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Mhs Genesis Jobs (NOW HIRING)

Zimmerman Associates, Inc.

Call Center Agent

Bethesda, MD · On-site

$21.50/hr

Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions ...

Zimmerman Associates

Call Center Agent

Bethesda, MD

$21.50/hr

Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions ...

AIMS LOCUM TENENS LLC

Nurse Practitioner

Quantico, VA

$55 - $60/hr

Use military EMRs (e.g., AHLTA, CHCS, MHS GENESIS) for documentation * Respond to and manage all assigned email and voicemail communications Clinical Duties * Conduct patient assessments, develop ...

Central Care Inc

Nurse Practitioner - BOMC

Trenton, NJ · On-site

$68/hr

Maintain accurate electronic documentation in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical ...

Zimmerman Associates Inc.

$23.56/hr

Receive and enter ROFR referrals in MHS-GENESIS from Military Contractor Support Centers (MCSC) portals for assigned specialties/product lines, adhering to all timelines and business rules * Verify ...

Central Care Inc

Family Nurse Practitioner

Trenton, NJ · On-site

$68/hr

Maintain accurate electronic documentation in MHS Genesis and ASIMS * Recognize and respond appropriately to emergency situations * Participate in quality improvement initiatives and medical ...

Cherokee Federal

Nurse Practitioner

Baltimore, MD · On-site

$120K - $126K/yr

Utilize the MHS Genesis Electronic Health record system to document medical histories, physical exams, and consultations, ensuring all patient information is accurately recorded and compliant with ...

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How much do mhs genesis jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for mhs genesis in the United States is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is an MHS Genesis job?

An MHS Genesis job typically involves working with the Department of Defense's electronic health record (EHR) system, MHS GENESIS. These roles may include IT specialists, healthcare administrators, trainers, or support staff responsible for implementing, maintaining, and troubleshooting the system. Positions may require experience with health informatics, system integration, or military healthcare workflows. Many roles also involve training medical personnel on using the platform effectively.

What are the key skills and qualifications needed to thrive in the Mhs Genesis position, and why are they important?

To succeed in an MHS GENESIS role, you need a solid understanding of electronic health record (EHR) systems, preferably with healthcare IT or clinical informatics experience, and familiarity with Department of Defense healthcare workflows. Proficiency in using MHS GENESIS software, along with certifications such as CompTIA A+, Certified Health Informatics Systems Professional (CHISP), or EHR-specific credentials, is highly valued. Strong problem-solving skills, attention to detail, and effective communication are important soft skills for supporting users and collaborating across clinical and IT teams. These competencies are essential to ensure smooth EHR adoption, optimize system functionality, and provide a seamless healthcare delivery experience for military personnel and their families.

What are the typical daily responsibilities for someone working with MHS GENESIS?

Individuals working with MHS GENESIS often support the implementation, training, troubleshooting, and ongoing optimization of the EHR system within military healthcare environments. Daily tasks may include assisting clinical staff with technical issues, customizing workflows, participating in user training, updating system configurations, and collaborating with IT teams to resolve software problems. You may also be involved in data quality assurance, compliance monitoring, and providing feedback to system developers based on user needs. This role is highly collaborative and often requires adapting to new updates or requirements as the healthcare environment evolves.

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Mhs Genesis jobs near you
Infographic showing various Mhs Genesis job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 12% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,300 per year, or $15.5 per hour.
Call Center Agent

Call Center Agent

Zimmerman Associates, Inc.

Bethesda, MD • On-site

$21.50/hr

Full-time

Posted 19 days ago

Job description

Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
  • PAY RATE: $21.50 HRLY PLUS $5.09 H&W

ROLE AND RESPONSIBILITY:
Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
This is an onsite employment opportunity. .
QUALIFICATIONS/SKILLS AND EXPERIENCES:
• High school diploma and at least six (6) months' experience in a customer service role in a healthcare environment or a related discipline is required.
• U.S Citizenship required as well as ability to obtain a Public Trust Clearance.
• Effective communication skills.
• Knowledge of medical terminology.
• Knowledge of Health Information Privacy (ethical and legal considerations)
• Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
• Ability to perform accurate data entry with strong attention to detail.
• Superior customer service, problem solving, collaboration and organizational skills.
• Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required.
ESSENTIAL TASKS:
1. Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.
2. Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.
3. Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.
4. Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.
5. Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.
6. Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.
7. Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.
8. Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.
9. Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.
10. Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.
11. Other duties as assigned.
ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.
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