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Metro Call Center Jobs (NOW HIRING)

Go Metro

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Expected to interact with other agencies call center regarding entry of pertinent customer and ... Collaborate and exchange information with other Metro departments and partner agency personnel ...

Go Metro

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Expected to interact with other agencies call center regarding entry of pertinent customer and ... Collaborate and exchange information with other Metro departments and partner agency personnel ...

Go METRO

EZConnect Regional Call Center Agent

Cincinnati, OH · On-site

$14.50 - $19/hr

Expected to interact with other agencies call center regarding entry of pertinent customer and ... Collaborate and exchange information with other Metro departments and partner agency personnel ...

ActioNet

Call Center Manager

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

ActioNet

Call Center Manager

Washington, DC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... We help our neighbors in need and their furry friends here in the Portland OR metro, across the ...

Bath Planet

Call Center Representative

Holbrook, NY · On-site

$20/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location ... Hauppauge, NY(In-Office) Bath Planet of Metro New York is one of the fastest growing brands in the ...

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How much do metro call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for metro call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Metro Call Center?

A Metro Call Center job involves assisting customers with inquiries, issues, and services related to metro transit systems. Agents handle phone calls, provide route and fare information, resolve complaints, and assist with lost items or technical issues. Strong communication skills and knowledge of transit policies are essential. This role requires patience, problem-solving, and the ability to handle a high volume of calls efficiently.

What are the typical responsibilities of a Metro Call Center representative on a daily basis?

Metro Call Center representatives are primarily responsible for answering incoming calls, addressing customer inquiries, and resolving issues related to metropolitan services such as public transit or utilities. On a typical day, you may assist callers with information requests, process service complaints, log incidents in system databases, and escalate complex issues to specialized departments. Representatives often work as part of a team, collaborate with supervisors and other departments, and follow established protocols to ensure consistent service quality. The role requires balancing efficiency with thoroughness to support a high volume of diverse customers throughout the workday.

What are the key skills and qualifications needed to thrive in the Metro Call Center position, and why are they important?

To thrive as a Metro Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and ticketing systems is often required. Strong soft skills like patience, adaptability, and empathy help professionals handle high call volumes and diverse customer needs. These abilities are essential for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a fast-paced metropolitan environment.

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What cities are hiring for Metro Call Center jobs?

Cities with the most Metro Call Center job openings:

What states have the most Metro Call Center jobs?

States with the most job openings for Metro Call Center jobs include:

What job categories do people searching Metro Call Center jobs look for?

The top searched job categories for Metro Call Center jobs are:

Metro Call Center jobs near you
Infographic showing various Metro Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Full Time Call Center Representative

Metro Medical

Chelmsford, MA • On-site

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Full Time Call Center Representative

At Metro Medical, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-to-day will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.

We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!

Compensation: $20/hour.

Full-time employees are eligible for a robust benefits package including:

  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance Policy
  • Legal Assistance

Shifts Offered:

  • Full Time - 40 hours per week, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Meto Medical is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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