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From Home Mhs Genesis Jobs (NOW HIRING)

Medical Support Assistant

Portsmouth, VA ยท On-site

$38K - $50K/yr

Maintain accurate and up-to-date patient schedules and logs utilizing MHS Genesis system tools ... Gather all pertinent information from patients who request to be connected to an afterhours ...

... MHS GENESIS, Microsoft Excel, and PowerPoint. * Completing special project and data requests from ... Home * Who We Are * What We Do * Information Technology Services * Healthcare Systems & Services

$34.57/hr

Receives and enters ROFR referrals in MHS-GENESIS from the MCSC's portal for assigned specialties/product lines. Adheres to the defined timelines for response established by MHS, IRMAC standard ...

Produces Directorate level briefs as needed utilizing MHS GENESIS, Microsoft Excel, and PowerPoint. * Completing special project and data requests from program leadership in a timely fashion with ...

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From Home Mhs Genesis information

How can I make 2000 a week working from home?

To earn $2000 weekly working from home in a role like From Home MHS Genesis, you typically need to secure high-paying healthcare or administrative positions that offer competitive hourly rates or salaries, often requiring relevant certifications or experience. Increasing income may involve taking on multiple shifts, working overtime, or advancing to senior roles with higher pay scales within the healthcare or telehealth sectors.

Can I log into MHS Genesis from home?

Yes, healthcare providers and authorized personnel can access MHS Genesis remotely from home using secure login credentials and a compliant device. Remote access typically requires VPN or secure portal access to ensure data security and confidentiality.

What is the difference between From Home Mhs Genesis vs From Home Mhs Genesis Support Specialist?

AspectFrom Home Mhs GenesisFrom Home Mhs Genesis Support Specialist
CredentialsHealthcare IT certification, VA system knowledgeSame as From Home Mhs Genesis, plus customer support experience
Work EnvironmentRemote, healthcare IT settingRemote, technical support for healthcare systems
Employer & IndustryVeterans Affairs, healthcare ITVeterans Affairs, healthcare IT support

From Home Mhs Genesis involves managing and implementing the MHS Genesis electronic health record system remotely, focusing on system administration and deployment. In contrast, From Home Mhs Genesis Support Specialist emphasizes providing technical support and troubleshooting assistance to users. Both roles require healthcare IT knowledge and VA system familiarity, but the Support Specialist is more customer-facing, offering direct user support.

Does Genesis offer remote positions?

From Home MHS Genesis positions are typically designed for remote work, especially for roles involving telehealth, administrative support, or IT. However, some positions may require on-site presence or specific certifications, so it is important to review individual job postings for remote work eligibility.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, sales managers, real estate brokers, and certain skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience, and may involve long hours or independent work environments.
More about From Home Mhs Genesis jobs
What cities are hiring for From Home Mhs Genesis jobs? Cities with the most From Home Mhs Genesis job openings:
What are the most commonly searched types of Mhs Genesis jobs? The most popular types of Mhs Genesis jobs are:
What states have the most From Home Mhs Genesis jobs? States with the most job openings for From Home Mhs Genesis jobs include:
Infographic showing various From Home Mhs Genesis job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Medical Support Assistant

Katmai

Portsmouth, VA โ€ข On-site

$38K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

SUMMARY
Perform the appointment process to include scheduling, rescheduling, and/or cancelling appointments as needed, including appointments for consult/referral specialty care in a Medical Treatment Facility (MTF), a civilian facility, via telephone or secure messaging.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Make clinical appointments and coordinate appointments with other direct care facilities as required. Appointments shall be made following MTF-provided appointing criteria and comply with Military Health System (MHS) access to care standards.
  • Maintain appointment schedules, including after hours and secure messaging services.
  • Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS). Register Patients not found in the computer system (newborns, etc.).
  • Maintain accurate and up-to-date patient schedules and logs utilizing MHS Genesis system tools.
  • Validate basic patient demographic information prior to booking appointment for patients and make required updates to ensure booking to proper Primary Care Manager (PCM).
  • Contact patients to schedule, reschedule, and/or cancel appointments. Promote consult/referral specialty medical care -within the MTF or to civilian facilities.
  • Assist in preparation of patient notices for appointment reminders, no shows, or reschedule/cancellations.
  • Ensure delinquent and non-count appointments shall be resolved daily by end-of-day processing.
  • Ensure the Patients' booking clerks are familiar with the appointing system process order of precedence for an appointment search for PCM booking.
  • Document patient refusals with appropriate standard refusal codes.
  • Answer calls within five seconds with the goal of a one call resolution to the Patient's needs. Continually work to reduce call abandonment rates.
  • Provide proper instructions to patients calling after hours.
  • Gather all pertinent information from patients who request to be connected to an afterhours, Provider On-Call, before making the connection.
  • Manage secure messaging inboxes for each MTF and schedule appointments utilizing MHS Genesis. Once appointments are made, return a secure message to the patient notifying him/her of the appointment date, time, and any other pertinent instructions.
  • Clear and Legible Report (CLR) PAT will track all MTF generated initial specialty care and urgent care referrals that were deferred to the network until closure.
  • Capture the CLR as soon as a claim is discovered or requested by the referring provider.
  • Check applicable claims database(s), when CLRs are undocumented in-patient records and manage assigned CLRs to closure.
  • Notify referring provider of patient referral cancellations.
  • Enter assigned referrals in CHCS as "Deferred Results Received," and notify the referring provider of all closed CLRs.
  • Process all assigned CLRs placed in the e-FAX, or designated network folder by MTFs.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
None.
Requirements
MINIMUM QUALIFICATIONS
  • High School Diploma or GED required.
  • At least six (6) months of experience in a customer service-related industry.
  • Must be proficient in writing and understanding English. Must be able to clearly speak English and be understood by patients and clinic staff.
  • Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS Genesis, appointment booking, and policy training in a trainer-to-trainer format.
  • Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointing and referral process.
  • Possess or complete MHS Genesis training.
  • Possess or complete training on the MHS Genesis function and the MHS Genesis appointing function.
  • Possess or complete training on the secure messaging platform and be capable of managing inbox volume.
  • Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).
  • Must obtain and maintain any necessary security access and/or background checks (U.S. citizenship required).

DESIRED QUALIFICATIONS & SKILLS
  • Training and experience in medical office scheduling preferred.
  • General medical ethics, telephone etiquette, and written, verbal, and electronic communication skills, along with excellent interpersonal abilities.
  • Excellent customer service skills.
  • Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
  • Able to define problems and obtain solutions.

WORK SCHEDULE
Full-time. May be required to work additional hours as needed to complete assignment or project.
TRAVEL
None.
DRIVING REQUIREMENT
None.
WORK ENVIRONMENT
Work is primarily performed in a professional office setting, including the normal office equipment (e.g., computer, fax machines, copier) and with a wide variety of people in differing functions, personalities, and abilities.
PHYSICAL DEMANDS
Frequent sitting, standing, walking, or to be or remain in a position or state of inactivity. Occasional lifting of up to 30 lbs. It is Katmai's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Benefits
Compensation & Benefits:
  • Pay: $17.20/hr.
  • H&W: $4.93
  • Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Vacation & Paid Personal Time, 11 Paid Federal Holidays, and Leave of Absence.

Compliance:
To be considered for this position, all applicants must apply on the company website, https://apply.workable.com/katmai/
We are a VEVRAA Federal Contractor.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law.
Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).