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Metro Call Center Jobs (NOW HIRING)

Call Center Agent

Chelmsford, MA ยท On-site

$20/hr

Call Center Agents at Metro Medical provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible ...

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location ... Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the ...

Call Center Representative

Holbrook, NY ยท On-site

$16.25 - $20.25/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location ... Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the ...

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Call Center Representative

Gresham, OR ยท On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

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Call Center Representative

Vancouver, WA ยท On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

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Call Center Representative

Gresham, OR ยท On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

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Showing results 1-20

Metro Call Center information

See salary details

$10

$17

$25

How much do metro call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for metro call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Metro Call Center job?

A Metro Call Center job involves assisting customers with inquiries, issues, and services related to metro transit systems. Agents handle phone calls, provide route and fare information, resolve complaints, and assist with lost items or technical issues. Strong communication skills and knowledge of transit policies are essential. This role requires patience, problem-solving, and the ability to handle a high volume of calls efficiently.

What are the typical responsibilities of a Metro Call Center representative on a daily basis?

Metro Call Center representatives are primarily responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to metropolitan services such as public transit or utilities. On a typical day, you may assist callers with information requests, process service complaints, log incidents in system databases, and escalate complex issues to specialized departments. Representatives often work as part of a team, collaborate with supervisors and other departments, and follow established protocols to ensure consistent service quality. The role requires balancing efficiency with thoroughness to support a high volume of diverse customers throughout the workday.

What are the key skills and qualifications needed to thrive in the Metro Call Center position, and why are they important?

To thrive as a Metro Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and ticketing systems is often required. Strong soft skills like patience, adaptability, and empathy help professionals handle high call volumes and diverse customer needs. These abilities are essential for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a fast-paced metropolitan environment.

More about Metro Call Center jobs
What cities are hiring for Metro Call Center jobs? Cities with the most Metro Call Center job openings:
What states have the most Metro Call Center jobs? States with the most job openings for Metro Call Center jobs include:
Infographic showing various Metro Call Center job openings in the United States as of May 2026, with employment types broken down into 16% Full Time, 68% Part Time, and 16% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Metro Medical

Chelmsford, MA โ€ข On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Immediately hiring Full Time Call Center Agents at Metro Medical!

Call Center Agents at Metro Medical provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $20 / Hour

Shifts Offered:

  • Full Time - 40 hours per week, 10 hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Metro Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity โ€“ Apply Today!


Job Posted by ApplicantPro