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Metaswitch Jobs (NOW HIRING)

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help desk experience What we'll bring to the table: * Work-life balance * Vibrant company culture and ...

Ritter Communications

Network Ops Center Mgr

Jonesboro, AR · On-site

$72K - $97K/yr

Operational knowledge and awareness of data, voice, and transport network technologies such as Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; * High level proficiency in commonly used software ...

Lightpath

Managed Services Engineer

Bethpage, NY · On-site

$90K - $110K/yr

... Metaswitch and Intermedia UC platforms. • Client Engagement. • Lead cross discipline and cross-functional discussions to gather to understand client requirements and provide technical insights ...

EPB

Sr Fiber Systems Support Technician

Chattanooga, TN · On-site

Certification(s) & Other Requirements -Will be required to pass the 12-14 week onboarding training class, acquire an ESA alarm license, pass the Network+ certification test, complete the Metaswitch ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

Ritter Communications

Network Ops Center Mgr

Jonesboro, AR · On-site

$72K - $97K/yr

Operational knowledge and awareness of data, voice, and transport network technologies such as Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; * High level proficiency in commonly used software ...

Ritter Communications

NOC Security Engineer

Jonesboro, AR · On-site

$89K - $122K/yr

Operational knowledge and awareness of data, voice, and transport network product and technologies including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; * High level proficiency of common ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or comparable SBC/softswitch platforms. * Experience securing SIP trunks, carrier interconnects ...

Ritter Communications

NOC Security Engineer

Little Rock, AR

$85K - $117K/yr

Operational knowledge and awareness of data, voice, and transport network product and technologies including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; * High level proficiency of common ...

Ritter Communications

NOC Security Engineer

Little Rock, AR · On-site

$85K - $117K/yr

Operational knowledge and awareness of data, voice, and transport network product and technologies including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; * High level proficiency of common ...

Ooma

Strategic Sales Director, 2600Hz

$220K - $250K/yr

Deep understanding of telecommunications, including experience with UCC solutions and exposure to CCaaS and/or CPaaS; familiarity with platforms such as Cisco BroadSoft, NetSapiens, or Metaswitch ...

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How much do metaswitch jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for metaswitch in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What are the typical projects or responsibilities for someone working in a Metaswitch Engineer position?

As a Metaswitch Engineer, you’ll typically work on deploying, configuring, and maintaining Metaswitch carrier-grade communications platforms for service providers. Your daily responsibilities may involve troubleshooting network issues, performing software upgrades, and providing technical support to clients or internal teams. You will often collaborate closely with network architects, project managers, and customer support teams to ensure seamless integration and high-quality service delivery. Expect opportunities to participate in projects such as VoIP migration, implementing new network features, or optimizing system performance, all of which offer valuable hands-on experience and potential career advancement.

What are the key skills and qualifications needed to thrive in the Metaswitch position, and why are they important?

To thrive in a Metaswitch Engineer role, you need a solid background in computer science, telecommunications, and network protocols, often supported by a degree in these fields. Hands-on experience with Metaswitch software platforms, VoIP systems, SIP, and relevant certifications like CCNA or those from Metaswitch are highly valuable. Strong analytical thinking, troubleshooting abilities, and effective communication make individuals stand out in this position. These competencies are critical for ensuring reliable network performance, efficient problem resolution, and seamless service for clients.

What is a Metaswitch job?

A Metaswitch job typically involves working with Metaswitch Networks' telecommunications technology, which powers VoIP, cloud communications, and networking solutions. Roles may range from software engineering and technical support to network engineering and sales. Employees often work on developing and maintaining networking software, supporting telecom clients, and implementing cloud communications solutions. Key skills include knowledge of networking protocols, software development, and troubleshooting VoIP or IMS systems.

More about Metaswitch jobs
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Metaswitch jobs? States with the most job openings for Metaswitch jobs include:
What job categories do people searching Metaswitch jobs look for? The top searched job categories for Metaswitch jobs are:
Metaswitch jobs near you
Infographic showing various Metaswitch job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Nights. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $37,550 per year, or $18.1 per hour.
Network Technician I

Network Technician I

Grid4 Communications

Troy, MI • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Network Technician I Technical Operations - Troy, MI | Full-Time
Job Description: Are you a motivated, detail-oriented tech professional looking to launch or grow your career in voice and data networking? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and build your skills alongside an experienced team. We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate has a foundational understanding of networking concepts, a willingness to learn, and a customer-first mindset. You'll work closely with our NOC and Field Services teams to ensure our customers stay connected and receive a best-in-class experience.
Responsibilities:
  • Configure and deploy equipment necessary to establish phone and data connections to customer premises equipment, interfacing with or replacing existing customer equipment as necessary
  • Troubleshoot IP-based telephony equipment and basic network connectivity issues under the guidance of senior technicians
  • Test cabling and other equipment in coordination with Field Services Technicians
  • Assist in monitoring core network elements and escalate issues to L2/L3 support as appropriate
  • Take repair calls and provide clear, timely status updates to customers
  • Maintain detailed ticket documentation including notes on steps taken, test results, and resolution
  • Provide 24x7 on-call support on a rotating basis, including the ability to work a flexible schedule for planned and unplanned issues
  • Participate in cross-training opportunities to expand technical knowledge across voice and data platforms
  • Follow established processes and procedures and make recommendations for improvement where identified
    Qualifications, Skills, and Knowledge:
  • Associate's degree in a related field, or equivalent hands-on experience
  • 1+ years of experience in IT support, networking, telephony, or a related technical role
  • Customer-first attitude with the ability to communicate clearly and professionally, especially in high-stress situations
  • Foundational understanding of LAN/WAN, TCP/IP, and VoIP concepts
  • Familiarity with basic hardware configuration (routers, switches, phones)
  • Strong analytical and problem-solving skills
  • Ability to multitask, prioritize, and manage a ticket queue effectively
  • Get-it-done mentality with a desire to learn and grow
    Preferred:
  • CCNA, CCENT, or other Cisco certifications
  • Adtran router/switch experience or certification
  • Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms
  • Previous NOC or help desk experience
    What we'll bring to the table:
  • Work-life balance
  • Vibrant company culture and fun work environment - our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact - your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits - medical, dental, and vision
  • Days allocated for rest and relaxation - including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future - 401(k) with a generous company match
  • Business casual dress code
    Here's what a couple of team members have to say about Grid4:
    "I enjoy the people and the work-life balance" - New hire for HR
    "I like the open and friendly work environment, there is always an employee willing to help" - New hire for Project Management
    Compensation: $40,000.00 - $55,000.00
    Minimum Experience: Entry-level

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