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Telephony Engineer Jobs in Michigan (NOW HIRING)

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

Configures, tests and maintains telephony infrastructure solutions. * Maintains telecommunication ... Telecommunications Engineer Other duties * Active involvement in design discussions with OEMs ...

campus4tech

Senior Systems Engineer_ Lansing, MI

Lansing, MI · On-site

$106K - $145K/yr

This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support ...

Quantum Infotech

Network Engineer

Troy, MI

Network Engineer Location: Troy, MI REQUIRED SKILLS: * Service provider Core, Edge, Border, Access ... Networking, Telephony and VoIP terminology. * Knowledge of SIP/RTP/TLS/SRTP/ENUM/DNS. * Wireshark ...

Zoom Corporation

Applied AI Engineers

Lansing, MI

$271K/yr

... CRMs, telephony systems, and knowledge bases using Python and TypeScript. * Engineering voice ... experiences by tuning speech synthesis, turn-taking, and barge-in across providers to match ...

New

Arete Technologies, Inc.

Network Engineer

Lansing, MI · On-site

VoIP Telephony * Cisco Call ManagerCisco IPCC * Cisco Unity * Cisco Emergency Res-ponder Microsoft Active Directory (DHCP) * OnSSI Systems IP Video * Cisco Nexus Switches Additional Information All ...

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Telephony Engineer information

See Michigan salary details

$18.3K

$85.6K

$126.8K

How much do telephony engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for telephony engineer in Michigan is $85,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $107,600.00 per year, depending on experience, location, and employer.

What is a Telephony Engineer job?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a Telephony Engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in Michigan? For Telephony Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Telephony Engineer jobs in Michigan look for? The top searched job categories for Telephony Engineer jobs in Michigan are:
What are popular job titles related to Telephony Engineer jobs in MI? For Telephony Engineer jobs in MI, the most frequently searched job titles are:
Telephony Engineer jobs near you
CISCO IP Telephony Technician /VOIP Engineer

CISCO IP Telephony Technician /VOIP Engineer

Arete Technologies, Inc.

Lansing, MI • On-site

Contractor

Posted 20 days ago

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Short Description: Cisco IP Telephony (IPT) Technician with field experience to assist with Avaya to Cisco IPT migration project. The Day 2 support requirements of these migrations typically include Moves, Adds, Changes, and troubleshooting.

Complete Description: Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes a use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract.

TASKS: Technical support is required to assist with the following tasks:

Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients.

Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider.

A contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned.

Must have:

  • Experience with Training towards and/or Certification: CCNP Voice and CCNA Voice
  • Experience with Cisco Unified Communication Manager (CUCM)
  • Experience with Cisco Unified Attendant Console
  • Knowledge and experience with Cisco Unity Connection (CUC)
  • Responsibilities Cisco Unity Express (CUE)
  • Worked on Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax
  • Knowledge and experience with Avaya PBX
  • InformaCast Paging
  • Strong Communication skills, demonstrated ability to work under pressure
Qualifications

Local Candidates will be preferred first.

Additional Information

Best Regards,


Paramjot Singh

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