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Merchant Services Representative information

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$25

How much do merchant services representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for merchant services representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Services Representative, and why are they important?

To thrive as a Merchant Services Representative, you need strong customer service skills, knowledge of payment processing, and a background in finance or sales, often supported by a relevant degree or experience. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is typically required. Standout representatives excel at communication, problem-solving, and building client relationships. These abilities are crucial for ensuring client satisfaction, resolving technical issues efficiently, and driving business growth in a competitive payments industry.

What are Merchant Services Representatives?

Merchant Services Representatives are professionals who assist businesses with payment processing solutions and related financial services. They help merchants set up accounts to accept credit card and electronic payments, provide customer support, and resolve issues related to transactions or equipment. These representatives often serve as the main point of contact between the merchant and the payment processing company, ensuring smooth and secure transactions. Their role includes onboarding new clients, troubleshooting technical problems, and advising on the best payment solutions for a business's needs.

How do Merchant Services Representatives typically collaborate with other departments to resolve client issues?

Merchant Services Representatives frequently work with teams such as technical support, risk management, and account management to address client concerns efficiently. When merchants encounter payment processing issues or need assistance with account changes, representatives coordinate with these departments to investigate and implement solutions. Effective communication and timely follow-up are key, as clients often rely on swift resolutions to maintain their business operations. This collaborative approach not only ensures client satisfaction but also provides valuable learning opportunities for representatives to expand their knowledge and skills.

What is the difference between Merchant Services Representative vs Customer Service Representative?

AspectMerchant Services RepresentativeCustomer Service Representative
CredentialsSales experience, knowledge of payment processing, certificationsCommunication skills, basic computer skills, customer service training
Work EnvironmentOffice, call centers, client meetingsCall centers, retail, office settings
Industry UsageFinancial services, payment processing companiesVarious industries including retail, telecom, healthcare
Primary FocusPromoting payment solutions, onboarding merchantsHandling customer inquiries, resolving issues

The main difference is that Merchant Services Representatives focus on selling and supporting payment processing solutions to merchants, while Customer Service Representatives handle general customer inquiries and support across various industries. Both roles require strong communication skills, but their specific responsibilities and industry focus differ.

More about Merchant Services Representative jobs
What cities are hiring for Merchant Services Representative jobs? Cities with the most Merchant Services Representative job openings:
What states have the most Merchant Services Representative jobs? States with the most job openings for Merchant Services Representative jobs include:
What job categories do people searching Merchant Services Representative jobs look for? The top searched job categories for Merchant Services Representative jobs are:
Merchant Services Representative jobs near you
Infographic showing various Merchant Services Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Sales Manager (Merchant Services)

Sales Manager (Merchant Services)

Mainstream Merchant Services

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Sales Manager (Merchant Services)
WHY JOIN OUR TEAM?
  • W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and 401K
  • Recruit and Train Account Executives to grow your team
  • Work from a Sales home office
  • Uncapped earning potential
  • High upfront commission multiples (50% of the estimated annualized gross margin paid upfront)
  • Residual overrides on your Account Executive's sales
  • Monthly bonuses
  • Monthly expense dollars
  • Lifetime residuals on personal sales
  • State-of-the-art sales dashboard to manage your portfolio
  • Enjoy flexible work hours
  • Help with training your team from our Sales Training Specialist
  • Sales meetings at our corporate headquarters
  • Annual President's Club trip for top performers

A Day in the Life of our Account Executives:
  • Represent Mainstream in a professional and ethical manner
  • Prospect and develop lead sources and referral relationships
  • Consult with potential merchants on pricing, hardware, software, and training, as well as servicing accounts after the sale
  • Sell Mainstream's products and services to new prospective merchants
  • Consistently reinforce Mainstream's morals to new Account Executives
  • Pair with Recruiter to interview Corporate's potential new hires.

Some of the Benefits Mainstream Customers Experience:
  • Next day funding for qualified merchants
  • Access to the latest payment acceptance technology including:
  • Tablet-based solutions (iPad, iPhone, Android)
  • Point-of-sale systems
  • Secure, high-speed credit card terminals
  • EMV (Chip & PIN ready) credit card terminals
  • Tap and Go terminals (NFC ready)
  • Web based virtual terminals
  • Level III processing solutions
  • Competitive pricing
  • 24/7 customer support
  • Do You Have What It Takes?
  • Prior experience in an outside sales environment
  • Prior Merchant services REQUIRED
  • Strong working knowledge of the sales process and a focus on customer satisfaction
  • "Above and Beyond" work ethic and self-discipline
  • Commission-focused with aspirations for uncapped earning potential
  • Ability to lead and motivate a team
  • Recruiting or management background is preferred
  • Industry experience is preferred

Apply