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Metro Call Center Jobs (NOW HIRING)

TeleSolv Consulting

Call Center Representative

$16.50 - $20.50/hr

Call Center Representative TeleSolv Consulting has immediate opportunities to work with the Federal ... Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX. Key ...

Gesher Human Services

Call Center Specialist

Detroit, MI · On-site

$35K - $45K/yr

Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL The Call Center Specialist provides ...

Skill Demand

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Inbound Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

Portland Metro Area Hybrid Position: Monday & Friday Remote, Tuesday-Thursday Downtown Portland ... This is more than a traditional call center role. Team members are trusted to manage complex ...

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Conduent, Inc.

Benefits Call Center Representative

NC · Remote

$17/hr

Benefits Call Center Representative Remote Pay: $17/hour, which may be below your state's minimum ... Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff ...

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Metro Call Center information

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How much do metro call center jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for metro call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Metro Call Center job?

A Metro Call Center job involves assisting customers with inquiries, issues, and services related to metro transit systems. Agents handle phone calls, provide route and fare information, resolve complaints, and assist with lost items or technical issues. Strong communication skills and knowledge of transit policies are essential. This role requires patience, problem-solving, and the ability to handle a high volume of calls efficiently.

What are the typical responsibilities of a Metro Call Center representative on a daily basis?

Metro Call Center representatives are primarily responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to metropolitan services such as public transit or utilities. On a typical day, you may assist callers with information requests, process service complaints, log incidents in system databases, and escalate complex issues to specialized departments. Representatives often work as part of a team, collaborate with supervisors and other departments, and follow established protocols to ensure consistent service quality. The role requires balancing efficiency with thoroughness to support a high volume of diverse customers throughout the workday.

What are the key skills and qualifications needed to thrive in the Metro Call Center position, and why are they important?

To thrive as a Metro Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and ticketing systems is often required. Strong soft skills like patience, adaptability, and empathy help professionals handle high call volumes and diverse customer needs. These abilities are essential for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a fast-paced metropolitan environment.

More about Metro Call Center jobs
What cities are hiring for Metro Call Center jobs? Cities with the most Metro Call Center job openings:
What states have the most Metro Call Center jobs? States with the most job openings for Metro Call Center jobs include:
What job categories do people searching Metro Call Center jobs look for? The top searched job categories for Metro Call Center jobs are:
Metro Call Center jobs near you
Infographic showing various Metro Call Center job openings in the United States as of June 2026, with employment types broken down into 43% Full Time, 7% Part Time, and 50% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Customer Service Representative

Call Center Customer Service Representative

firstPRO 360

Atlanta, GA • On-site

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Growing and highly stable company has an immediate need for a Customer Service/Call Center Representative to work as a first responder with external customers. In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.

*Must live in the metro Atlanta area and be able to commute to the office five days a week, working either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EST.*

Requirements:

  • 2+ years' experience working in a high volume call center environment.
  • MUST have excellent speaking skills, professional demeanor, and a positive attitude.
  • Can fully clear a 10-panel drug screen and criminal background check.
  • Good job stability required; no job hoppers.
  • Very patient and empathetic in external customer communication.

Company Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.
Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.