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Mercy Receptionist Jobs in Ohio (NOW HIRING)

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Mercy Receptionist information

See Ohio salary details

$10

$17

$23

How much do mercy receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for mercy receptionist in Ohio is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a Mercy Receptionist?

To thrive as a Mercy Receptionist, you need strong organizational abilities, attention to detail, and proficiency in managing front-desk operations, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office), appointment scheduling systems, and multi-line phone systems is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure efficient office operations, positive experiences for patients and visitors, and effective communication within the healthcare environment.

What is a Mercy Receptionist?

Mercy Receptionists are administrative professionals who work at Mercy healthcare facilities, such as hospitals or clinics, and serve as the first point of contact for patients and visitors. Their responsibilities typically include greeting guests, answering phones, scheduling appointments, managing patient information, and assisting with general inquiries. They play a vital role in ensuring smooth communication between patients, medical staff, and other departments, contributing to a positive experience for everyone who visits the facility.

What does a Mercy Receptionist do?

As a Mercy Receptionist, your day usually involves greeting patients and visitors, answering phone calls, scheduling appointments, and directing inquiries to the appropriate departments. You'll frequently collaborate with nurses, physicians, and administrative staff to ensure smooth patient flow and accurate communication. This role requires strong organizational skills and the ability to remain calm under pressure, especially during busy periods. Mercy Receptionists play a key part in creating a welcoming environment and are often the first point of contact for patients, making professionalism and empathy essential.

What is the difference between Mercy Receptionist vs Mercy Medical Assistant?

FeatureMercy ReceptionistMercy Medical Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingPost-secondary education; certification preferred
Work EnvironmentFront desk, patient check-in areaClinical setting, exam rooms, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering callsAssisting with exams, taking vital signs, administrative tasks

Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.

What are popular job titles related to Mercy Receptionist jobs in Ohio? For Mercy Receptionist jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Mercy Receptionist jobs in Ohio look for? The top searched job categories for Mercy Receptionist jobs in Ohio are:
What cities in Ohio are hiring for Mercy Receptionist jobs? Cities in Ohio with the most Mercy Receptionist job openings:
Mercy Receptionist jobs near you
Infographic showing various Mercy Receptionist job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,045 per year, or $17.8 per hour.

Patient Services Coordinator - Mercy Family Medicine - Jefferson Avenue Family Medicine

Mercy Health

Toledo, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
This is a collective bargaining position.
Primary Function/General Purpose of Position
Under general supervision, and according to established policies and procedures, performs all clerical business functions in a medical office, clinic or ambulatory setting.
Essential Job Functions (7-10) Statements
  • Secures, completes and verifies all pertinent patient demographic and insurance information (registration process) and enters data into computer.
  • Performs initial telephone triage/screening with referral to appropriate medical professional.
  • Schedules patients following established protocols, including referrals, testing, surgical procedures, specialist consults, etc. following physician orders. Assures referrals are insurance appropriate.
  • Collects point of service co-pays and payments on account, balances cash drawer and ensures accuracy of bank deposit.
  • Sets up and organizes patients charts, obtains appropriate consent forms, and maintains file system for confidential patient records.
  • Enters appropriate billing charges into computer; retrieves data and runs reports as necessary.
  • Performs some patient care duties. (see department addendum)
  • Documents appropriate information in patient medical record.
  • Manages office supply and inventory needs.
  • Performs receptionist and file clerk duties, as well as, general office correspondence duties.
  • May be required to float based on staffing needs.
  • Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
  • Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy Health Partners.
  • Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
  • Is responsible for all other duties as assigned.
  • Adheres to all standards and policies regarding safety/patient safety initiatives.

Employment Qualifications
Required Minimum Education: High School/GED
Minimum Years and Type of Experience Required: Medical secretary, medical assistant program graduate or medical office experience
Skill Items
Legible Handwriting
Must demonstrate sensitivity to the patient care situation.
Computer/typing skills of at least 40wpm
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Mercy Family Medicine - St. Vincent
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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