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Telephony Engineer Jobs in Michigan (NOW HIRING)

Speechify

Go-to-Market - Ann Arbor, MI, USA

Ann Arbor, MI · On-site

$150K - $200K/yr

Familiarity with telephony infrastructure, contact centers, or customer experience platforms * Prior experience in a forward deployment or solutions engineering capacity * Multilingual or experience ...

Speechify

Go-to-Market - Detroit, MI, USA

Detroit, MI · On-site

$150K - $200K/yr

Familiarity with telephony infrastructure, contact centers, or customer experience platforms * Prior experience in a forward deployment or solutions engineering capacity * Multilingual or experience ...

Motorola

Field Services Project Manager

Three Rivers, MI

$60K - $80K/yr

Our reputation is built on engineering excellence, innovation, and exceptional customer service ... Working understanding of general telephony and communication equipment * Clean background check and ...

Constellium

IT Support Analyst

Van Buren Township, MI · On-site

... telephony, etc.) Local application support, maintenance and user management Support of strategic ... We design, develop and engineer products and solutions in partnership with our customers. With ...

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Telephony Engineer information

See Michigan salary details

$18.3K

$85.6K

$126.8K

How much do telephony engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for telephony engineer in Michigan is $85,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $107,600.00 per year, depending on experience, location, and employer.

What is a Telephony Engineer job?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a Telephony Engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in Michigan? For Telephony Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Telephony Engineer jobs in Michigan look for? The top searched job categories for Telephony Engineer jobs in Michigan are:
What are popular job titles related to Telephony Engineer jobs in MI? For Telephony Engineer jobs in MI, the most frequently searched job titles are:
Telephony Engineer jobs near you
Service Assurance Technician- Michigan /Toledo OH Market

Service Assurance Technician- Michigan /Toledo OH Market

Omni Fiber LLC

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Service Assurance Technician

Toledo Ohio/Michigan Market

Omni Fiber provides a variety of perks and benefits:

Compensation

Competitive Pay
401(k) with Employer Matching Contribution up to 4%
Professional Development Reimbursement and Advancement Opportunities.
Time off

Company Paid Holidays (8 days)
Floating Holidays (3 days)
Paid Time Off (15 days)
Benefits

Medical, Dental, and Vision
Life Insurance and Short-Term Disability
HSA enrollment option with Employer Contribution
Monthly internet and cell phone allowances
Mileage reimbursement
Paid company training

About the position:

The Service Assurance Technician will be directly involved with engineering residential, business and MDU deployment. You will work closely with construction upon FDH launches to ensure a smooth launch. This position will be responsible for the locating of our fiber optic lines as needed.

What you will do:

Locate fiber optic lines throughout our entire plant.
Audit cabinets and NAP's for issues prior to market launches.
Assist with construction tickets, including:
Rodding Conduit
Locating fiber points and vaults
Performing minor restoration work as needed
Maintain operational readiness through tasks such as:
Equipment cleaning and packaging
Inventory organization and tracking
Survey and engineer enterprise business and MDU projects.
Perform quality checks on installation technicians.
Fantastic customer service skills and professional attitude
Assist with maintaining and updating facility records.
Physical ability to work in various environments such as attics, crawl spaces, and adverse weather.
Operate company vehicle/equipment safely and professionally.
Perform on-call rotation duties after regular business hours.
Ability to communicate technical information to non-technical people.

Your experience:

2 years of fiber optic experience, fusion splicing preferred.
Possess and maintain a valid state driver's license and acceptable driving record.
High school diploma
Ability to lift and move up to 80 lbs.
Weigh less than 285 lbs since this is required for ladder safety.
At times work in small, confined spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work.
Ability to identify wire and cable colors.
Must be able to manage multiple projects at one time and prioritize them.
Physical ability to work from a kneeling or standing position for long periods.
Ability to read prints and assist with redlines/construction drawings.

Your preferred qualifications:

Residential/business fiber installation experience
Outside plant fiber optic splicing and troubleshooting experience
Outside plant cable locating experience
Project Management is preferred but not required.
Able to use Microsoft suite of applications including word, excel, and power point.
Skilled in basic telephony and computer equipment
Familiar with PLP/Coyote cases and following best practices for installation.
Familiar with aerial drop/cable installation, mechanical terminations, and testing.
Moderate network troubleshooting skills
Experience with VoIP and customer alarm systems.
Fiber optic training certifications

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