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How much do monday friday chat jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for monday friday chat in the United States is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a monday friday chat?

Monday Friday Chat jobs typically refer to customer service or support positions that involve communicating with clients, customers, or users via chat platforms during standard business days—Monday through Friday. These jobs often require strong written communication skills, the ability to multitask, and a customer-oriented mindset. They are popular for those seeking a predictable weekday work schedule and may be available in remote or office-based settings. Responsibilities can include answering queries, resolving issues, and providing information or assistance in real-time through chat interfaces.

What does a typical workweek look like for a monday friday chat support specialist, and how does the role interact with other teams?

As a Monday to Friday Chat Support Specialist, your workweek usually follows standard business hours, providing real-time assistance to customers via online chat platforms. You will handle multiple customer inquiries, troubleshoot issues, and ensure prompt, accurate responses. Collaboration is common with other departments such as technical support, product teams, and management to resolve complex cases and relay customer feedback. This cross-functional interaction helps improve both customer satisfaction and internal processes.

What are the key skills and qualifications needed to thrive as a customer service chat representative, and why are they important?

To thrive as a Customer Service Chat Representative, you need strong written communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic computer skills are essential for managing inquiries efficiently. Patience, empathy, and the ability to multitask help build rapport with customers and resolve issues effectively. These skills ensure a positive customer experience and support the company's reputation and operational success.

What is the difference between Monday Friday Chat vs Customer Service Representative?

AspectMonday Friday ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Common Search IntentChat support roles, online customer serviceCustomer service jobs, support roles

Monday Friday Chat roles typically involve providing customer support through live online chat platforms, often requiring basic technical skills. Customer Service Representatives may work in various environments, handling inquiries via phone, email, or in person. Both roles focus on assisting customers but differ mainly in communication channels and work settings.

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What are the most commonly searched types of Chat jobs?

The most popular types of Chat jobs are:

What states have the most Monday Friday Chat jobs?

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What job categories do people searching Monday Friday Chat jobs look for?

The top searched job categories for Monday Friday Chat jobs are:

Monday Friday Chat jobs near you
Infographic showing various Monday Friday Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,506 per year, or $16.1 per hour.

Support Specialist (Chat, Emails, Calls) Remote

Inspira Financial

Oak Brook, IL • On-site

Full-time

PTO

Re-posted 4 days ago

Inspira Financial rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

The positionis responsible forpartnering closely via verbal or written communications with members who reach ourcontact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), HealthcareSavings Accounts (HSA), Health Reimbursement Accounts (HRA) and commuter benefits.Thisrole requires the candidate to handle high call, email and chat volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve member requests or answer any inquiries related to their account activity. Theindividual in this position develops, strengthens, and maintainsa positive relationship with our members and firm associates.
Duties & Responsibilities:
  • You will be responsible for helping members understand how their Inspira Financial accounts work. When someone calls with questions, you will provide friendly, knowledgeable, and helpful service, ensuring every caller feels supported. You will explain account benefits and policies so accountholders can confidently understand and make the most of their individual plans.
  • You will be responsible forensuring all work is compliant with all internal quality assurance standards and technical policies and programs
  • You will utilizedigital tools and assistanceto guide you through your interactions, which include knowledge management systems, digital workflows, andperformancedashboards.
  • You will be committed to providing the highest level of service to each caller, treating them with empathy, understanding, and respect.
  • Consult with member to support easy navigation of the available online tools and apps, for actions like checking accountbalance, distributions, and submitting claims.
  • Accountable for resolving issues without management intervention to remove barriers for the accountholder.
  • Respond and resolve incoming and outgoing accountholder emails, chats, and voice calls.
  • Showcasealignment with our company values in every interaction with accountholders and team members
  • Accountable to protect sensitive member information with discretion and adhere to all compliance rules and regulations
  • Responsible for all levels of member engagement, while prioritizing effectively meetingmember service goals / deadlines.
Work Hours: Monday-Friday with a variety of shifts available between 7:00 AM and 7:00 PM CT. Preferred shifts are assigned based on availability and on a first-come, first-served basis.
Training Start Date: Monday, September 7th, 2026 (subject to change due to business needs)
  • Attendance is mandatory during the training period of this position(training is paid, PTO accrues while in the training period; however, PTO cannot be taken during the training period of this position).
  • Training Hours: Monday-Friday, 7:00AM - 3:30PM CT.
  • Training is six weeks. There is a product exam at the end of training. A passing score of 85% is required to continue to hold this position.
If offered the position, equipment will be provided. Equipment that will be provided are: docking station (x1), headset (x1), keyboard (x1), laptop (x1), monitor (x2), and mouse (x1).
Internet speed requirements:
  • Upload Speed: >20 Mbps
  • Download Speed: >100 Mbps
  • Must be able to hardwire ethernet cable to internet modem/router.
This position requires a quiet, distraction-free work environment without any conflicting responsibilities during the scheduled shift.
Education & Experience:
  • 2+ years of experience in Customer Servicein a call center environment
  • No degree required
Preferred Education:Bachelor's Degreeor 1-3 years of direct H&Bexperience
Skills & Abilities:
  • Energeticclient service focused individual who is accountable and reliable
  • Able to learn and retaininformation while using a digital workflow to navigate the interaction and tools
  • Able to connect with accountholders on a human level and assistthem as needed with patience and empathy
  • Can work in a fast-paced environment, taking up to 50 calls per day
  • Possesses strong written, keyboarding,and verbal communication skills
  • Able to apply relationship building skills to internal and external clients
  • Has strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
  • Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
  • Proactive approach to resolving issues.
  • Active Listening Skills
  • Is detail-oriented, organized, and dependable
  • Possess a cheerfulattitude and be able to perform well in a collaborative team environment

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