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Mis Help Desk Jobs (NOW HIRING)

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Scientific Games

Helpdesk Tech I

Alpharetta, GA · On-site

$19.50 - $26.25/hr

High School diploma, Vocational program, college degree preferred in CIS/MIS degree programs if applicable. * 1-3 years' experience providing first level support in a help desk environment. Physical ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$20.25 - $27.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$19.50 - $26.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$20.50 - $28/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

Scientific Games

Helpdesk Tech I

Alpharetta, GA

$19.50 - $26.25/hr

High School diploma, Vocational program, college degree preferred in CIS/MIS degree programs if applicable. * 1-3 years' experience providing first level support in a help desk environment. Physical ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 ... Associate degree in Computer Science, Management Information Systems (MIS), Information Technology ...

MIS Solutions

IT Support Technician

Suwanee, GA · On-site

$45K - $55K/yr

This role supports help desk operations as part of the local team and serves as a resource for help ... Company Description MIS Solutions is a leading Managed IT Services firm specializing in providing ...

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All JobsMis Help Desk Jobs

Mis Help Desk information

See salary details

$12

$23

$33

How much do mis help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for mis help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Mis Help Desk vs Network Support Specialist?

AspectMis Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Help Desk certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support
Industry UsageIT support, customer serviceNetworking, telecommunications

Mis Help Desk roles focus on user support and troubleshooting software or hardware issues, often requiring help desk certifications. Network Support Specialists handle network infrastructure, requiring networking certifications like CCNA. While both roles support IT operations, Mis Help Desk positions are more user-facing, whereas Network Support Specialists work on network systems and infrastructure.

What are the key skills and qualifications needed to thrive as an MIS Help Desk professional, and why are they important?

To thrive as an MIS Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and IT support, often supported by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities help you resolve user issues efficiently and provide excellent customer service. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are MIS Help Desk jobs?

MIS Help Desk jobs involve providing technical support and assistance to users within an organization, primarily relating to Management Information Systems (MIS). Professionals in this role troubleshoot hardware and software issues, help users resolve problems with applications, and ensure that IT systems are running smoothly. They often serve as the first point of contact for employees experiencing technical difficulties and may also assist in system maintenance, upgrades, and documentation. Strong communication and problem-solving skills are essential for this position. Additionally, MIS Help Desk staff may escalate complex issues to higher-level IT specialists as needed.

What are some common challenges faced by MIS Help Desk professionals, and how can they be addressed?

MIS Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical abilities. Staying organized and utilizing a ticketing system can help prioritize and track issues efficiently. Continuous learning and regular training on new systems and software also enable Help Desk staff to resolve problems more quickly and confidently. Additionally, developing strong communication and interpersonal skills is essential for providing clear instructions and maintaining a positive user experience.
More about Mis Help Desk jobs
What cities are hiring for Mis Help Desk jobs? Cities with the most Mis Help Desk job openings:
What job categories do people searching Mis Help Desk jobs look for? The top searched job categories for Mis Help Desk jobs are:
Mis Help Desk jobs near you
Infographic showing various Mis Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Master Schedule Builder - Physician Services - Full Time

Master Schedule Builder - Physician Services - Full Time

Guthrie

Binghamton, NY • On-site

$17.50 - $27.15/hr

Full-time

Posted 7 days ago

Job description


Position Summary:
RESPONSIBLE FOR CREATING AND MAINTAINING MASTER SCHEDULES FOR ALL PHYSICIANS AND MID-LEVEL PROVIDERS ON THE SCHEDULING SYSTEM. RESPONSIBLE FOR SCHEDULING SYSTEM END-USER SUPPORT AND CERTAIN SYSTEM MAINTENANCE TASKS. RESPONSIBLE FOR TELEMINDER DAY-TO-DAY OPERATION.
Education, License & Cert:
Associates degree preferred.
Essential Functions:
DEFINE AND MAINTAIN SCHEDULING ENCOUNTER FORM PRINT RULES BASED ON PROVIDER AND VISIT TYPE. DEVELOP A WORKING KNOWLEDGE OF THE SCHEDULING SYSTEM. ENTER AND MAINTAIN SCHEDULING FORM LETTERS IN SYSTEM. EVALUATE AND ASSESS MASTER SCHEDULE REQUESTS BY COMPARING REQUEST TO CURRENT MASTER SCHEDULE IN EFFECT:A. ANALYZE FOR INCREASES OR DECREASES IN PATIENT APPOINTMENT SLOTS.B. EVALUATE FOR OPTIMAL SCHEDULE DESIGN AND EASE OF SCHEDULING BASED ON SCHEDULE NEEDS.C. ANALYZE FOR SCHEDULE CONFLICTS AND OPTIMUM VISIT TYPE DESIGNATION.D. PROVIDE RECOMMENDATIONS, WHEN NECESSARY, TO CREATE EFFECTIVE MASTER SCHEDULES FIELD CALLS FROM SCHEDULERS AND PROVIDE APPLICATION-SUPPORT ASSISTANCE AS NEEDED. TROUBLESHOOT PROBLEMS. WORK WITH GHS MIS HELP DESK AS NEEDED. LEARN AND MAINTAIN A WORKING KNOWLEDGE OF MASTER SCHEDULE SYSTEM RULES IN ORDER TO CREATE AND MAKE CHANGES TO PHYSICIAN MASTER SCHEDULES. APPLY SYSTEM RULES WHEN CREATING OR CHANGING MASTER SCHEDULES. MAINTAIN SCHEDULING DICTIONARIES AS NEEDED. MANAGE REQUESTS FOR BACKGROUND PRINTER LOCATIONS OF ENCOUNTER FORMS AND PULL SLIPS. OBTAIN ADMINISTRATIVE APPROVAL FOR ALL REQUESTS. PERFORM DAY-TO-DAY TELEMINDER JOB OPERATION. PERFORM SYSTEM UPGRADE TESTING. PRIORITIZE WORK REQUESTS BASED ON LEVEL OF IMPORTANCE AND/OR NECESSITY. PROCESS REQUESTS ACCORDINGLY.
Other Duties:
COORDINATE SCHEDULING SYSTEM IMPLEMENTATION IN NEW OFFICES. WORK WITH APPROPRIATE OFFICE MANAGER TO FACILITATE IMPLEMENTATION. WORK WITH TRAINING COORDINATOR TO ARRANGE END-USER TRAINING. ENSURE APPROPRIATE TELEMINDER DATA ELEMENTS ARE RECORDED AS NEW PHYSICIANS ARE ENTERED INTO THE SCHEDULING SYSTEM. MAINTAIN EXCLUSIONS LIST WITH GHS MIS DEPARTMENT. MEET WITH NEW PHYSICIANS DURING ORIENTATION PERIOD TO DISCUSS AND REVIEW MASTER SCHEDULES AND ORIENT TO APPOINTMENT SCHEDULING PROCESS WITHIN ORGANIZATION. SUPERVISE SCHEDULE BUILDING STAFF. MEET WITH PHYSICIANS, MANAGERS, SCHEDULERS, ETC. TO ASSIST WITH SCHEDULE CHANGES AND SCHEDULE ORGANIZATION. IDENTIFY OPTIMAL SYSTEM SOLUTIONS TO ENHANCE APPOINTMENT SCHEDULING PROCESS. TROUBLESHOOT AND RESOLVE SCHEDULING SYSTEM PROBLEMS.
The pay range for this position is $17.50-$27.15/hr, DOE
#LI-MD1
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

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