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Telephony Engineer Jobs in Michigan (NOW HIRING)

Oakgov

Network Operations Manager - IT

Waterford, MI · Hybrid

$144K - $193K/yr

... Engineering, or related field. * Have had at least eight (8) years of full-time experience in ... Expert in telephony and Voice Over Internet Protocol including the optimization models for deciding ...

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Telephony Engineer information

See Michigan salary details

$18.3K

$85.6K

$126.8K

How much do telephony engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for telephony engineer in Michigan is $85,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $107,600.00 per year, depending on experience, location, and employer.

What is a Telephony Engineer job?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a Telephony Engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in Michigan? For Telephony Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Telephony Engineer jobs in Michigan look for? The top searched job categories for Telephony Engineer jobs in Michigan are:
What are popular job titles related to Telephony Engineer jobs in MI? For Telephony Engineer jobs in MI, the most frequently searched job titles are:
Telephony Engineer jobs near you
In person interview for a VOIP Technician (Cisco Unified Exp. must) in Lansing, Michigan

In person interview for a VOIP Technician (Cisco Unified Exp. must) in Lansing, Michigan

360 IT Professionals

Lansing, MI • On-site

Contractor

Posted 19 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Need a Cisco IP Telephony (IPT) Technician with field experience to assist with Avaya to Cisco IPT migration project. The Day 2 support requirements of these migrations typically includes Moves, Adds, Changes, and troubleshooting.

Qualifications

Skill                                                                                                 Required/Desired                   Amount in years
Training towards and/or certification: CCNP and CCNA                Required                                               5

Cisco Unified Communication Manager (CUCM)                           Required                                              5
Cisco Unified Attendant Console                                                    Desired                                                3
Cisco Unity Connection (CUC)                                                       Required                                              5
Cisco Unity Express (CUE)                                                             Desired                                                3
Standard Telephony Tech.  PRI, POTS, DID, FXS/FXO, Fax         Required                                              5

Knowledge and experience with Avaya PBX                                  Nice to have  
Strong Communication skills, 

demonstrated ability to work under pressure                                  Required                                               5

Additional Information

Thanks and Regards,

Karan Sharma

510-254-3300 ext. 150

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