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Metro Call Center Jobs (NOW HIRING)

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

Gateway Communications

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Call Center Representative

Vancouver, WA · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

ActioNet

Call Center Manager

Washington, DC

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

Bath Planet

Call Center Representative

Holbrook, NY

$16.25 - $20.25/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location ... Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

ActioNet

Call Center Manager

Washington, DC

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

ActioNet, Inc.

Call Center Manager

Washington, DC · On-site

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

ActioNet, Inc.

Call Center Manager

Washington, DC

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

ActioNet, Inc.

Call Center Manager

Washington, DC · On-site

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

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All JobsMetro Call Center Jobs

Metro Call Center information

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How much do metro call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for metro call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Metro Call Center job?

A Metro Call Center job involves assisting customers with inquiries, issues, and services related to metro transit systems. Agents handle phone calls, provide route and fare information, resolve complaints, and assist with lost items or technical issues. Strong communication skills and knowledge of transit policies are essential. This role requires patience, problem-solving, and the ability to handle a high volume of calls efficiently.

What are the typical responsibilities of a Metro Call Center representative on a daily basis?

Metro Call Center representatives are primarily responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to metropolitan services such as public transit or utilities. On a typical day, you may assist callers with information requests, process service complaints, log incidents in system databases, and escalate complex issues to specialized departments. Representatives often work as part of a team, collaborate with supervisors and other departments, and follow established protocols to ensure consistent service quality. The role requires balancing efficiency with thoroughness to support a high volume of diverse customers throughout the workday.

What are the key skills and qualifications needed to thrive in the Metro Call Center position, and why are they important?

To thrive as a Metro Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and ticketing systems is often required. Strong soft skills like patience, adaptability, and empathy help professionals handle high call volumes and diverse customer needs. These abilities are essential for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a fast-paced metropolitan environment.

More about Metro Call Center jobs
What cities are hiring for Metro Call Center jobs? Cities with the most Metro Call Center job openings:
What states have the most Metro Call Center jobs? States with the most job openings for Metro Call Center jobs include:
What job categories do people searching Metro Call Center jobs look for? The top searched job categories for Metro Call Center jobs are:
Metro Call Center jobs near you
Infographic showing various Metro Call Center job openings in the United States as of May 2026, with employment types broken down into 16% Full Time, 68% Part Time, and 16% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Gateway Communications

Portland, OR • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

THIS IS NOT A REMOTE POSITION. WE DO NOT WORK FROM HOME.

Call Center Representative (Fundraising for Charities) $18 - $20!!!!!!!

HIRING NOW - Love what you do and the team you do it with!

NE Portland - Gateway Communications

Compensation

$18 to $20 Hourly

Benefits Offered

401K, Dental, Medical, Vision

Employment Type

Help neighbors in need locally, nationally and around the world during this unprecedented moment in history.

Imagine having a job where you get to help the homeless, feed hungry families, save animals and help children get vital medical services—all without leaving your desk. At Gateway Communications, we use the telephone to personally connect and have conversations with donors of various charitable organizations across the United States. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds. We are a small, growing team and family business that needs you!

You will make a difference.......

POSITION HIGHLIGHTS

  • No ‘Cold Calling'—we only reach out to people who have donated financially prior.
  • Pay is per-hour, not performance or commission-based.
  • We have a high-level of team spirit and a positive, drama-free workplace. Truly enjoy the people you work with and see!
  • We do not work any major holidays.
  • Work for a company that celebrates birthdays, anniversaries and the good work you do!
  • Scripting is flexible—we want you to infuse your style and personality into your conversations. Be yourself!
  • We have an excellent training program that meets a variety of different learning styles.
  • LOVE WHAT YOU DO. LEAVE WORK KNOWING YOU MADE A REAL DIFFERENCE FOR NEIGHBORS IN NEED.
  • THIS IS NOT A REMOTE JOB!

COMPENSATION:

FULL TIME = $18 to $20 Hourly

SCHEDULING & HOURS:

Full-Time (40hrs) is available as well.

  • FULL TIME = Tuesday - Saturday 11 am - 7:30 pm

A GOOD CANDIDATE FOR THIS POSITION HAS...

  • A positive attitude :D
  • Good communication skills.
  • Basic computer experience.
  • Passion for helping those in need.
  • Past customer service, sales, or general call center experience (preferred, but not required.)
  • A desire for non-seasonal, permanent employment with a growing company.
  • The ability to work well with our coaching staff to help you develop in the job.
  • The ability to work a consistent schedule and to be a reliable team-member.

What our Team Members have to say:

“I love working for Gateway! Great management team and co-workers. I get to help raise funds for homeless people, animals and food banks. It feels great to make a difference.” – Kim

“I have worked for Gateway Communications going on FIVE years. I worked in numerous call centers in the past for about SEVENTEEN years. Gateway Communications is simply the best call center I worked in by far.” – Mark

“Gateway is one of the most ethical companies I’ve encountered in a long time. Gateway cares deeply about their employees and the charitable organizations they raise funds for.” – Dennis

“Every day I love the company I work for, the people I work with, and the work I am blessed to do as a career. Not many people can say that about their job or their life. I am so grateful to be part of the Gateway family!” – Lynn

TO APPLY, PLEASE RESPOND TO THIS POSTING WITH YOUR RESUME. Amanda will reach out to you to talk more about this position. Thank you for your interest and have a beautiful day!

PLEASE ANSWER SCREENING QUESTIONS. Applicants who complete all four screening questions are appreciated.

Company Description

About Gateway Communications:
Gateway Communications, Inc. has been in business for over 30 years. We are a stable, growing company and our new call center expansion directly reflects this. We help our neighbors in need and their furry friends here in the Portland OR metro, across the nation, and around the world. Our team has a heart for making a positive impact in communities. We are located in North East Portland near the Airport. For more information, you can visit our website at www.GatewayCI-fundraising.com.