Job Title: Receptionist
Location: Omaha, NE
Department: Administration
Reports to: Administrator
Position Type: Hourly Full Time
Emerald Nursing and Rehab Mercy is dedicated to providing exceptional care and support to our residents in a compassionate and nurturing environment. We are seeking a dynamic and personable part-time receptionist to join our team and enhance the overall experience for our residents and their families.
Job Summary:
The Receptionist will greet, assist, and provide direction and information to residents, family members, visitors, and other guests of the organization.
Supervisory Responsibilities:
Duties/Responsibilities:
Greets residents, family members, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
Assists with handling resident nicotine/supervision
Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Performs other duties.
Required Skills/Abilities:
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Physical Requirements: