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Mercy Receptionist Jobs in Chicago, IL (NOW HIRING)

Receptionist

Chicago, IL · On-site

$20 - $21/hr

Join Our Team At Mercy Home For Boys & Girls At Mercy Home for Boys & Girls, we are dedicated to empowering youth, fostering hope, and creating brighter futures. Our mission is to be advocates ...

Receptionist

Chicago, IL · On-site

$20 - $21/hr

At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth ...

Receptionist

Chicago, IL · On-site

$16.25 - $21.50/hr

At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth ...

... and behaviors of Mercy Hospital and Medical Center. --- II. DESCRIPTION OF DUTIES AND ... Serves as unit receptionist; handles professional telephone etiquette; maintains tracking logs ...

... Mercy Hospital and Medical Center. II. DESCRIPTION OF DUTIES AND RESPONSIBILITIES Duties and ... Serves as unit receptionist; handles professional telephone etiquette; maintains tracking logs ...

Mercy Receptionist information

See Chicago, IL salary details

$11

$18

$25

How much do mercy receptionist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for mercy receptionist in Chicago, IL is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a Mercy Receptionist?

Mercy Receptionists are administrative professionals who work at Mercy healthcare facilities, such as hospitals or clinics, and serve as the first point of contact for patients and visitors. Their responsibilities typically include greeting guests, answering phones, scheduling appointments, managing patient information, and assisting with general inquiries. They play a vital role in ensuring smooth communication between patients, medical staff, and other departments, contributing to a positive experience for everyone who visits the facility.

What does a Mercy Receptionist do?

As a Mercy Receptionist, your day usually involves greeting patients and visitors, answering phone calls, scheduling appointments, and directing inquiries to the appropriate departments. You'll frequently collaborate with nurses, physicians, and administrative staff to ensure smooth patient flow and accurate communication. This role requires strong organizational skills and the ability to remain calm under pressure, especially during busy periods. Mercy Receptionists play a key part in creating a welcoming environment and are often the first point of contact for patients, making professionalism and empathy essential.

What skills and qualifications are needed to be a Mercy Receptionist?

To thrive as a Mercy Receptionist, you need strong organizational abilities, attention to detail, and proficiency in managing front-desk operations, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office), appointment scheduling systems, and multi-line phone systems is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure efficient office operations, positive experiences for patients and visitors, and effective communication within the healthcare environment.

What is the difference between Mercy Receptionist vs Mercy Medical Assistant?

FeatureMercy ReceptionistMercy Medical Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingPost-secondary education; certification preferred
Work EnvironmentFront desk, patient check-in areaClinical setting, exam rooms, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering callsAssisting with exams, taking vital signs, administrative tasks

Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.

What job categories do people searching Mercy Receptionist jobs in Chicago, IL look for?

The top searched job categories for Mercy Receptionist jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Mercy Receptionist jobs?

Cities near Chicago, IL with the most Mercy Receptionist job openings:

Infographic showing various Mercy Receptionist job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,980 per year, or $18.7 per hour.

Receptionist

Chicago, IL • On-site

Mercy Home for Boys & Girls
Individual, Family and Community Social Assistance • 201 - 500 employees

$20 - $21/hr

Other

Posted 23 days ago


Job description

Join Our Team At Mercy Home For Boys & Girls

At Mercy Home for Boys & Girls, we are dedicated to empowering youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need.

Purpose Of Position

To greet and screen all visitors; to answer all incoming telephone calls and take messages as necessary; to receive and record all donations; to supervise the reception area and cameras; to be the ambassador of Mercy Home for Boys & Girls to anyone visiting the Agency.

In this role, you will:

  • Ensure that all visitors have signed in the Visitor's Log or have been entered in the Easy Lobby visitor screening system used by the Agency
  • Have sufficient understanding and abilities to operate a computer and other general office equipment i.e. a copier/printer, fax, scanner, desk phone, as well as the fire alarm panel and Genetec camera system
  • Receive the general public by telephone and in person and provide information and/or directions in response to the individual query for the entire organization.
  • Be a helpful, courteous and professional representative of Mercy Home for Boys & Girls, demonstrating cross-cultural sensitivity and discretion.
  • Accept packages and all donated items, inspect items, complete the Donation/Donor form, and process/distribute to appropriate person(s)
  • Accept all phone calls promptly. Check voicemail for messages and forward any information to the appropriate staff for follow-up that is needed/required
  • Assist with printing route sheets for school transportation for the youth sometimes when requested
  • Keep track of all keys, temporary badges, gas cards, etc. that are kept at the reception desk
  • Pass out gas cards when staff need to get gas for agency vehicles, collect and log all gas card receipts
  • Maintain a daily visitor log authorizing admittance to the Home and all front desk books/binders
  • Call staff to receive their guests or, when otherwise instructed, direct visitors to their destination.
  • Maintain room reservations, appointment/schedule in Outlook and on desk calendar for all meeting rooms, office spaces, etc.
  • Keep track of which youth are suspended from program or AWOL in order to know who belongs in the building and who does not.
  • Oversee the reception desk and lobby area and maintain cleanliness and organization while on duty.
  • Make sure the reception desk is covered at all times when on duty.
  • Call the programs to announce youth arriving or returning back to grounds/program
What We Need From You

A pleasant disposition and helpful attitude.

Experience in reception or customer service preferred.

Excellent interpersonal, oral, and written communication skills.

Ability to present a professional appearance.

Ability to develop a working knowledge of the operations of the entire Agency and staff.

Ability to interact effectively with the entire staff, residents' families, volunteers and the general public.

Ability to work in an environment in which the noise level is moderate.

Flexibility to provide administrative support as requested including working a flexible schedule when needed.

Detail oriented.

Proficiency in PC systems, including Microsoft Word and Excel, as well as the ability to become proficient in other software packages and programs as necessary.

Ability to maintain confidentiality.

Ability to work both independently and as an active team member.

Ability to maintain professional demeanor while exercising judgment and discretion in work.

Ability to follow oral and written instructions.

Ability to lift and/or move up to fifteen pounds.

Must have a valid Illinois driver's license, the ability to drive a van, maintain a clear driving record, and retain driving approval through the Department of Children and Family Services.

Maturity and sensitivity to cultural and individual differences.

Commitment to the mission, values, and goals of the Agency.

Predictable and consistent attendance.

Basics Information / Schedule Details

This job is a full-time position. The schedule will be Monday through Friday 7am-12pm.

Pay range is between $20-$21/hour

Locations: Walsh Girls Campus- 11600 S. Longwood Dr Chicago, IL 60643

For information on benefits please follow this link- https://www.mercyhome.org/working-mercy-home-2/benefits/

Why You Will Love Working Here:

At Mercy Home, our commitment to providing the best care for the Youth we serve extends to ensuring our team receives top-of-the-line training and professional development.

We are a Top Workplace as awarded by the Chicago Tribune.

Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Inclusion and Diversity

Visit us at www.mercyhome.org/jobs