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Manager Metaswitch Jobs (NOW HIRING)

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

DSL You'll also be responsible for reporting any network issues to management within the timeline ... Experience in Metaswitch or CSX is a plus * Telecommunications experience is a plus Skills

EPB

Network Operations Engineer I

Chattanooga, TN · On-site

This includes holiday coverage for the entire year. -Provide project management of technical staff ... Metaswitch Overview class, and complete the Splunk Fundamentals class. -Ability to work day and ...

EPB

Network Operations Engineer I

Chattanooga, TN · On-site

This includes holiday coverage for the entire year. -Provide project management of technical staff ... Metaswitch Overview class, and complete the Splunk Fundamentals class. -Ability to work day and ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Strong experience managing and supporting Session Border Controllers (SBCs) . * Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding of SIP, RTP, and ...

Grid4 Communications

Network Technician I

Troy, MI

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Ritter Communications

NOC Security Engineer

Jonesboro, AR · On-site

$89K - $122K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

Ritter Communications

NOC Security Engineer

Little Rock, AR · On-site

$85K - $117K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

Ritter Communications

NOC Security Engineer

Little Rock, AR · On-site

$85K - $117K/yr

... managing Security Information and Event Management (SIEM) systems, analyzing cyber threats ... and Metaswitch; * High level proficiency of common networking tools and troubleshooting ...

Ooma

Strategic Sales Director, 2600Hz

$220K - $250K/yr

Our solutions help small business owners stay connected with their customers and manage their ... or Metaswitch strongly preferred * Strong strategic thinking and ability to turn insights into ...

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Manager Metaswitch information

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$24.5K

$59.5K

$116K

How much do manager metaswitch jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager metaswitch in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Metaswitch vs Network Operations Manager?

AspectManager MetaswitchNetwork Operations Manager
CertificationsMetaswitch certifications, networking, VoIPNetwork certifications, Cisco, CompTIA
Work EnvironmentTelecommunications, network service providersTelecom, ISPs, enterprise networks
Industry UsageTelecom equipment companies, service providersTelecom, IT, network management
Primary FocusManaging Metaswitch platforms and servicesOverseeing network operations and infrastructure

The Manager Metaswitch primarily focuses on managing Metaswitch platforms and services within telecom environments, while the Network Operations Manager oversees overall network infrastructure and operations. Both roles require networking certifications and are common in telecom and IT industries, but their specific responsibilities differ based on platform management versus network oversight.

What cities are hiring for Manager Metaswitch jobs? Cities with the most Manager Metaswitch job openings:
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Manager Metaswitch jobs? States with the most job openings for Manager Metaswitch jobs include:
What job categories do people searching Manager Metaswitch jobs look for? The top searched job categories for Manager Metaswitch jobs are:
Manager Metaswitch jobs near you
Infographic showing various Manager Metaswitch job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Level II Technical Support

Level II Technical Support

AMA TechTel

Amarillo, TX • On-site

Full-time

Medical, Retirement

Posted 4 days ago

Job description

ASK US ABOUT OUR HIRING BONUS!
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative.
The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software.
As a Level II Technical Support Representative, you will be responsible for monitoring the following products 24 hours a day:
  • Wireless/VOIP
  • Hosted Phone System
  • Fiber
  • POTS
  • DSL

You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following:
- Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction.
- Reporting troubles with our partnered service providers after hours and on weekends.
- Having a thorough understanding of all products offered.
- Diagnosing/repairing customer's personal computers that have been brought in for billable labor.
- Learning and understanding the functions of other departments to be able to execute them after hours.
- Monitoring ACD queues and managing talk times to ensure hold times are minimal.
- Communicating with customers and resolving any issues reported via the support email account.
  • Provisioning / de-provisioning the following services:
  • Wireless/VOIP
  • DSL
  • Email
  • Dial-up
  • Hot Spot Users

- Handling account suspends and restores.
- Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors.
- Submitting tickets to be worked by our field services and managed services departments.
- All other duties as assigned.
Qualifications
  • Must have a minimum of a high school diploma, Associates Degree in CIS preferred
  • Comp Tia A+ certification is preferred
  • Experience with computer repair, software/hardware preferred
  • Experience with Microsoft OS
  • Experience in troubleshooting Outlook and other email applications, including mobile email applications
  • 2 years related IT/Help Desk experience preferred
  • Must demonstrate computer knowledge with the ability to learn new software
  • General understanding of Webhosting preferred
  • Experience with ESI or Shoretel VoIP phones is a plus
  • Experience in Metaswitch or CSX is a plus
  • Telecommunications experience is a plus

Skills
  • Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential
  • Must work well with others, as part of a team as well as individually
  • Must possess and demonstrate excellent communication skills
  • Must demonstrate excellent organizational skills
  • Must be enthusiastic and self-motivated
  • Proven customer support professional with at least three years of call center experience preferred
  • Ability to speak Spanish preferred

Benefits
  • We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Apply