Experience with SBCs and software platforms (e.g., Metaswitch, Sonus/Ribbon, Oracle, SBC, OpenSIPS ... Comfortable operating in a remote, high-autonomy environment * Strong written communication skills ...
Quick apply
Experience with SBCs and software platforms (e.g., Metaswitch, Sonus/Ribbon, Oracle, SBC, OpenSIPS ... Comfortable operating in a remote, high-autonomy environment * Strong written communication skills ...
Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding of SIP, RTP, and Telcom protocols. * Proven ability to analyze SIP traces and debug complex call ...
Quick apply
Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding of SIP, RTP, and Telcom protocols. * Proven ability to analyze SIP traces and debug complex call ...
Remote Metaswitch information
What is a Remote Metaswitch engineer?
A Remote Metaswitch engineer is a telecommunications professional who specializes in configuring, maintaining, and troubleshooting Metaswitch products and solutions, such as voice, data, and unified communications systems, while working remotely. Metaswitch is a popular platform used by telecom service providers to deliver voice and multimedia services over IP networks. These engineers ensure the smooth operation, deployment, and integration of Metaswitch technologies, and may also provide support and upgrades from a remote location.
What are some unique challenges of working remotely as a Metaswitch engineer, and how can I effectively collaborate with my team?
As a remote Metaswitch engineer, you may face challenges such as coordinating across time zones, troubleshooting complex telecom issues without onsite access, and ensuring secure access to sensitive systems. Effective collaboration often relies on strong communication skills, proactive status updates, and familiarity with remote troubleshooting tools. Regular virtual meetings, clear documentation, and leveraging platforms like Slack or Microsoft Teams can help you stay connected with colleagues and maintain project momentum. Building strong relationships with team members and participating in knowledge-sharing sessions are also vital for success in a remote setting.
What are the key skills and qualifications needed to thrive as a Remote Metaswitch Engineer, and why are they important?
To thrive as a Remote Metaswitch Engineer, you need a solid background in telecommunications, VoIP technologies, SIP protocols, and experience with Metaswitch platforms. Familiarity with network troubleshooting tools, Linux/UNIX systems, and relevant certifications such as CCNA or Metaswitch certifications are commonly required. Strong problem-solving abilities, effective communication, and self-motivation are essential soft skills for remote collaboration and customer support. These skills ensure reliable network performance, efficient issue resolution, and effective teamwork in a distributed environment.
What is the difference between Remote Metaswitch vs Remote Network Engineer?
| Aspect | Remote Metaswitch | Remote Network Engineer |
|---|---|---|
| Required Credentials | Networking certifications, VoIP knowledge, Linux skills | Networking certifications, Cisco/Juniper certifications, Linux skills |
| Work Environment | Telecommuting, technical support, software configuration | Telecommuting, network setup, troubleshooting, infrastructure management |
| Employer & Industry Usage | Telecom providers, VoIP service companies | IT firms, telecom, enterprise network providers |
Remote Metaswitch roles focus on configuring and supporting VoIP and telecom systems using Metaswitch platforms, often requiring VoIP and Linux expertise. Remote Network Engineers handle broader network infrastructure, including routers, switches, and security, with a focus on network performance and troubleshooting. While both roles involve remote work and networking skills, their specific responsibilities and industry applications differ.
More about Remote Metaswitch jobs
What cities are hiring for Remote Metaswitch jobs? Cities with the most Remote Metaswitch job openings:
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Remote Metaswitch jobs? States with the most job openings for Remote Metaswitch jobs include:
What job categories do people searching Remote Metaswitch jobs look for? The top searched job categories for Remote Metaswitch jobs are:
Full-time
Medical, Dental, Vision, PTO
Posted 7 days ago
Job description
ABOUT TELEGENT
Telegent is a next-generation mobile communications platform redefining how businesses and brands connect people through wireless technology. We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines intelligent voice, messaging, data, and unified communications into a single, flexible solution.
At Telegent, we move fast, think creatively, and build technology that makes mobile communications simpler, more powerful, and more adaptive for the future.
ABOUT THE ROLE
The Staff SIP Engineer is responsible for designing, implementing, and supporting carrier-grade SIP-based voice services across Telegent's mobile and unified communications platforms. This role works closely with network engineering, product, operations, and carrier partners to ensure high availability, call quality, scalability, and regulatory compliance across our voice infrastructure.
This is a hands-on role requiring deep SIP expertise, strong troubleshooting skills, and real-world carrier interconnection experience.
WHAT YOU'LL DO
- Design, deploy, and maintain SIP-based voice services, including SIP trunking, interconnects, and call routing
- Manage carrier and partner integrations, including SIP peering, codec negotiation, and signaling normalization
- Troubleshoot complex call flow issues involving SIP signaling, RTP, NAT traversal, and media path failures
- Monitor and optimize voice quality metrics (MOS, ASR, ACD, PDD, jitter, packet loss)
- Configure and support SBCs, softswitches, and media gateways in production environments
- Collaborate with operations and NOC teams to support 24/7 voice services and incident response
- Ensure compliance with E911, STIR/SHAKEN, lawful intercept, and other regulatory requirements
- Participate in capacity planning redundancy design, and disaster recovery initiatives
- Create and maintain technical documentation, call flow diagrams, and operational run books
WHAT WE'RE LOOKING FOR
- 8+
- Deep expertise with OpenSIPS: configuration, scripting, and large-scale deployment
- Strong understanding of SIP, RTP, SRTP, and related VoIP and cellular signaling protocols
- Experience with cellular SIP (IMS, VoLTE, or interconnect/MVNO environments) strongly preferred
- Experience with SBCs and software platforms (e.g., Metaswitch, Sonus/Ribbon, Oracle, SBC, OpenSIPS, Kamailio, FreeSWITCH, Asterisk)
- Familiarity with AI development workflows and tools is strongly preferred
- Proven ability to diagnose and resolve complex signaling issues using tools like Homer, Wireshark, or sngrep
- Comfortable operating in a remote, high-autonomy environment
- Strong written communication skills: you can explain complex systems clearly to both engineers and stakeholders
- Familiarity with IMS architecture and interconnects
- Experience with cloud-based voice infrastructure (AWS, GCP, Azure)
- Track record of working across teams as a technical leader without a formal management role
- Experience supporting high-volume, high-availability voice platforms
TECHNOLOGIES & TOOLS
SIP, OpenSIPS, RTP / SRTP, VoIP, Cellular / IMS, VoLTE, mPaaS, FMC / MFC, Homer, Wireshark, sngrep, Linux
BENEFITS
- Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
- 100% employer-paid medical, dental, and vision
- Unlimited PTO
- Equipment provided