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The University of Maryland Global Campus

Admissions Advisor

$19.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Admissions Advisor Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 ... Be knowledgeable of UMGC services to include hybrid classes and testing services at military and ...

Unlock Human Potential

Admissions Advisor

$19.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are not a traditional university, gym, military program, or trade school - we are building a ... The Opportunity The Admissions Advisor serves as a trusted guide for veterans and transitioning ...

Florida National University

Admissions Advisor

Hialeah, FL · On-site

$19 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Posting Title Admissions Advisor Florida National University contributes to the education of a ... Deliver personalized assistance to active-duty military students and veterans. * Organize, maintain ...

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How much do military admissions advisor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for military admissions advisor in the United States is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What does a military admissions advisor do?

A Military Admissions Advisor plays a crucial role in guiding prospective military and veteran students through the complexities of the enrollment process. This includes helping students understand and access their education benefits, assisting with the completion of required documentation, and ensuring compliance with relevant military and institutional policies. Advisors often collaborate closely with financial aid, registrar, and veteran services departments to provide a seamless experience. They also serve as a key point of contact, offering personalized support and addressing any unique challenges these students may face.

What is a military admissions advisor?

A Military Admissions Advisor is a professional who assists active-duty military members, veterans, and their families in navigating the admissions process for colleges or universities. They provide guidance on educational benefits, such as the GI Bill, and help applicants understand program requirements, transfer credits, and military-friendly policies. Their role is crucial in ensuring that service members and veterans can smoothly transition into higher education and make informed decisions about their academic future.

What are the key skills and qualifications needed to thrive as a military admissions advisor?

To thrive as a Military Admissions Advisor, you need a solid understanding of military education benefits, enrollment processes, and relevant academic requirements, often supported by experience in admissions or a related field. Familiarity with Customer Relationship Management (CRM) systems, Department of Defense education portals, and compliance with VA regulations is typically required. Outstanding interpersonal communication, active listening, and problem-solving skills help advisors build trust and effectively guide military-affiliated students. These abilities are crucial to ensure accurate guidance, enhance student satisfaction, and maintain institutional compliance in a highly regulated environment.
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Military Admissions Advisor jobs near you
Infographic showing various Military Admissions Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,007 per year, or $23.1 per hour.

Admissions Advisor

The University of Maryland Global Campus

Remote

$19.50 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Admissions Advisor
Strategic Enrollment Management
Full-Time, Contingent II, Exempt, Pay Grade 1.2
Location: Remote
University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction.
KEY ACCOUNTABILITIES INCLUDE:
  • Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets
  • Accurately document, maintain, and track all student interactions, information, and progression through the CRM system
  • Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success
  • Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions
  • Maintain departmental Service Level Agreements in line with management expectation
  • Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term.

RESPONSIBILITIES INCLUDE:
  • Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy
  • Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines
  • Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met
  • Develop referral leads from prospective students, UMGC alumni and /or personal networks
  • Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process
  • Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments
  • Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university
  • Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately
  • Correspond clearly and effectively with all students and Admissions team members
  • Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant
  • Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements
  • Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students
  • Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations
  • Evening, weekend hours and possibly holidays may be required at times based on business need
  • Perform other duties as assigned

Admission Advisor-Partnership additional duties:
  • Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries.
  • Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process
  • Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance.

DUTY STATEMENTS:
  • Employees that live within 50 miles of UMGC are required to work university commencement

REQUIRED EDUCATION AND EXPERIENCE:
  • An earned Associate's Degree
  • At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role
  • Experience working in a goal-driven, measured performance and team environment is required
  • Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy
  • Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students
  • Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns
  • Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint

PREFERRED EDUCATION AND EXPERIENCE:
  • An earned Bachelor's degree
  • 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering
  • 1+ years working in a call center or high-volume, customer service/ consultative sales environment

REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE:
  • Home worksite furniture and equipment shall be provided by the Candidate
  • UMGC will provide necessary office supplies, a laptop, monitor and headset
  • Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication
  • All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection
  • All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection

All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
Benefits Package Highlights:
  • Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). Time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.
  • Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

SS Contingent II_2020.pdf (umgc.edu)
Hiring Rate:
$51,000.00

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