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How much do navigate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for navigate in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are some common challenges Navigate team members face when assisting clients, and how are these typically addressed?

Navigate team members often encounter challenges such as managing complex client needs, adapting to rapidly changing project requirements, and balancing multiple priorities. Success in this role requires strong communication skills, flexibility, and a collaborative mindset. Team members typically address these challenges by leveraging regular team meetings, sharing best practices, and utilizing project management tools to stay organized. Ongoing training and support from experienced colleagues also help Navigate professionals continuously improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Navigator, and why are they important?

To thrive as a Navigator, you need strong analytical skills, spatial awareness, and a background in navigation or related fields such as maritime or aviation studies. Proficiency with navigation tools, GPS systems, mapping software, and, for some sectors, certifications like STCW or FAA credentials are typically required. Excellent communication, decision-making, and adaptability are crucial soft skills for coordinating with teams and responding to changing conditions. These skills ensure safe, efficient, and accurate route planning and execution in dynamic environments.

What are Navigators?

Navigators are professionals who assist individuals in finding their way through complex systems, such as healthcare, insurance, or social services. They provide guidance, support, and information to help clients understand their options and make informed decisions. Navigators often work in settings like hospitals, clinics, or community organizations, and may help with tasks like enrolling in health insurance, accessing resources, or managing care. Their goal is to reduce barriers and ensure clients receive the services they need.

What is the difference between Navigate vs Customer Service Representative?

AspectNavigateCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentField or office-based, often involving navigation tools or softwareCall centers, retail, or office settings
Industry UsageLogistics, transportation, delivery servicesRetail, telecommunications, banking
Common Search/ComparisonNavigate vs Customer Service Representative

The main difference is that Navigate roles focus on guiding clients or teams using navigation tools, often in logistics or transportation, while Customer Service Representatives handle client inquiries and support in various industries. Both roles require strong communication skills, but Navigate positions emphasize technical navigation skills, whereas Customer Service roles focus on customer interaction and problem-solving.

More about Navigate jobs
What cities are hiring for Navigate jobs? Cities with the most Navigate job openings:
What states have the most Navigate jobs? States with the most job openings for Navigate jobs include:
What job categories do people searching Navigate jobs look for? The top searched job categories for Navigate jobs are:
Navigate jobs near you
Infographic showing various Navigate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Case Manager - Navigate

Case Manager - Navigate

Family & Children's Services

Tulsa, OK • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

$58,000+ annual salary!
  • Premium Medical, Dental & Vision benefits with Zero cost options!
  • Retirement savings 403(b) plan with 6% employer match
  • Life Insurance, short & long Term disability benefits
  • Employee assistance and wellness programs
  • Extensive training and ongoing support
  • Up to 34 paid days Off 1st year!

POPULATION SERVED: Navigate provides intensive, community-based services to individuals with severe mental illness. Individuals served by Navigate often have complex mental health needs, including acute psychosis, mood dysregulation, histories of complex trauma, and co-occurring substance use disorders. The primary function of Navigate is to help clients experiencing a first episode of psychosis or bipolar disorder find their individual pathways to recovery by improving their social, leisure, and role functioning, as well as increasing overall well-being, all while encouraging family education and support along the way.
POSITION SPECIFIC DUTIES & RESPONSIBILITIES:
  • Work with clients to identify their personal preferences regarding work and school goals, including career interests, and then provides the necessary supports to help the person achieve those goals.
  • Attend and participate in daily organizational meetings and weekly treatment team meetings with multi-disciplinary team, utilizing a team approach in working with Navigate clients.
  • In the initial assessment phase, complete an Education and Career Inventory with the clients to develop a shared understanding of the individual, their employment or school history, and their preferences with respect to school, types of work, and career backgrounds.
  • The job search or school enrollment phase is aimed at providing practical assistance to the client in finding the type of job or school program that they are interested in participating in.
  • The final phase involves providing follow-along supports that are aimed at giving clients practical assistance to facilitate good performance, prevent crises from arising, and promote success at work or school.
  • Be available to respond to crises in the community, utilizing agency protocols for crisis diversion. May include completion of Third-Party Affidavits and coordination with law enforcement to ensure individual is safe.
  • Utilize agency issued cell phone during work hours. Staff are expected to be responsive to cell calls and agency approved electronic communication, when scheduled to work.
  • Have reliable transportation and be willing to utilize personal vehicle for community-based work, which may include transporting clients when appropriate.
  • Demonstrate comfort and flexibility while working with clients in difficult life circumstances, which may include individuals, who are homeless or living in substandard conditions.
  • Must have a strong commitment to the rights and ability of each person with a severe and persistent mental illness. Skills to establish supportive, trusting relationships and respect for client preferences in treatment are essential.

QUALIFICATIONS: Case Managers for Navigate must have a Bachelor's degree in Social Work, Psychology or a related social services major, which qualifies for Case Management II certification with the Oklahoma Department of Mental Health. Candidates must have CM-II certification or obtain CM-II certification within 60 days of employment. Applicants with a previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings are preferred. Strong candidates with a passion for helping individuals with severe mental illness will also be considered. Must have a valid driver's license and satisfactory driving record; use of personal automobile will be required for travel to locations outside of primary office.
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
  1. Increased access to care and crisis services
  2. Expanded traditional community mental health and substance use services.
  3. Added Care Coordination and physical health screening for mental health clients
  4. Greater access to Social Services for clients' economic and social needs
  5. Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.

Drug Free Workplace Policy
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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