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Microsoft Support Engineer Jobs in Michigan (NOW HIRING)

SAF-HOLLAND Inc.

Engineer

Muskegon, MI · On-site

Support engineering projects and product development activities under the guidance of senior ... Proficiency with Microsoft Office applications. * Familiarity with Creo, SolidWorks, CATIA, or ...

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How much do microsoft support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for microsoft support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

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Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.

Power Apps Engineer (Law Enforcement Support)

NXTKEY CORPORATION

Clinton, MI • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

Company Description
NXTKey Corporation has been delivering Information Technology, Information management, Information Assurance (IA) and cybersecurity solutions to US Federal Government and Commercial Clients since 2005.
Job Description
We are seeking a seasoned Power Platform Engineer to support digital transformation initiatives within federal law enforcement agencies. The ideal candidate will have a minimum of six years of experience developing secure, scalable, and user-centric solutions using Microsoft Power Apps, SharePoint platforms, with direct support experience in a law enforcement or national security environment.
  • Design, build, and deploy custom applications using Power Apps and automate workflows with Power Automate.
  • Architect secure and scalable solutions in SharePoint Online and SharePoint On-Premise, including custom lists, libraries, forms, and approval workflows.
  • Integrate Power Apps and SharePoint solutions with ServiceNow and other law enforcement systems using Power Platform connectors, APIs, and web services.
  • Ensure solutions meet DoD and federal compliance standards including FedRAMP, NIST 800-53, CJIS, and agency-specific IT security controls.
  • Collaborate with stakeholders, project managers, and end-users from law enforcement agencies to gather requirements and translate them into technical specifications.
  • Provide documentation, user training, and technical support for deployed solutions in classified and unclassified environments.

Qualifications
  • Demonstrated experience delivering enterprise solutions using Power Platform (Power Apps, Power Automate, Dataverse).
  • Strong knowledge of SharePoint Online/On-Premise, including permissions management, content types, and integration with Microsoft 365.
  • Microsoft certifications such as PL-400 (Power Platform Developer), PL-600 (Solution Architect), or Microsoft 365 Certified: Teams/SharePoint Associate.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply