or $21 per hour.

Help Desk Specialist - Junior

Fort Huachuca, AZ • On-site

ATG
Education • 201 - 500 employees
Learn more about ATGexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Key responsibilities

  • Support management services for all accounts, credentials, badges, and network access for personnel and coordinate access revocations with the Government.

  • Create and maintain SharePoint groups and roles in accordance with established security policies.

  • Support site collection and content management on NETCOM-managed Army DoDIN networks and ensure permissions are in place and maintained.

Job description

Job Type: Full-time
Clearance: Secret
Work Location: Ft. Huachuca, AZ
About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has immense experience and a strong, solid reputation throughout various government agencies, providing consistently superior, innovative, and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF), and communications cybersecurity solutions, as well as information technology (IT) and communications consulting, system engineering, integration, deploymen,t and operation of state-of-the-art command and control and information systems that deliver critical network centric solution to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary
Athena Technology Group (ATG) is seeking an Help Desk Specialist to join our Army team at Ft. Huachuca, AZ.The Help Desk Specialist function is to support the Army's Global Cyber Center.
Key Responsibilities:
  • Access Management. Support management services for all accounts, credentials, badges, and network access for personnel and coordinate access revocations with the Government upon expiration of orders.
  • Create and maintain SharePoint groups and roles IAW established security policies.
  • Support site collection and content management on NETCOM-managed Army DoDIN networks utilizing tools identified above and centrally monitored at the NETCOM HQ.
  • Track site collection, site collection managers, and web application managers list to ensure all site/content/web managers are on appointment orders and have sufficient permissions to execute the management mission, via DD Form 2875.
  • Develop and disseminate the site collection and web administrators and content manager's Guide using best practices and Government guidance.
  • Ensure organizational hierarchical permissions are in place, maintained, and support mission requirements.
  • Draft site/content/web management ETP, policies, and guides for Government approval.
  • Certification Accountability. Manage certification and training requirements required for account/network access (privileged/non-privileged) and additional trainings, as required for all Contract Personnel supporting GCC within Army Training and Certification Tracking System (ATCTS). Provide monthly GCC training and certification compliance report to the Program Manager for Government Submittal.
  • Hard Drive Turn-ins. Support the Government ISSM with logging and sanitization of unclassified and classified hard drives or other storage devices prior to turn-in, disposal, and/or re-issuance.
  • Personnel In/Out Processing. Support security management team in the In/Out processing of all GCC personnel to include issuance/closure of accounts, issuance/ collection of badges, SIPRNET/JWICS and Administration tokens, and physical keys/keycards. Provide a monthly report to the Government which tracks in and out processing for all items listed above.
  • Physical Security and Access Control. Support the Security Manager with physical security and access control for the GCC NOF and extended facilities/rooms within Greely Hall in compliance with all existing policy and regulatory guidance (GCC Security Policy, NETCOM G2, ARCYBER, DOD, etc.). This includes providing support to secure the facility and the proper labelling of control of data (unclassified, classified, controlled unclassified information (CUI), and personally identifiable information (PII)). Use currently approved security system to validate Visitor Access Requests (VARs). See DD-254 for additional guidance. The following are functions of physical security and access control:
  • Inspections: Support periodic walk-throughs and monthly self-inspections to ensure adherence to established security procedures and policy within the GCC. This includes security control procedures for open storage, storage of classified and restricted devices, such as cellphones, smart watches, certain fitness trackers, etc., and provide the results to the Government within five (5) working days of each inspection. Track remediation of all findings through closure and provide a copy to the Government Security Manager. See DD-254 for additional guidance.
  • Security Inspections and/or Security Assistance Visits: Provide visit support, and support remediation efforts on any findings of identified security inspections and assistance during GCC visits. Any findings shall be tracked through issue remediation and closure and included as a report item in the Weekly Activity Report and shall provide a copy to the Government Security Manager via the COR. The Government may request a separate report and/or briefing to track larger inspections and/or SAV findings and/or items of concern. Provide a monthly CORA report documenting the GCC's current security posture with identified CORA inspection items to the COR.
  • Escort Duties: Support escort efforts to external personnel including cleaning staff, warranty repairmen, and personnel on-site to remediate facility health and safety concerns. The Government will coordinate escort support in advance to provide the Contractor sufficient notice for staffing. Report escort efforts supported via a monthly report. The Government Security Manager will provide escort training to any personnel supporting escort efforts. See DD-254 for additional guidance.
  • Sanitization: When uncleared personnel are required to enter secure spaces, sanitize the area which includes items such as cover monitors, remove classified information from viewing, and secure GSA approved security containers in accordance with DoD, Army and local policies and SOPS.
  • May perform minor equipment repairs.

Qualifications:
Required
  • Bachelor's Degree with 0 Years experience
  • 4 years of experience in lieu ofBachelor's Degree
  • A+ or Network+ Required
  • Ability to communicate effectively both orally and in writing
  • Customer Service Attitude

Desired:
  • Previous Helpdesk experience, multi-user environments a plus
  • Comprehensive understanding of PC Operating Systems
  • Previous knowledge of network and electronic mail operations

Additional Benefits
  • Performance Bonuses and annual salary reviews
  • Health, dental, and vision insurance
  • Short Term Disability, Long Term Disability, and Life Insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development
  • A collaborative and inclusive work environment

ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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