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Metro Call Center Jobs in Georgia (NOW HIRING)

EchoStar

Call Center Sales Rep - Remote

Savannah, GA

$16/hr

Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah. Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced ...

EchoStar

Call Center Sales Rep - Remote

Savannah, GA · On-site

$16/hr

Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah. Job Duties and Responsibilities What You'll Do: * Field inbound customer contacts within the competitive, fast-paced ...

ProCo

Senior Patient Intake Specialist

Marietta, GA · On-site

$16 - $21.50/hr

... metro Atlanta. Our patient population is primarily personal injury: individuals managing auto ... inbound call center, patient intake, or appointment-setting role. * Demonstrated track record ...

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Metro Call Center information

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How much do metro call center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for metro call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is a Metro Call Center?

A Metro Call Center job involves assisting customers with inquiries, issues, and services related to metro transit systems. Agents handle phone calls, provide route and fare information, resolve complaints, and assist with lost items or technical issues. Strong communication skills and knowledge of transit policies are essential. This role requires patience, problem-solving, and the ability to handle a high volume of calls efficiently.

What are the key skills and qualifications needed to thrive in the Metro Call Center position, and why are they important?

To thrive as a Metro Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and ticketing systems is often required. Strong soft skills like patience, adaptability, and empathy help professionals handle high call volumes and diverse customer needs. These abilities are essential for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a fast-paced metropolitan environment.

What are the typical responsibilities of a Metro Call Center representative on a daily basis?

Metro Call Center representatives are primarily responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to metropolitan services such as public transit or utilities. On a typical day, you may assist callers with information requests, process service complaints, log incidents in system databases, and escalate complex issues to specialized departments. Representatives often work as part of a team, collaborate with supervisors and other departments, and follow established protocols to ensure consistent service quality. The role requires balancing efficiency with thoroughness to support a high volume of diverse customers throughout the workday.

What are popular job titles related to Metro Call Center jobs in Georgia?

For Metro Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Metro Call Center jobs in Georgia look for?

The top searched job categories for Metro Call Center jobs in Georgia are:

Metro Call Center jobs near you
Infographic showing various Metro Call Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Customer Service Representative

firstPRO 360

Atlanta, GA • On-site

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Growing and highly stable company has an immediate need for a Customer Service/Call Center Representative to work as a first responder with external customers. In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.

*Must live in the metro Atlanta area and be able to commute to the office five days a week, working either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EST.*

Requirements:

  • 2+ years' experience working in a high volume call center environment.
  • MUST have excellent speaking skills, professional demeanor, and a positive attitude.
  • Can fully clear a 10-panel drug screen and criminal background check.
  • Good job stability required; no job hoppers.
  • Very patient and empathetic in external customer communication.

Company Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.