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Mercy Receptionist Jobs (NOW HIRING)

Mercy Medical Center

Medical Receptionist

Baltimore, MD

$26.75/hr

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ... The Medical Receptionist is responsible for all front desk operations, which include, but are not ...

Mercy Medical Center

Medical Receptionist

Glen Burnie, MD · On-site

$26.75/hr

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ... The Medical Receptionist is responsible for all front desk operations, which include, but are not ...

Mercy Medical Center

Medical Receptionist

Lutherville, MD · On-site

$26.75/hr

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy ... The Medical Receptionist is responsible for all front desk operations, which include, but are not ...

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How much do mercy receptionist jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for mercy receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mercy Receptionist, and why are they important?

To thrive as a Mercy Receptionist, you need strong organizational abilities, attention to detail, and proficiency in managing front-desk operations, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office), appointment scheduling systems, and multi-line phone systems is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure efficient office operations, positive experiences for patients and visitors, and effective communication within the healthcare environment.

What are Mercy Receptionists?

Mercy Receptionists are administrative professionals who work at Mercy healthcare facilities, such as hospitals or clinics, and serve as the first point of contact for patients and visitors. Their responsibilities typically include greeting guests, answering phones, scheduling appointments, managing patient information, and assisting with general inquiries. They play a vital role in ensuring smooth communication between patients, medical staff, and other departments, contributing to a positive experience for everyone who visits the facility.

What does a typical day look like for a Mercy Receptionist, and how do they interact with other departments?

As a Mercy Receptionist, your day usually involves greeting patients and visitors, answering phone calls, scheduling appointments, and directing inquiries to the appropriate departments. You'll frequently collaborate with nurses, physicians, and administrative staff to ensure smooth patient flow and accurate communication. This role requires strong organizational skills and the ability to remain calm under pressure, especially during busy periods. Mercy Receptionists play a key part in creating a welcoming environment and are often the first point of contact for patients, making professionalism and empathy essential.

What is the difference between Mercy Receptionist vs Mercy Medical Assistant?

FeatureMercy ReceptionistMercy Medical Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingPost-secondary education; certification preferred
Work EnvironmentFront desk, patient check-in areaClinical setting, exam rooms, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering callsAssisting with exams, taking vital signs, administrative tasks

Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.

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What job categories do people searching Mercy Receptionist jobs look for? The top searched job categories for Mercy Receptionist jobs are:
Mercy Receptionist jobs near you
Medical Receptionist

Medical Receptionist

Mercy Medical Center

Baltimore, MD • On-site

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.


Responsibilities

The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to:

  • Scheduling patients
  • Answering phones
  • Scanning medical records
  • Triage patient phone calls for severity/importance
  • Collection of insurance information and verification or benefits
  • Charge entry and payment posting.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.


Requirements

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic


SPECIFIC REQUIREMENTS

  • License Requirements:
    • N/A
  • Certification Requirements:
    • CPR-preferred
  • Age Specific Care Provided For:
    • Adolescents
    • Adults
    • Geriatrics
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
  • Other Requirements:
    • Adapt to the changing needs of the organization, its patients and the market.
    • Actively contribute to a positive, congenial working environment.
    • Actively contribute to enhancing patient experience.

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic


SPECIFIC REQUIREMENTS

  • License Requirements:
    • N/A
  • Certification Requirements:
    • CPR-preferred
  • Age Specific Care Provided For:
    • Adolescents
    • Adults
    • Geriatrics
  • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
      • Microsoft Word, Power Point, Excel
      • Microsoft Outlook
      • Meditech (if applicable to position)
      • Epic (if applicable to position)
      • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
  • Other Requirements:
    • Adapt to the changing needs of the organization, its patients and the market.
    • Actively contribute to a positive, congenial working environment.
    • Actively contribute to enhancing patient experience.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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