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Msp Program Manager Jobs in Illinois (NOW HIRING)

TheCoTeam

AV Installation Technician

Lombard, IL

$30 - $35/hr

Managed Services (MSP) - If you can install! * Electrician (HV or LV) * $30 to $35/hr - Yup ... Employee purchase program for audio, video, and home automation purchases * Opportunities for ...

Cabrini Green Legal Aid

Operations Manager

Chicago, IL · On-site

$72K - $74K/yr

... all legal program areas: criminal records, emerging adults, criminal defense, housing law, and ... MSP), ensuring staff receive responsive support and organizational resources are managed ...

SDI Presence

Account Manager - Commercial

Chicago, IL

$90K - $110K/yr

C ompany SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages ... Employee Wellness Program * Generous Paid Time Off (PTO) * Additional employee benefits and ...

SDI Presence

Account Manager - Commercial

Chicago, IL · On-site

$90K - $110K/yr

Description C ompany SDI Presence LLC is an IT consultancy and managed services provider (MSP) that ... Employee Wellness Program * Generous Paid Time Off (PTO) * Additional employee benefits and ...

SDI Presence

Account Manager - Commercial

Chicago, IL · On-site

$90K - $110K/yr

C ompany SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages ... Employee Wellness Program * Generous Paid Time Off (PTO) * Additional employee benefits and ...

ISACA

IT Infrastructure Delivery Manager

Schaumburg, IL · On-site

$98K - $148K/yr

... programs from initiation through operational transition. This position reports directly to the ... Lead vendor and managed service provider (MSP) relationships, including contract oversight, SLA ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Illinois

Msp Program Manager information

See Illinois salary details

$37.3K

$104.1K

$152.1K

How much do msp program manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for msp program manager in Illinois is $104,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $128,400.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Illinois? The most popular types of Msp Program jobs in Illinois are:
What are popular job titles related to Msp Program Manager jobs in Illinois? For Msp Program Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Illinois look for? The top searched job categories for Msp Program Manager jobs in Illinois are:
What cities in Illinois are hiring for Msp Program Manager jobs? Cities in Illinois with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Illinois as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 71% In-person, 8% Hybrid, and 21% Remote job distribution, with an average salary of $104,132 per year, or $50.1 per hour.

Information Systems Generalist

Caring Network

Glen Ellyn, IL • On-site

$28 - $35/hr

Part-time

Retirement, PTO

Re-posted 9 days ago

Job description

Must be able to work from the Glen Ellyn administrative office and travel 20% of the time. 

About Us:

The Mission of Caring Network is to honor and glorify Jesus Christ, the author and creator of life, by bringing His love and compassion to abortion minded women and equipping them to choose life - both physical and spiritual.


About the Role:

This role serves as a central coordinator for the organization’s technology operations, bridging internal teams, leadership, and external service providers. The position ensures efficient IT support, strong asset management practices, and effective execution of technology initiatives while maintaining a focus on cybersecurity, operational stability, and cost efficiency. The ideal candidate is highly organized, proactive, and capable of managing multiple priorities while supporting both day-to-day operations and longer-term technology improvements.


Responsibilities Include:

  IT Operations & Vendor Management

  • Serve as the primary daily point of contact with the Managed Services Provider (MSP) for user support and issue resolution
  • Coordinate monthly on-site visits by the MSP representative
  • Manage and review monthly MSP invoicing for accuracy and cost control
  • Ensure consistent service delivery, responsiveness, and alignment with organizational needs


  Hardware & Asset Lifecycle Management

  • Oversee end-to-end hardware lifecycle: procurement, setup, maintenance, replacement, and decommissioning
  • Ensure secure and certified destruction of retired equipment with proper record retention
  • Maintain accurate inventory of all hardware assets including computers, printers, tablets, and networking equipment
  • Track asset usage, lifecycle status, and replacement planning


  Cybersecurity & Risk Coordination

  • Administer and manage the organization’s cybersecurity training program
  • Monitor external vulnerability testing processes and coordinate remediation follow-ups
  • Support the technology leader in coordinating responses to critical technology-related incidents
  • Help strengthen organizational security practices and risk awareness


  Technology Projects & Systems Administration

  • Support the technology leader in coordinating projects that improve security, stability, and cost effectiveness
  • Coordinate assigned technology project activities and ensure timely execution
  • Administer software licensing across platforms (e.g., Microsoft 365, Adobe, Power BI, ChatGPT Team)
  • Assist in optimizing systems, tools, and processes across the organization
  • Manage administration of user systems access controls


Candidate Requirements:

  • A committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord and is a participant in a local church
  • Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion
  • Agree with and be willing to uphold Caring Network’s Statements of Faith and Principle and Core Values
  • Associate’s or Bachelor’s Degree in a Computer Science related field or equivalent work experience
  • Working knowledge of computer networking, hardware, software interfaces, security protocols, and hardware lifecycle management
  • Comfortable with working independently and adapting to changing needs
  • Possesses solid organizational skills and the ability to manage multiple priorities
  • Strong customer service orientation and willingness to support organizational needs
  • Microsoft 365 Fundamentals (or equivalent) desirable
  • Must have reliable transportation and availability for up to 20% non-overnight travel to clinics around the Chicagoland area, as well as for monthly staff meetings.


Part-Time Benefits:

  • Generous PTO policy including substantial vacation time and sick time
  • 10 paid company holidays PLUS Christmas Break
  • Paid maternity leave, paternity leave
  • 403(b) with company match
  • Caring, Empowering, Mission-Driven Culture!