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Mercy Receptionist Jobs in Virginia (NOW HIRING)

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Mercy Receptionist information

See Virginia salary details

$11

$18

$25

How much do mercy receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for mercy receptionist in Virginia is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mercy Receptionist, and why are they important?

To thrive as a Mercy Receptionist, you need strong organizational abilities, attention to detail, and proficiency in managing front-desk operations, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office), appointment scheduling systems, and multi-line phone systems is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure efficient office operations, positive experiences for patients and visitors, and effective communication within the healthcare environment.

What are Mercy Receptionists?

Mercy Receptionists are administrative professionals who work at Mercy healthcare facilities, such as hospitals or clinics, and serve as the first point of contact for patients and visitors. Their responsibilities typically include greeting guests, answering phones, scheduling appointments, managing patient information, and assisting with general inquiries. They play a vital role in ensuring smooth communication between patients, medical staff, and other departments, contributing to a positive experience for everyone who visits the facility.

What does a typical day look like for a Mercy Receptionist, and how do they interact with other departments?

As a Mercy Receptionist, your day usually involves greeting patients and visitors, answering phone calls, scheduling appointments, and directing inquiries to the appropriate departments. You'll frequently collaborate with nurses, physicians, and administrative staff to ensure smooth patient flow and accurate communication. This role requires strong organizational skills and the ability to remain calm under pressure, especially during busy periods. Mercy Receptionists play a key part in creating a welcoming environment and are often the first point of contact for patients, making professionalism and empathy essential.

What is the difference between Mercy Receptionist vs Mercy Medical Assistant?

FeatureMercy ReceptionistMercy Medical Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingPost-secondary education; certification preferred
Work EnvironmentFront desk, patient check-in areaClinical setting, exam rooms, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering callsAssisting with exams, taking vital signs, administrative tasks

Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.

What are popular job titles related to Mercy Receptionist jobs in Virginia? For Mercy Receptionist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mercy Receptionist jobs in Virginia look for? The top searched job categories for Mercy Receptionist jobs in Virginia are:
Mercy Receptionist jobs near you
Infographic showing various Mercy Receptionist job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,632 per year, or $18.6 per hour.
Outpatient Rehab Scheduler - Memorial Regional Medical Center Cardiopulmonary Rehabilitation

Outpatient Rehab Scheduler - Memorial Regional Medical Center Cardiopulmonary Rehabilitation

Bon Secours Mercy Health

Mechanicsville, VA

$17.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Bon Secours Mercy Health rating

7.0

Company rating: 7.0 out of 10

Based on 472 frontline employees who took The Breakroom Quiz

374th of 886 rated healthcare providers

Job description

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Outpatient Rehab Scheduler - Memorial Regional Medical Center Cardiopulmonary Rehabilitation

Job Summary:

The Scheduler is responsible to coordinate and schedule patient testing and procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. This role will enter patient data into the computer system and complete general office work for the department as needed. May serve as receptionist for patients.

Essential Functions:

  • Prepares, posts, and distributes daily schedules. Reviews and updates schedule daily. Communicates any changes affecting the next day's schedule to appropriate personnel.

  • Maintains and secures replacement staff for staffing levels that meet required guidelines and communicates staffing needs to off shift supervisor and Director. Reports all issues to leadership.

  • Reviews and corrects weekly attendance sheets to ensure accurate payroll. May approve/ disapprove PTO and vacation requests according to established nursing guidelines and labor contracts. Tracks and completes attendance actions for supervisor review. Maintains agency information including orientation checklists, reports of usage, and completion verification.

  • Verifies patient information from physician's offices, as well as equipment needs, special requests, and positioning. Communicates special equipment, instruments, and supply requests to appropriate staff. Verifies all patient names, procedures, surgeons, and times with Registration/Admitting.

  • Ensures correct orders, diagnosis, and clinical history is collected and entered into computer system.

  • Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.

  • Maintains patient records from the previous day, ensuring all records are accounted for. Maintains surgical logbook as needed. Compiles daily census statistics and distributes reports.

  • Obtain necessary insurance pre-authorization and pre-certifications. Responsible for prior authorization and registration functions.

  • Ensures accurate patient identification by consistently verifying two patient identifiers in accordance with hospital policy and patient safety standards.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Associate degree in business, Healthcare, or related field (preferred)

Licensure/Certification:

None

Experience:

2 years of previous scheduling and payroll experience (preferred)

Range:

Minimum: $19.03

Maximum: $28.54

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Cardiac Rehab - Memorial

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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