Microsoft Support Engineer Jobs in Michigan (NOW HIRING)

You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.

POSITION OVERVIEW

The purpose of the Production Support Engineer is to support manufacturing through applying engineering techniques, continuous process improvement and hands on, scientific problem-solving. This role is responsible for supporting the business of the assigned manufacturing area with regards to safety, quality, delivery, people and cost.

WHAT YOU'LL DO

• Demonstrate technical knowledge of current and new equipment and/or processes in order to support process development, optimization, and reduction of downtime.
• Drive continuous improvement through lean manufacturing practices.
• Support achievement of departmental key performance indicators (KPIs).
• Interface with other departments on the production groups' behalf to ensure that company quality standards and customer requirements are met.
• Participate in cross-functional teams and support engineering staff to ensure manufacturing readiness of new products and processes and to resolve safety and quality problems by identifying the root cause and implementing permanent corrective actions.
• Develop working knowledge of all workstations within the manufacturing area.
• Provide resources and remove barriers allowing teams to be effective.
• Maintain focus on continuous growth and professional development in the related area.
• Other duties as assigned.

HOW YOU'LL DO IT

• Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
• Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Quality focus - Promoting and maintaining high standards of work, looking for ways to improve products and services, while encouraging coworkers to do so as well.
• Fostering teamwork- Building effective partnerships and working collaboratively with others to meet shared objectives.
• Analytical thinking - Tackling a problem by using a logical, systematic, and sequential approach.
• Maintaining a high level of honesty, integrity and confidentiality with respect to company matters.
• Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.

WHAT TO BRING

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering or a related field or equivalent combination of education and work experience.
• Ability to accommodate a work schedule suitable for production needs and occasional travel.
• Proficiency in Microsoft Office Suite.

WHAT WILL HELP

• Professional work experience (including internships) in a related area.
• Knowledge of AutoCAD and/or SolidWorks.
• Experience working in a manufacturing environment.
• Hands-on experience working as a part of a team.
• Excellent written and verbal communication skills.

Gentex is an equal opportunity employer

Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

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