| Feature | Mercy Receptionist | Mercy Medical Assistant |
|---|
| Credentials | High school diploma or equivalent; on-the-job training | Post-secondary education; certification preferred |
| Work Environment | Front desk, patient check-in area | Clinical setting, exam rooms, administrative areas |
| Job Responsibilities | Greeting patients, scheduling, answering calls | Assisting with exams, taking vital signs, administrative tasks |
Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.