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MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

This role is ideal for someone with MSP or IT services experience who has been a senior technician, team lead, dispatcher/coordinator, helpdesk supervisor, or service desk lead and is ready to take ...

Red Cup IT

MSP Service Desk Manager

Red Cup IT is seeking an MSP Service Desk Manager responsible for leading the service desk team and ... coordinating internal and vendor resources to restore service quickly. • Manage customer ...

CW IT SUPPORT INC

MSP Project Manager

Wilmington, NC · Hybrid

$89K - $106K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP ... The role will require excellent project control and coordination skills and an ability to adapt and ...

CW IT Support, Inc.

MSP Project Manager

Wilmington, NC · On-site

$70K - $80K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP ... The role will require excellent project control and coordination skills and an ability to adapt and ...

Optigy Group

CRNA - Ocala, Florida

Ocala, FL · On-site

If provider does not match to all requirements on the Job Order, you must request permission from MSP Coordinator prior to submitting a Name Clear submission. Please upload a skills checklist and ...

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$27K

$57.9K

$101.5K

How much do msp coordinator jobs pay per year?

As of Aug 14, 2026, the average yearly pay for msp coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is an MSP coordinator?

An MSP coordinator is a professional responsible for managing relationships and operations between a Managed Service Provider (MSP) and its clients. They coordinate service delivery, monitor performance, and ensure client needs are met, often using tools like ticketing systems and maintaining certifications relevant to IT or service management. This role requires strong communication, organizational skills, and knowledge of IT services or industry standards.

What is the difference between Msp Coordinator vs Msp Account Manager?

AspectMsp CoordinatorMsp Account Manager
CredentialsTypically requires certifications like CompTIA or vendor-specific trainingOften requires similar certifications plus experience in client relationship management
Work EnvironmentSupports internal teams and manages service delivery coordinationFocuses on maintaining client relationships and account growth
Employer & IndustryIT service providers, MSP companiesIT service providers, MSP companies

The Msp Coordinator primarily handles service coordination and internal support tasks, ensuring smooth delivery of services. In contrast, the Msp Account Manager focuses on client relationships, account retention, and growth. While both roles require technical knowledge and certifications, the Coordinator is more internally focused, whereas the Account Manager emphasizes client interaction and sales.

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Msp Coordinator jobs near you
Infographic showing various Msp Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Sales Support Coordinator (MSP)

Makios Technology

El Paso, TX • On-site

$20 - $30/hr

Full-time

Re-posted 13 days ago

Job description

What This Role Is All About
Overview & Expectations
We are a fast-paced Managed Services Provider that sends out a steady stream of client quotes. Accuracy matters, speed matters, and clean execution matters. This role exists to keep the quoting process moving smoothly without constant follow ups or handholding.
The Sales Support Coordinator turns provided information into polished, accurate, client ready quotes. The work is structured and predictable most days, but you must also be comfortable with and able to pivot quickly when priorities shift. Things change fast in this industry, and we need someone who can adjust without losing effectiveness. If you struggle with routine tasks, need constant supervision, or find it difficult to stay organized in a fast-paced environment, this will not be a match. However, if you prefer clear expectations, minimal drama, and getting work done without constant oversight, you will fit this role well and shine.


What You'll DoKey Responsibilities & Tasks
  • Building quotes in Autotask or Oracle and other tools as needed
  • Entering SKUs, quantities, descriptions, and services with precision
  • Formatting final documents so they are consistent and professional
  • Double checking your own work. Accuracy is not negotiable
  • Following established templates, structures, and pricing rules exactly
  • Handling basic procurement follow ups and vendor price checks
  • Asking short, focused questions only when information is missing
  • Keeping pace with shifting priorities when things move quickly
  • Completing tasks reliably without reminders or micromanagement

You will take the information provided and turn it into clean, accurate, client ready quotes. This must be done without dragging the process into a back-and-forth marathon. This role is all about structured execution. If you like order, clarity, and getting things done the right way the first time, you will excel here.


What You'll NeedExperience, Skills, Certifications & Education
  • Strong attention to detail. If you routinely miss the small stuff, this will not work
  • Ability to follow written instructions exactly as given
  • Solid organizational skills and the discipline to keep yourself on track
  • Comfortable with repetitive, structured administrative work
  • Able to learn Autotask or similar systems quickly
  • Tech literate enough to handle SKUs, pricing, licensing, and vendor info
  • Professional, direct communication style
  • Ability to stay focused without constant reminders or supervision
  • Comfortable adjusting when priorities shift quickly
  • Reliable and consistent work habits. We depend on you to deliver accuracy every time

Experience with MSP quoting, procurement, or Autotask is helpful but not required. The right work ethic and reliability matter more.


What Else to ExpectAdditional Stuff & The Day-to-Day
  • This is a detail heavy, execution focused role. Consistency matters more than creativity
  • You will be expected to work independently once trained, and accuracy is not negotiable
  • We move quickly, and you are expected to keep pace without sacrificing quality
  • Direct feedback is normal here. It keeps standards clear and the work aligned
  • This role is not a path into sales or management but for someone preferring structured administrative work
  • Reliability, professionalism, and accountability are essential. The position keeps quoting workflow on track
  • You will also take on additional duties as needed that support quoting, sales operations, procurement support, internal organization or similar.
  • If the business needs shift, your tasks may shift with them
  • Flexibility is part of the job, and expectations may evolve as we grow


Some of the Perks & Benefits
  • Health Insurance
  • Health Savings Account (HSA)
  • Generous PTO Policy
  • 401(k) with Company Match
  • Annual Staff Appreciation Party and Annual Holiday Celebrations
  • Performance Based Incentive / Bonus Program
  • Career Growth and Development Opportunities
  • Unlimited Cappuccinos, Flat Whites, Hot Chocolates, Mochas, Lattes and more…

Benefits may vary based on role and may be modified at the company’s discretion.


** APPLY ONLINE **
https://www.makios.com/job-details?id=181

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