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Mis Help Desk Jobs (NOW HIRING)

Ace Electric

MIS Analyst III

Valdosta, GA · On-site

The MIS Analyst III will assist in leading the architecture, maintenance, and optimization of our ... Provide Help Desk Support. * Assist in the gathering and organization of statistical information as ...

Ace Electric

MIS Analyst III

Valdosta, GA · On-site

The MIS Analyst III will assist in leading the architecture, maintenance, and optimization of our ... Provide Help Desk Support. * Assist in the gathering and organization of statistical information as ...

Ace Electric

MIS Analyst III

Valdosta, GA · On-site

The MIS Analyst III will assist in leading the architecture, maintenance, and optimization of our ... Provide Help Desk Support. * Assist in the gathering and organization of statistical information as ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Associates or bachelor's degree in computer science or MIS from a reputable institute OR two (2) years of IT or related experience. Special preference for service desk/desk-side support. * CompTIA ...

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

Associates or bachelor's degree in computer science or MIS from a reputable institute OR two (2) years of IT or related experience. Special preference for service desk/desk-side support. * CompTIA ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Associates' Degree in MIS or equivalent experience * Industry certifications (CompTIA) or similar ... A curious mind, with a desire to help users across all aspects of the business and various skill ...

Goosehead

Helpdesk Associate

Westlake, OH

$17.25 - $23.25/hr

This role is expected to deal with many calls and emails to the Help Desk using a variety of ... Bachelor's degree in computer science, MIS, or related field with a minimum GPA of 3.0, or an ...

ZIM

IT Services Manager

Virginia Beach, VA · On-site

... Help-Desk Staff and a Hands-on IT technician Main Tasks: Managing, Support, Coordinate and ... Countries & Business Development Requirements: • BS in Computer Science, MIS or similar field • ...

FRAZER LTD.

IT SUPERVISOR

Houston, TX

$90K - $111K/yr

The IT Supervisor at Frazer reports to the IT Manager and assists in overseeing daily operations of the MIS department including Help Desk Support, Systems Administration, Data Analytics, and ...

ZIM

IT Services Manager

Virginia Beach, VA · On-site

... Help-Desk Staff and a Hands-on IT technician Main Tasks: • Managing, Support, Coordinate and ... MIS or similar field • 5-7 years' Experience for managing Infra-Structure & I.T. Systems • ...

Frazer, Ltd.

IT SUPERVISOR

Houston, TX · On-site

$94K - $118K/yr

The IT Supervisor at Frazer reports to the IT Manager and assists in overseeing daily operations of the MIS department including Help Desk Support, Systems Administration, Data Analytics, and ...

Hampton University

PC Technician

Hampton, VA · On-site

$35K - $40K/yr

MIS Support Services Opening Date: 09/18/2025 Description The Center for Information Technology ... This role is responsible for supporting the ATM Help Desk's student. The PC Technician is ...

DOUBLELINE GROUP LP

Desktop Support Technician

Tampa, FL

$19.25 - $24.25/hr

... MIS, CS, or related field * Minimum 3 years of experience working in a Help Desk or Desktop Support role * Experience working in a regulated environment where security and audit protocols are ...

DOUBLELINE GROUP LP

Desktop Support Technician

Tampa, FL · On-site

$19.25 - $24.25/hr

... MIS, CS, or related field * Minimum 3 years of experience working in a Help Desk or Desktop Support role * Experience working in a regulated environment where security and audit protocols are ...

Popeyes

IT Field Support Specialist

Sugar Land, TX · On-site

Our Help Desk Technicians make sure the technology behind the scenes keeps up with the fast pace of ... Associate's degree in Computer Science/MIS or equivalent experience preferred. * Prior experience ...

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All JobsMis Help Desk Jobs

Mis Help Desk information

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$12

$23

$33

How much do mis help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for mis help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Mis Help Desk vs Network Support Specialist?

AspectMis Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Help Desk certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support
Industry UsageIT support, customer serviceNetworking, telecommunications

Mis Help Desk roles focus on user support and troubleshooting software or hardware issues, often requiring help desk certifications. Network Support Specialists handle network infrastructure, requiring networking certifications like CCNA. While both roles support IT operations, Mis Help Desk positions are more user-facing, whereas Network Support Specialists work on network systems and infrastructure.

What are the key skills and qualifications needed to thrive as an MIS Help Desk professional, and why are they important?

To thrive as an MIS Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and IT support, often supported by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities help you resolve user issues efficiently and provide excellent customer service. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are MIS Help Desk jobs?

MIS Help Desk jobs involve providing technical support and assistance to users within an organization, primarily relating to Management Information Systems (MIS). Professionals in this role troubleshoot hardware and software issues, help users resolve problems with applications, and ensure that IT systems are running smoothly. They often serve as the first point of contact for employees experiencing technical difficulties and may also assist in system maintenance, upgrades, and documentation. Strong communication and problem-solving skills are essential for this position. Additionally, MIS Help Desk staff may escalate complex issues to higher-level IT specialists as needed.

What are some common challenges faced by MIS Help Desk professionals, and how can they be addressed?

MIS Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical abilities. Staying organized and utilizing a ticketing system can help prioritize and track issues efficiently. Continuous learning and regular training on new systems and software also enable Help Desk staff to resolve problems more quickly and confidently. Additionally, developing strong communication and interpersonal skills is essential for providing clear instructions and maintaining a positive user experience.
More about Mis Help Desk jobs
What cities are hiring for Mis Help Desk jobs? Cities with the most Mis Help Desk job openings:
What job categories do people searching Mis Help Desk jobs look for? The top searched job categories for Mis Help Desk jobs are:
Mis Help Desk jobs near you
Infographic showing various Mis Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Helpdesk Technician I

CLAIMS MANAGEMENT RESOURCES INC

Oklahoma City, OK

$19 - $21/hr

Full-time

Retirement, PTO

Posted 12 days ago

Job description

Who We Are 

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. 

We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. 

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. 

Who We’re Looking For

The Helpdesk Technician I serves as a central point to receive requests for assistance from users to resolve problems with hardware or software applications diagnose and determine level of severity and take independent action to resolve problems. 

Tiered Support Bonus System

The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for doing your job!

  • Level 1 = $125
  • Level 2 = $175
  • Level 3 = $240

Essential Functions and Responsibilities

  • Provides front line telephone, email, and walk up support for users.
  • Ensures that processes are done in a timely manner.
  • Maintains documentation for CMR IT Help Desk procedures and processes.
  • Administrative support of core business applications.
  • Communicates regularly with technical, applications, and operational staff to keep current with processes.
  • Delivers and maintains the highest level of customer service to both internal and external customers.
  • Assist supervisor and team members as requested. 
  • Evening or weekend working hours may be required at times, as well as participation in on-call rotation. 
  • Performs additional related tasks and projects as required and assigned

Education and Experience

  • High school diploma or equivalent required
  • College credit in Computer Science or MIS preferred
  • 1 - 2 year experience in customer support or helpdesk role

Okay, But What Are the Perks

  • Paid time off
    • PTO is accrued at a rate of 5 hours per pay period, equal to 3 weeks your first full year 
  • CMR pays $50/month towards your internet service cost
  • CMR is a 4-year running winner of The Oklahoman Top Workplaces!

Pre-employment drug screenings and criminal background checks are mandatory

CMR offers a full menu of benefits including a matched 401k

CMR is an Equal Opportunity Employer

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