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Manager Metaswitch Jobs (NOW HIRING)

Access One Inc.

Client Care Representative

Chicago, IL

$20 - $23/hr

... managed IT and cloud-based services. Access One's services give businesses back their time and ... Conduct VOIP changes in Metaswitch (Network Switch) * Provide trouble ticket status upon request of ...

IntraEdge

Senior Backend Java Developer - Telecom

Phoenix, AZ · On-site

$114K - $148K/yr

Build and support integrations between billing, customer management, provisioning, and network ... Familiarity with Telecom related phone switch platforms like Momemtum or Metaswitch * Familiarity ...

IntraEdge

Senior Backend Java Developer - Telecom

Phoenix, AZ · On-site

$114K - $148K/yr

Build and support integrations between billing, customer management, provisioning, and network ... Familiarity with Telecom related phone switch platforms like Momemtum or Metaswitch * Familiarity ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

DSL You'll also be responsible for reporting any network issues to management within the timeline ... Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

DSL You'll also be responsible for reporting any network issues to management within the timeline ... Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills

Lightpath

Managed Services Engineer

Bethpage, NY · On-site

$90K - $110K/yr

... Metaswitch and Intermedia UC platforms. • Client Engagement. • Lead cross discipline and cross-functional discussions to gather to understand client requirements and provide technical insights ...

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Strong experience managing and supporting Session Border Controllers (SBCs) . * Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding of SIP, RTP, and ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Grid4 Communications

Network Technician I

Troy, MI

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Ritter Communications

NOC Security Engineer

Little Rock, AR · On-site

$85K - $117K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

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Manager Metaswitch information

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$24.5K

$59.5K

$116K

How much do manager metaswitch jobs pay per year?

As of Jul 28, 2026, the average yearly pay for manager metaswitch in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Metaswitch vs Network Operations Manager?

AspectManager MetaswitchNetwork Operations Manager
CertificationsMetaswitch certifications, networking, VoIPNetwork certifications, Cisco, CompTIA
Work EnvironmentTelecommunications, network service providersTelecom, ISPs, enterprise networks
Industry UsageTelecom equipment companies, service providersTelecom, IT, network management
Primary FocusManaging Metaswitch platforms and servicesOverseeing network operations and infrastructure

The Manager Metaswitch primarily focuses on managing Metaswitch platforms and services within telecom environments, while the Network Operations Manager oversees overall network infrastructure and operations. Both roles require networking certifications and are common in telecom and IT industries, but their specific responsibilities differ based on platform management versus network oversight.

What cities are hiring for Manager Metaswitch jobs? Cities with the most Manager Metaswitch job openings:
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Manager Metaswitch jobs? States with the most job openings for Manager Metaswitch jobs include:
What job categories do people searching Manager Metaswitch jobs look for? The top searched job categories for Manager Metaswitch jobs are:
Manager Metaswitch jobs near you
Infographic showing various Manager Metaswitch job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Client Care Representative

Client Care Representative

Access One Inc.

Chicago, IL

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Client Care Representative
Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve in tandem with their business. Our custom-tailored solutions can be delivered modularly or as a complete, end-to-end service, providing an unrivaled level of accountability for our clients’ communications, managed IT and cloud-based services. Access One’s services give businesses back their time and increase their productivity. Our clients’ success is our success.
What You Will Do This position is responsible for providing phone-based customer support to Access One’s existing customer base. Client Care Representatives will assist customers with account inquiries, facilitate move, add, and change orders, and open trouble tickets. In addition, Client Care Representatives are responsible for Tier I troubleshooting for VOIP services, VoIP changes, online chats, inbound email communications, and Lucent and Metaswitch updates. Responsibilities Include
  • Answer telephone inquiries, online chats and emails from customers in a timely and professional manner
  • Provide quality service to Access One customers by responding to customer needs and inquiries, and initiating the resolution of problems in specific areas. May partner with other department staff to resolve issues
  • Perform data entry into the appropriate systems to document customer complaints and steps taken to address issues
  • Correspond with customers and other company departments to obtain facts regarding customer inquiries/complaints
  • Help to create customer loyalty by providing courteous, efficient, and effective service to all Access One customers and continuously look for opportunities to improve our overall customer service
  • Tier I troubleshooting for VOIP services
  • Conduct VOIP changes in Metaswitch (Network Switch)
  • Provide trouble ticket status upon request of the customer
  • Ensure follow-up with customers on all requests and concerns
Who You Are
  • Bachelor's degree preferred
  • Customer Service, Call Center, and/or Telecom experience is highly desirable
  • Ability to manage difficult or emotional customer situations, respond promptly to customer needs and solicit customer feedback to improve service
  • Ability to learn quickly and adapt to changing environments
  • Excellent communication skills are required. Reps must be able to write and speak clearly and informatively. Must be able to listen and get clarification when needed, and respond well to questions
  • A commitment to teamwork is necessary, as is the ability to balance team and individual responsibilities. Contribute to building a positive team, build morale and commitment to goals and objectives
  • Ability to prioritize, use time efficiently and manage competing demands while still meeting deadlines
  • Demonstrate accuracy, thoroughness and attention to detail. Look for ways to improve and promote quality
  • Proficiency in the Microsoft Suite
  • Scheduling flexibility to cover shifts while peers are utilizing PTO
Salary amp; Benefits
  • Salary Range: $20.00 - $23.00/hour DOE
  • Comprehensive benefits: health, dental, vision
  • Matching 401k, PTO
Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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