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Full Time Customer Sales Support Representative Jobs

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Full Time Customer Sales Representative Needed ASAP - APPLY NOW Evantage, Inc. Recognized as TOP ... Ongoing training, development and support for a career in sales, telecommunications, marketing ...

Sales Support Representative

Lafayette, LA · On-site

$15.75 - $21.50/hr

Position Summary In need of a highly organized and detail-oriented Sales Support Representative for a growing bulk bag company to provide administrative and customer support to our Outside Sales Team.

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Hiring Now: Full-Time Customer Sales Reps Prosper Sales & Consulting is expanding fast, and we need energetic people to join our sales team today. What we offer: * Paid training * Fast-track ...

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Hiring Now: Full-Time Customer Sales Reps Prosper Sales & Consulting is expanding fast, and we need energetic people to join our sales team today. What we offer: * Paid training * Fast-track ...

Monday - Friday, 8am - 5pm Join our team as a Sales Support Representative and become an essential ... This role offers the opportunity to build product knowledge, develop customer service and sales ...

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Pharmaceutical Support Representative / Sales Support Representative II Location: Kennesaw, GA ... Experience with Salesforce, CRM systems, or ERP platforms is preferred. not mandatory. * Open to ...

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Sales Support Representative

Grand Rapids, MI · On-site

$18.25 - $25/hr

Sales Support Representative Department: Client Services Position Summary: The Sales Support ... The role supports customer service, order management, CRM maintenance, opportunity management, and ...

Sales Support Representative Department: Client Services Position Summary: The Sales Support ... The role supports customer service, order management, CRM maintenance, opportunity management, and ...

Sales Support Representative Company: Sock Club Location: Austin, TX (Hybrid: In-office Tuesday ... To be successful, you need: * 1+ years of experience in a customer-facing or team support role ...

Sales Support Representative Company: Sock Club Location: Austin, TX (Hybrid: In-office Tuesday ... To be successful, you need: * 1+ years of experience in a customer-facing or team support role ...

Sales Support Representative

Peosta, IA · On-site

$16.50 - $22.50/hr

The Sales Support Representative plays a pivotal role in ensuring seamless communication and ... This role collaborates closely with Channel Sales Managers to maintain effective customer ...

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Full Time Customer Sales Support Representative information

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$442

$869

$1.3K

How much do full time customer sales support representative jobs pay per week?

As of Jul 25, 2026, the average weekly pay for full time customer sales support representative in the United States is $869.40, according to ZipRecruiter salary data. Most workers in this role earn between $730.77 and $942.31 per week, depending on experience, location, and employer.

What is the difference between Full Time Customer Sales Support Representative vs Customer Service Associate?

AspectFull Time Customer Sales Support RepresentativeCustomer Service Associate
Primary FocusSales support and customer retentionCustomer assistance and issue resolution
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Required SkillsSales techniques, communication, product knowledgeCommunication, problem-solving, patience
Common CertificationsNone typically required, but sales or customer service trainingNone typically required, but customer service training beneficial

While both roles involve interacting with customers, the Full Time Customer Sales Support Representative primarily focuses on supporting sales efforts and maintaining customer relationships, often with a sales target. In contrast, the Customer Service Associate emphasizes resolving customer issues and providing assistance without a direct sales component. Both roles require strong communication skills and are commonly found in similar work environments, but their core responsibilities differ.

More about Full Time Customer Sales Support Representative jobs
What are the most commonly searched types of Customer Sales Support Representative jobs? The most popular types of Customer Sales Support Representative jobs are:
What job categories do people searching Full Time Customer Sales Support Representative jobs look for? The top searched job categories for Full Time Customer Sales Support Representative jobs are:
Infographic showing various Full Time Customer Sales Support Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,209 per year, or $21.7 per hour.
Customer Sales Support Rep. - Manufacturing

Customer Sales Support Rep. - Manufacturing

Intertape Polymer Group, Inc.

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Intertape Polymer Group rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

70th of 114 rated packaging manufacturers


Job description

Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Customer Sales Support Representative
Department: Customer Service
Immediate Supervisor: Customer Service Manager or Supervisor
Status: Non-exempt Hourly Professional
Position Purpose: Lead customer contact for all aspects of daily order transactions Responsible for all aspects of daily order transactions between IPG's Protective Packaging Customers and Operations, for soliciting orders from existing customers, managing truck fill rates, and addressing customer complaints. Will be responsible for following all of IPG policies and procedures in Customer Service.
Principle Accountabilities
  • Customer Order Management
    • Respond to customer inquiries in a timely manner maintaining a professional demeanor via e-mail or phone.
    • Process product orders, sample orders and literature requests as requested by the customer.
    • Proactively communicate order status to external customers utilizing open order report addressing back orders, and late shipments.
    • Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
    • Expedite orders and sample orders as needed, according to IPG policy and system.
    • Offer substitutions where appropriate.
    • Verify order entry accuracy utilizing checklist.
    • Work with sales and operations to identify solutions to address operations and customer's needs.
    • Proactively communicate with shipping or logistics provider to obtain delivery status, pro numbers, and POD's on behalf of customers.
    • Monitor OTIF and open orders reports to ensure we meet confirmed delivery dates. Communicate misses so corrective action can be taken.
    • Communicate to sales; quote requests, price changes, canceled orders, order changes, late orders, and intel shared by customer.
  • Existing Customer Order Solicitation
    • Responsible for building and maintaining relationships with customers by providing help/advice and potential solutions to existing customers.
    • Actively implements our outbound call plan to existing customers to solicit orders.
    • Weekly customer activity analysis of order history, open orders and status reports. Utilize this information to improve customer satisfaction and increase IPG revenue.
    • Daily proactive communication with internal and external customers to monitor their satisfaction with regard to service and their individual, specific needs.
    • Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
    • Proactively follow up with customers on sample orders. Determine if sample addressed customer's need or if another product would be a better solution. Solicit orders.
    • Attend sales calls as required.
  • Truck Fill Rates
    • Solicit orders from customers to fill pool trucks.
    • Proactively contact customers to get pool truck orders in day before pool truck cut-off.
    • Review order cube and dollar value vs. our T&C's and proactively notify customers when orders do not meet our T&C's
  • Complaint Processing and Follow Up
    • Process claims and complaints as needed; supply all pertinent information as required by the published Terms and Conditions.
    • Utilize Footprints report to follow up with operations, claims processing and sales to close out claims.
    • Resolves customer issues, involving manager as necessary.
    • Provides follow up and corrective action on issues raised by the customer.
    • Proactively communicates problems to department staff and keep management and key parties informed until resolved.
  • Continuous Improvement
    • Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
    • Attend and complete in-house and/or professional training as required.
    • Be familiar with the use of the AS400 and PC's. Understand the basic concepts of IPG's Operations and supply chain systems and how they manage the flow of material.
  • Other Responsibilities
    • Achieve pre-agreed upon KPI and Quality Scorecard based on PMTA.
    • Provide excellent communication etiquette with active listening skills.
    • Follow all company policies and procedures.
    • Adhere to All Customer Service Core Values.
    • Keep Customer master database updated.
    • Ensure information in AS400 and sales automation are the same.
    • Provides general support to the sales team.
    • Perform other duties as required.

Essential Skills and Experience
  • High School Diploma required; Associate's Degree in business or related field (preferred)
  • 3-5 years Customer Service experience, or related field experience
  • Knowledge of Packaging Industry a plus
  • Experienced in Microsoft Office, specifically Excel and Word.
  • AS400 Experience (preferred)
  • Strong Math Skills
  • Excellent communication etiquette with active listening skills.
  • Must be personable, have a passion for people and providing excellent Customer Service.
  • Must be detail orientated, results driven and conscientious.
  • Ability to multi-task and work in fast paced environment.
  • Must be a team player.

Why Choose IPG?
At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!

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