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Navigate Jobs in Michigan (NOW HIRING)

The Surgical Navigation Technician I provides computer assisted surgical support for surgical cases requiring guided imaging. This support consists of preoperative image management, system set up and ...

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Navigate information

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$11

$19

$29

How much do navigate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for navigate in Michigan is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges Navigate team members face when assisting clients, and how are these typically addressed?

Navigate team members often encounter challenges such as managing complex client needs, adapting to rapidly changing project requirements, and balancing multiple priorities. Success in this role requires strong communication skills, flexibility, and a collaborative mindset. Team members typically address these challenges by leveraging regular team meetings, sharing best practices, and utilizing project management tools to stay organized. Ongoing training and support from experienced colleagues also help Navigate professionals continuously improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Navigator, and why are they important?

To thrive as a Navigator, you need strong analytical skills, spatial awareness, and a background in navigation or related fields such as maritime or aviation studies. Proficiency with navigation tools, GPS systems, mapping software, and, for some sectors, certifications like STCW or FAA credentials are typically required. Excellent communication, decision-making, and adaptability are crucial soft skills for coordinating with teams and responding to changing conditions. These skills ensure safe, efficient, and accurate route planning and execution in dynamic environments.

What are Navigators?

Navigators are professionals who assist individuals in finding their way through complex systems, such as healthcare, insurance, or social services. They provide guidance, support, and information to help clients understand their options and make informed decisions. Navigators often work in settings like hospitals, clinics, or community organizations, and may help with tasks like enrolling in health insurance, accessing resources, or managing care. Their goal is to reduce barriers and ensure clients receive the services they need.

What is the difference between Navigate vs Customer Service Representative?

AspectNavigateCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentField or office-based, often involving navigation tools or softwareCall centers, retail, or office settings
Industry UsageLogistics, transportation, delivery servicesRetail, telecommunications, banking
Common Search/ComparisonNavigate vs Customer Service Representative

The main difference is that Navigate roles focus on guiding clients or teams using navigation tools, often in logistics or transportation, while Customer Service Representatives handle client inquiries and support in various industries. Both roles require strong communication skills, but Navigate positions emphasize technical navigation skills, whereas Customer Service roles focus on customer interaction and problem-solving.

What are popular job titles related to Navigate jobs in Michigan? For Navigate jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Navigate job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,544 per year, or $20 per hour.
26-10288 Client Service Specialist AMHS/Navigate

$27.12 - $30.37/hr

Full-time

Posted 24 days ago


Job description

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply.

Responsibilities: Under the supervision of the NAVIGATE Coordinator or Supervisor, provides effective, recovery-orientated services to NAVIGATE participants, including assessing mental health, substance use, and other status of persons served during contacts and make stage specific treatment recommendations to assist in meeting their goals.  Utilize outreach and engagement strategies to elicit individuals' commitment to actively participate in treatment.  Provide education and support to family members, significant others, and community representatives to create a recovery network for persons served.  Direct services will be provided to individuals and their family members using the NAVIGATE curriculum.  Teach necessary job-related skills to enhance successful placements such as interviewing skills, symptom management, appropriate dress and completing job applications.  Contact potential employers and develop jobs that meet varied individual's needs in competitive community-based work settings as well as job coaching.  Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI's mission, policies and procedures. 

Requirements: A bachelor's degree in Human Services field is required. A minimum of one-year direct experience working in vocational, mental health, or human services field required. Knowledge of methods and techniques of job development, client placement, and current practices in vocational education required. Experience placing individuals by identifying jobs that match skills, knowledge, and abilities that workers could perform is required. Must be able to operate a computer and have the ability to gain proficiency in CMHA-CEI's computer systems, including Smart Care and Microsoft Word. Possession of a valid Michigan driver's license and access to reliable transportation for job-related use is required.

Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a criminal background check and verification of an acceptable Michigan driving record. Must be able to pass a pre-employment drug screen.

To Apply: Applicants must submit an employment application.  Resumes cannot be substituted for the employment application.  CMHA-CEI's promotion of diversity is fueled by the desire to seek equal opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug-Free Workplace.

Salary: $27.12 - $30.37 hourly.

Hours: Full time, 40 hours per week. 

Location: AMHS/Navigate, Lansing, MI.