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Microsoft Support Engineer Jobs in Michigan (NOW HIRING)

Mianframe Developer

Dearborn, MI · On-site

$84 - $91/hr

Stefanini is looking for a Mainframe Engineer, Dearborn, MI (Onsite) You will be responsible for ... Install, customize, test, implement, document, and support independent software vendor (ISV ...

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Microsoft Support Engineer information

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$14

$34

$59

How much do microsoft support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for microsoft support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What are popular job titles related to Microsoft Support Engineer jobs in Michigan?

For Microsoft Support Engineer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Microsoft Support Engineer jobs in Michigan look for?

The top searched job categories for Microsoft Support Engineer jobs in Michigan are:

Infographic showing various Microsoft Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.

Forward Deployed Engineer, Microsoft AI & Data

Deloitte

Detroit, MI • On-site

$113K - $136K/yr

Full-time

Re-posted 29 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

48th of 154 rated financial services


Job description

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Microsoft AI&Data FDE, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one. Additional responsibilities include:

Client Engagement

  • Embed with clients to identify business needs and translate high-value GenAI use cases into solutions.
  • Partner with leaders, product owners, architects, and engineers to align priorities and delivery.
  • Lead working sessions to shape solutions and drive client outcomes.
  • Prototype and deliver working AI solutions using industry expertise and emerging capabilities.
  • Contribute independently within an FDE pod while mentoring newer team members.

Solution Engineering

  • Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms.
  • Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls.
  • Apply architecture decisions that balance quality, safety, latency, cost, and model risk.
  • Deliver production-quality code using strong practices in testing, CI/CD, logging, versioning, and documentation.
  • Design extensible functionality, support sprint sizing, and align solutions with senior team members.
  • Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations.


The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Required qualifications 

  • Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
  • 3+ years of experience in software engineering, data engineering, data science, or analytics engineering. 
  • 1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
  • 1+ years of experience with Microsoft AI&Data including hands on experience with Azure AI Foundry.
  • 1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
  • 1+ years of experience building reliable, maintainable, and well-documented code 
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred qualifications

  • Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
  • Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments 
  • Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
  • Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management 
  • Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures 
  • Experience operating within hybrid onshore/offshore teams 
  • Familiarity with security, privacy, and compliance considerations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Microsoft AI&Data FDE, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one. Additional responsibilities include:

Client Engagement

  • Embed with clients to identify business needs and translate high-value GenAI use cases into solutions.
  • Partner with leaders, product owners, architects, and engineers to align priorities and delivery.
  • Lead working sessions to shape solutions and drive client outcomes.
  • Prototype and deliver working AI solutions using industry expertise and emerging capabilities.
  • Contribute independently within an FDE pod while mentoring newer team members.

Solution Engineering

  • Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms.
  • Develop scalable AI engineering patterns, tool-use approaches, and human-in-the-loop controls.
  • Apply architecture decisions that balance quality, safety, latency, cost, and model risk.
  • Deliver production-quality code using strong practices in testing, CI/CD, logging, versioning, and documentation.
  • Design extensible functionality, support sprint sizing, and align solutions with senior team members.
  • Contribute reusable assets including code, prompt libraries, runbooks, and reference implementations.


The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Required qualifications 

  • Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
  • 3+ years of experience in software engineering, data engineering, data science, or analytics engineering. 
  • 1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
  • 1+ years of experience with Microsoft AI&Data including hands on experience with Azure AI Foundry.
  • 1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
  • 1+ years of experience building reliable, maintainable, and well-documented code 
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred qualifications

  • Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
  • Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments 
  • Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
  • Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management 
  • Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures 
  • Experience operating within hybrid onshore/offshore teams 
  • Familiarity with security, privacy, and compliance considerations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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