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Mis Help Desk Jobs (NOW HIRING)

CBX Global

PR · On-site

$30K - $35K/hr

Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these ...

DOUBLELINE GROUP LP

Help Desk Technician

Tampa, FL · On-site

$19 - $25.50/hr

Minimum 3 years' experience working in a Help Desk or Desktop Support role * BS in Management Information Systems (MIS), Computer Science (CS), or related field * Experience working in a regulated ...

DOUBLELINE GROUP LP

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Minimum 3 years' experience working in a Help Desk or Desktop Support role * BS in Management Information Systems (MIS), Computer Science (CS), or related field * Experience working in a regulated ...

MileOne Autogroup

Help Desk Technician

Baltimore, MD · On-site

$18 - $20/hr

MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate ... HEGE123 CC_954 Atlantic Holding MIS Salary Range $18.00 - $20.00 MileOne Corporate Office Sponsored ...

Verdant Tcs

(Help Desk) - Level 2

Ada, MI · On-site

$19.50 - $26.50/hr

This is a perfect opportunity for college computer science or MIS/IS students to get paid work ... Manage Help Desk tickets in a timely manner * Respond to customer issues via phone, email and ...

MileOne Autogroup

Help Desk Technician

Baltimore, MD · On-site

$18 - $20/hr

MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate ... HEGE123 CC_954 Atlantic Holding MIS Salary Range $18.00 - $20.00 MileOne Corporate Office Sponsored ...

Verdant Tcs

(Help Desk) - Level 2

Ada, MI · On-site

$60K/yr

This is a perfect opportunity for college computer science or MIS/IS students to get paid work ... Manage Help Desk tickets in a timely manner * Respond to customer issues via phone, email and ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA

$18.75 - $25.50/hr

Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. * 6 months to 1 year of work experience in a high volume Help Desk, Call Center ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to ... A degree in MIS, Computer Science, Telecommunications or other related technical field is desired.

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to ... A degree in MIS, Computer Science, Telecommunications or other related technical field is desired.

Robert Half

IT Help Desk I

Kapolei, HI · On-site

$24 - $26/hr

We are looking for a detail-oriented IT Help Desk I team member to provide hands-on technical ... Associate degree in MIS, ICS, comparable degree, or high school diploma with at least 5 years ...

Watchfire Signs LLC

Intern Help Desk Technician

Danville, IL

$19.25 - $26/hr

Our help desk team is at the core of this promise. These technologically savvy call center ... Pursuing a BS in EE, EET, CE, ECE, MIS or IT or similar technical field strongly preferred. * Must ...

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Mis Help Desk information

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How much do mis help desk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for mis help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Mis Help Desk vs Network Support Specialist?

AspectMis Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Help Desk certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support
Industry UsageIT support, customer serviceNetworking, telecommunications

Mis Help Desk roles focus on user support and troubleshooting software or hardware issues, often requiring help desk certifications. Network Support Specialists handle network infrastructure, requiring networking certifications like CCNA. While both roles support IT operations, Mis Help Desk positions are more user-facing, whereas Network Support Specialists work on network systems and infrastructure.

What jobs pay $10,000 a month without a degree?

A MIS Help Desk role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include roles in sales, real estate, or entrepreneurship, but they usually require strong skills, certifications, or extensive experience rather than formal education alone.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior management, certain consulting positions, surgeons, or experienced software developers. These roles typically require advanced skills, extensive experience, and often involve high levels of responsibility or expertise. Freelance or contract work in fields like IT, finance, or legal consulting can also sometimes command such daily rates.

What are the key skills and qualifications needed to thrive as an MIS Help Desk professional, and why are they important?

To thrive as an MIS Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and IT support, often supported by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities help you resolve user issues efficiently and provide excellent customer service. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are MIS Help Desk jobs?

MIS Help Desk jobs involve providing technical support and assistance to users within an organization, primarily relating to Management Information Systems (MIS). Professionals in this role troubleshoot hardware and software issues, help users resolve problems with applications, and ensure that IT systems are running smoothly. They often serve as the first point of contact for employees experiencing technical difficulties and may also assist in system maintenance, upgrades, and documentation. Strong communication and problem-solving skills are essential for this position. Additionally, MIS Help Desk staff may escalate complex issues to higher-level IT specialists as needed.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace IT help desk roles like MIS Help Desk professionals. Human technicians are still essential for complex issues, customer service, and decision-making that require technical expertise and judgment. Many organizations combine AI tools with skilled staff to improve efficiency and support.

What jobs can I do with MIS?

With MIS (Management Information Systems) skills, you can pursue roles such as MIS analyst, systems administrator, database manager, IT consultant, or business analyst. These jobs typically require knowledge of information systems, data management, and software tools like SQL, ERP systems, or business intelligence platforms.

What are some common challenges faced by MIS Help Desk professionals, and how can they be addressed?

MIS Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical abilities. Staying organized and utilizing a ticketing system can help prioritize and track issues efficiently. Continuous learning and regular training on new systems and software also enable Help Desk staff to resolve problems more quickly and confidently. Additionally, developing strong communication and interpersonal skills is essential for providing clear instructions and maintaining a positive user experience.
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What job categories do people searching Mis Help Desk jobs look for? The top searched job categories for Mis Help Desk jobs are:
Mis Help Desk jobs near you

MIS - Help Desk Technician

CBX Global

PR • On-site

$30K - $35K/hr

Full-time

Posted 12 days ago

Be an early applicant

Job description

Description:

  • Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these requests by utilizing clarifying and funneling questions to pinpoint the correct response method to each employee help desk submission. Using the technician’s skill base, they will listen, ask questions, and provide resolution for the employee’s concerns in a professional business manner.

Job Summary:

  • Performs intake activities related to the support of end-users.
  • Documents problems they are experiencing and gathers information necessary for problem resolution.
  • Provides support in the form of troubleshooting activities for standard problems encountered by end-users.
  • Follows established methodologies or procedures to determine end-user problems and provide a solution.
  • May interact with production services, Network & Security team, Server team, and/or applications development to restore service and/or identify and correct core problem.
  • Escalates complex, non-routine issues to more experienced teammates.
  • Works within standard guidelines. Makes decisions within guidelines.
  • Work environment is normally in an office setting

Minimum Requirements:

  • High school diploma and 2 years of end-user support experience or equivalent combination of education and work experience.
  • Hand on Experience on Windows PC environment
  • Must be fluent in English and Spanish languages
  • Reliable personal transportation required

Preferred Requirements:

  • Associate's or technical degree and 3 years of work experience in IT
  • Customer service experience
  • Knowledge of the following
    • Windows Servers 2012, 2016, 2019
    • Microsoft Active Directory
    • Basic networking protocols
    • Physical cables patching knowledge - Phone and LAN cables
    • CCTV
    • VoIP