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Mortgage Processing Manager Jobs (NOW HIRING)

Civista Bank

Mortgage Processing Specialist

Dublin, OH · On-site

The Mortgage Processing Specialist is responsible for gathering and processing all documents ... Manage complex loan pipeline to ensure workflow is appropriately prioritized and milestone service ...

Civista Bank

Mortgage Processing Specialist

Dublin, OH · On-site

The Mortgage Processing Specialist is responsible for gathering and processing all documents ... Manage complex loan pipeline to ensure workflow is appropriately prioritized and milestone service ...

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Mortgage Processing Manager information

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$44.5K

$90K

$145.5K

How much do mortgage processing manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for mortgage processing manager in the United States is $90,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What does a mortgage processing manager do?

As a mortgage processing manager, your responsibilities include directing loan processors and ensuring that the application review and lending process comply with company operational standards as well as federal and state regulations. In this career, you work in a bank, credit union, or other lending institution. Your duties may include hiring and training mortgage processing staff, reviewing documents to check that each loan meets standards and compliance requirements, and monitoring processing operations daily to ensure that they meet company benchmarks.

How does a mortgage processing manager typically collaborate with loan officers and underwriters to ensure a smooth loan process?

A Mortgage Processing Manager acts as a central coordinator between loan officers, underwriters, and processing staff to keep mortgage applications on track. They facilitate clear communication by clarifying documentation requirements, addressing issues promptly, and ensuring all parties are aligned on timelines and expectations. By proactively managing workflow and resolving bottlenecks, they help minimize delays and improve the overall borrower experience. Regular meetings and status updates with both loan officers and underwriters are common to maintain transparency and workflow efficiency.

What are the key skills and qualifications needed to thrive as a mortgage processing manager, and why are they important?

A Mortgage Processing Manager needs in-depth knowledge of mortgage loan products, underwriting guidelines, and regulatory compliance, usually backed by experience in mortgage operations and a relevant degree. Expertise with loan origination systems (LOS), document management platforms, and sometimes certifications like Certified Mortgage Banker (CMB) are typical technical requirements. Strong leadership, attention to detail, and excellent communication skills help manage teams and ensure smooth client interactions. These skills and qualifications are crucial to ensure efficient loan processing, regulatory adherence, team productivity, and customer satisfaction.
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Mortgage Processing Manager jobs near you
Infographic showing various Mortgage Processing Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,000 per year, or $43.3 per hour.

Mortgage Processing Specialist

Civista Bank

Bowling Green, OH • On-site

Other

Posted 23 days ago

Civista Bank rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description

Civista Bank
Description:

Position Purpose:

The Mortgage Processing Specialist is responsible for gathering and processing all documents necessary to satisfy underwriting requirements. This role works closely with the borrower, mortgage loan officers, and underwriters to ensure an exceptional home buying experience. Demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders to make a difference in the communities that we serve.


Key Accountabilities, Responsibilities, and Expectations:

  • Review application files to verify data is complete and meets established requirements.
  • Collaborate with third party vendors to ensure timely ordering of any necessary documentation and services.
  • Manage complex loan pipeline to ensure workflow is appropriately prioritized and milestone service levels are met.
  • Perform as the main point of contact with borrowers during the processing of the mortgage loan application. Requesting documentation and information for the loan file while providing an exceptional Customer experience.
  • Collaborate with underwriters and MLOs to obtain and confirm borrower information. Submit complete loan file to underwriting for loan approval.
  • Navigation of customer relationship software, loan operating systems, and third-party websites in order to obtain necessary documentation and information.
  • All other duties as assigned and any activities that support the key accountabilities.


Requirements:

Qualifications, Knowledge, and Skills:

  • Minimum two years of experience in the mortgage loan industry.
  • Encompass Software System experience preferred.
  • Strong knowledge of banking industry practices relative to bank loan operations with respect to mortgage loan products, services, policies, and procedures.
  • Must have strong computer skills and proficiency with loan industry software, in addition to a working knowledge of Microsoft Office Suite.
  • A high level of initiative, thoroughness, and accuracy required.
  • Solid communication and organizational skills with focus on teamwork.
  • Ability to work under deadlines with frequent interruption; ability to balance multiple projects/activities with varying deadlines.
  • High level of confidentiality required.


Physical Requirements:

  • Work involves eye strain due to the constant use of computer screens, reading of reports, and filing.
  • Work involves sitting, standing, moving, lifting, reading, writing, speaking, communicating.
  • Work involves the ability to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving loan files of up to 30 lbs.


EOE - Race/Sex/Disability/Veteran


This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.





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