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Manager Metaswitch Jobs (NOW HIRING)

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Strong experience managing and supporting Session Border Controllers (SBCs) . * Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding of SIP, RTP, and ...

Grid4 Communications

Network Technician I

Troy, MI

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

EPB

Sr Fiber Systems Support Technician

Chattanooga, TN · On-site

This includes holiday coverage for the entire year. -Provide project management of technical staff ... the Metaswitch Overview class, and complete the Splunk Fundamentals class. -Ability to learn and ...

FirstLight

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Apply Early

FirstLight

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Apply Early

FirstLight

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Apply Early

Ritter Communications

NOC Security Engineer

Jonesboro, AR · On-site

$89K - $122K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Apply Early

FirstLight

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR ... Experience with carrier voice platforms such as Cisco, Metaswitch, Genband/Ribbon, NetSapiens, or ...

Apply Early

Ritter Communications

NOC Security Engineer

Little Rock, AR · On-site

$85K - $117K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

Ooma

Strategic Sales Director, 2600Hz

$220K - $250K/yr

Our solutions help small business owners stay connected with their customers and manage their ... or Metaswitch strongly preferred * Strong strategic thinking and ability to turn insights into ...

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All JobsManager Metaswitch Jobs

Manager Metaswitch information

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$24.5K

$59.5K

$116K

How much do manager metaswitch jobs pay per year?

As of Jul 5, 2026, the average yearly pay for manager metaswitch in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Metaswitch vs Network Operations Manager?

AspectManager MetaswitchNetwork Operations Manager
CertificationsMetaswitch certifications, networking, VoIPNetwork certifications, Cisco, CompTIA
Work EnvironmentTelecommunications, network service providersTelecom, ISPs, enterprise networks
Industry UsageTelecom equipment companies, service providersTelecom, IT, network management
Primary FocusManaging Metaswitch platforms and servicesOverseeing network operations and infrastructure

The Manager Metaswitch primarily focuses on managing Metaswitch platforms and services within telecom environments, while the Network Operations Manager oversees overall network infrastructure and operations. Both roles require networking certifications and are common in telecom and IT industries, but their specific responsibilities differ based on platform management versus network oversight.

What cities are hiring for Manager Metaswitch jobs? Cities with the most Manager Metaswitch job openings:
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Manager Metaswitch jobs? States with the most job openings for Manager Metaswitch jobs include:
What job categories do people searching Manager Metaswitch jobs look for? The top searched job categories for Manager Metaswitch jobs are:
Manager Metaswitch jobs near you
Infographic showing various Manager Metaswitch job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 89% Part Time, 8% Contract, and 1% Nights. Highlights an 10% Hybrid, and 90% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Senior Voice Engineer

Senior Voice Engineer

Vantage Point

Mitchell, SD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Senior Voice Engineer
As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.
Responsibilities
  • Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
  • Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
  • Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
  • Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
  • Collaborate with network and operations teams to identify root causes and implement long-term solutions.
  • Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
  • Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
  • Provide escalation support for critical voice incidents.
  • Work with vendors and carriers to troubleshoot issues.
  • Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
  • Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
  • Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
  • Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
  • Assist with project coordination and execution to ensure successful and timely delivery of voice services.
  • Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications
  • 5+ years of hands-on experience in VoIP engineering and troubleshooting.
  • Strong experience managing and supporting Session Border Controllers (SBCs).
  • Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
  • Deep understanding of SIP, RTP, and Telcom protocols.
  • Proven ability to analyze SIP traces and debug complex call flows.
  • Experience with hosted PBX and softswitch environments.
  • Class 5 switch translation experience is a plus.
  • Strong analytical and problem-solving skills with a focus on root cause analysis.
  • Excellent communication skills and ability to work cross-functionally.
  • Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration-along with a healthy dose of camaraderie and fun.
Equal Employment Statement
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

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