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Receptionist Referral Coordinator Jobs (NOW HIRING)

Colusa Medical Center

REFERRAL COORDINATOR

Colusa, CA · On-site

$22 - $25/hr

Referral Coordinator DEPARTMENT: Rural Health Clinics EMPLOYEE REPORTS TO: Clinics Manager FLSA ... Receptionist responsibilities include, but not limited to, greeting patients, answering phones ...

Colusa Medical Center

REFERRAL COORDINATOR

Colusa, CA · On-site

$22 - $25/hr

Referral Coordinator DEPARTMENT: Rural Health Clinics EMPLOYEE REPORTS TO: Clinics Manager FLSA ... Receptionist responsibilities include, but not limited to, greeting patients, answering phones ...

Colusa Medical Center

REFERRAL COORDINATOR

Colusa, CA

$22 - $25/hr

Referral Coordinator DEPARTMENT: Rural Health Clinics EMPLOYEE REPORTS TO: Clinics Manager FLSA ... Receptionist responsibilities include, but not limited to, greeting patients, answering phones ...

Joel J Smith MD Inc

Be Seen First

Medical Patient Access/Referral Coordinator Position

San Diego, CA · On-site

$20 - $24/hr

We are a busy, patient-focused orthopedic surgery practice seeking a friendly, organized, and detail-oriented Full-Time Medical Receptionist/Referral & Insurance Coordinator to join our team. This is ...

Joel J Smith MD Inc

Be Seen First

Medical Patient Access/Referral Coordinator Position

San Diego, CA · On-site

$20 - $24/hr

We are a busy, patient-focused orthopedic surgery practice seeking a friendly, organized, and detail-oriented Full-Time Medical Receptionist/Referral & Insurance Coordinator to join our team. This is ...

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Receptionist Referral Coordinator information

What does a receptionist referral coordinator do?

A Receptionist Referral Coordinator is responsible for greeting visitors, answering phone calls, and managing front-desk activities in a healthcare setting. In addition to typical receptionist duties, they coordinate patient referrals by gathering information, verifying insurance, and scheduling appointments with specialists or other healthcare providers. They serve as a liaison between patients, providers, and external offices to ensure a smooth referral process. Strong organizational and communication skills are essential for managing multiple tasks efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a receptionist referral coordinator?

To thrive as a Receptionist Referral Coordinator, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, multitasking, and customer service skills help build rapport with patients and healthcare professionals. These abilities ensure referrals are processed accurately and efficiently, supporting smooth clinic operations and positive patient experiences.

How does a receptionist referral coordinator typically collaborate with healthcare providers and patients on a daily basis?

A Receptionist Referral Coordinator serves as a key liaison between patients, healthcare providers, and external specialists. Each day, they communicate with physicians to clarify referral details, ensure all necessary paperwork is completed, and update patients on the status of their referrals. They often coordinate appointments, verify insurance information, and follow up to confirm that patients receive timely care. This role requires excellent organizational skills and the ability to multitask in a fast-paced clinical environment while maintaining a friendly and professional demeanor.

What is the difference between Receptionist Referral Coordinator vs Receptionist?

AspectReceptionist Referral CoordinatorReceptionist
CredentialsHigh school diploma; experience in healthcare or customer serviceHigh school diploma or equivalent
Work EnvironmentMedical offices, clinics, healthcare facilitiesFront desk, office reception areas
Primary ResponsibilitiesReferring patients, coordinating appointments, managing referralsGreeting visitors, answering calls, scheduling appointments

The Receptionist Referral Coordinator focuses on managing patient referrals and coordinating healthcare appointments, often within medical settings. In contrast, a Receptionist handles general front desk duties like greeting visitors and answering phones. While both roles require excellent communication skills, the Referral Coordinator has additional responsibilities related to patient referrals and healthcare coordination.

How do I become a receptionist referral coordinator?

To become a receptionist referral coordinator, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or administrative roles can be beneficial, and familiarity with scheduling software or databases may be required. Certification is not usually mandatory but can enhance job prospects.

What cities are hiring for Receptionist Referral Coordinator jobs?

Cities with the most Receptionist Referral Coordinator job openings:

What states have the most Receptionist Referral Coordinator jobs?

States with the most job openings for Receptionist Referral Coordinator jobs include:

Receptionist Referral Coordinator jobs near you
Infographic showing various Receptionist Referral Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 17% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Virtual Medical Receptionist / Patient Care Coordinator Bilingual

Staffing for Doctors

Remote

$17.50 - $21.25/hr

Other

Posted 4 days ago

Job description

Virtual Medical Receptionist / Referral Coordinator

We are seeking an experienced Virtual Medical Receptionist / Referral Coordinator to join our growing healthcare team. This is a fast-paced, patient-facing position requiring excellent communication, strong organizational skills, and previous experience supporting U.S. medical practices.

The ideal candidate will be responsible for managing a high volume of inbound and outbound patient calls, coordinating referrals, scheduling appointments, verifying insurance eligibility, and ensuring patients receive timely follow-up throughout the scheduling process.

Experience with eClinicalWorks (eCW) is highly preferred.

Key Responsibilities
  • Answer and manage high-volume inbound and outbound patient calls.
  • Contact new referrals within 24–48 hours of receipt.
  • Schedule new patient appointments while meeting scheduling goals.
  • Confirm, reschedule, and cancel appointments as needed.
  • Verify insurance eligibility and benefits before appointments.
  • Manage referral workflows and ensure timely patient outreach.
  • Coordinate scheduling based on insurance requirements, including authorization timelines.
  • Maintain accurate patient documentation within eClinicalWorks (eCW).
  • Provide outstanding customer service while maintaining HIPAA compliance.
  • Collaborate with providers and office staff to optimize scheduling and patient flow.
Success Metrics
  • Contact all new referrals within 24–48 hours.
  • Schedule 30+ new patients per month from approximately 40–50 monthly referrals.
  • Verify insurance eligibility accurately and in a timely manner.
  • Maintain excellent patient satisfaction through responsive communication and efficient scheduling.

This is an excellent opportunity for a detail-oriented healthcare professional who enjoys working in a fast-paced environment and is passionate about delivering an exceptional patient experience.

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