ZipRecruiter

Log In

1

Evening Customer Sales Support Representative Jobs

Technologent

Sales Support Representative

Denver, CO · On-site

$65K - $100K/yr

We are seeking a Sales Support Representative to provide comprehensive operational and ... Customer Support & Engagement * Respond to customer inquiries, provide product information, and ...

Technologent

Sales Support Representative

Denver, CO

$65K - $100K/yr

We are seeking a Sales Support Representative to provide comprehensive operational and ... Customer Support & Engagement * Respond to customer inquiries, provide product information, and ...

bekco

Sales Support Rep

Dallas, TX · On-site

$18.75 - $25.75/hr

Core responsibilities of the Sales Support Representative position include: * Covering routes for ... Provide exceptional customer service. * Able to effectively prioritize time management. The job is ...

New

Tessco, LLC

Sales Support Representative

Reno, NV · Hybrid

$50K - $52K/yr

Sales Support Rep An exciting career as a Sales Support Representative in Reno, NV is available ... We are looking for a collaborative team member with a desire to serve our customers in a ...

MCPC

Sales Support Representative

Grand Rapids, MI

$18.25 - $25/hr

Sales Support Representative Department: Client Services Position Summary: The Sales Support ... The role supports customer service, order management, CRM maintenance, opportunity management, and ...

Cottage Health System

Sales Support Representative

Goleta, CA · On-site

$20.50 - $28/hr

Pacific Diagnostics Laboratories seeks a Sales Support Representative for their PDL Sales department responsible for processing the day-to-day activities that support the sales team in managing ...

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Provides customer services relating to sales, sales promotions, installations and communications ... Supports sales representatives by managing orders, resolving issues, coordinating with internal ...

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Provides customer services relating to sales, sales promotions, installations and communications ... Supports sales representatives by managing orders, resolving issues, coordinating with internal ...

Victra

Sales Support Rep Part-Time

Oakland, CA · On-site

$22.25 - $30.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Snohomish, WA · On-site

$20.75 - $28.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

next page

Showing results 1-20

All Jobsevening JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsEvening Customer Sales Support Representative Jobs

Evening Customer Sales Support Representative information

See salary details

$13

$20

$36

How much do evening customer sales support representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for evening customer sales support representative in the United States is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Sales Support Representative vs Customer Service Associate?

AspectEvening Customer Sales Support RepresentativeCustomer Service Associate
Primary FocusSales support and customer engagement during evening hoursHandling customer inquiries and support primarily during daytime
Work EnvironmentCall centers, retail, or online support during evening shiftsRetail stores, call centers, or service desks during regular hours
Required CredentialsBasic sales and communication skills, sometimes sales certificationsCustomer service skills, often no formal certification needed

The Evening Customer Sales Support Representative primarily focuses on supporting sales and engaging customers during evening hours, often requiring sales skills. In contrast, a Customer Service Associate handles general customer inquiries and support during regular hours. Both roles involve communication skills but differ mainly in shift timing and specific responsibilities.

What cities are hiring for Evening Customer Sales Support Representative jobs?

Cities with the most Evening Customer Sales Support Representative job openings:

What are the most commonly searched types of Customer Sales Support Representative jobs?

The most popular types of Customer Sales Support Representative jobs are:

What states have the most Evening Customer Sales Support Representative jobs?

States with the most job openings for Evening Customer Sales Support Representative jobs include:

Evening Customer Sales Support Representative jobs near you

Customer Sales Support Rep.

Chicago, IL • On-site

Intertape Polymer Group (IPG)
Manufacturing • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

75th of 122 rated packaging manufacturers

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about Intertape Polymer Group (IPG)external

Full-time

Posted 21 days ago

Job description

Position Description
Title: Customer Sales Support Representative
Department: Customer Service
Immediate Supervisor: Customer Service Manager or Supervisor
Status: Non-exempt Hourly Professional
Position Purpose: Lead customer contact for all aspects of daily order transactions Responsible for all aspects of daily order transactions between IPG's Protective Packaging Customers and Operations, for soliciting orders from existing customers, managing truck fill rates, and addressing customer complaints. Will be responsible for following all of IPG policies and procedures in Customer Service.
Principle Accountabilities
  • Customer Order Management
    • Respond to customer inquiries in a timely manner maintaining a professional demeanor via e-mail or phone.
    • Process product orders, sample orders and literature requests as requested by the customer.
    • Proactively communicate order status to external customers utilizing open order report addressing back orders, and late shipments.
    • Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
    • Expedite orders and sample orders as needed, according to IPG policy and system.
    • Offer substitutions where appropriate.
    • Verify order entry accuracy utilizing checklist.
    • Work with sales and operations to identify solutions to address operations and customer's needs.
    • Proactively communicate with shipping or logistics provider to obtain delivery status, pro numbers, and POD's on behalf of customers.
    • Monitor OTIF and open orders reports to ensure we meet confirmed delivery dates. Communicate misses so corrective action can be taken.
    • Communicate to sales; quote requests, price changes, canceled orders, order changes, late orders, and intel shared by customer.
  • Existing Customer Order Solicitation
    • Responsible for building and maintaining relationships with customers by providing help/advice and potential solutions to existing customers.
    • Actively implements our outbound call plan to existing customers to solicit orders.
    • Weekly customer activity analysis of order history, open orders and status reports. Utilize this information to improve customer satisfaction and increase IPG revenue.
    • Daily proactive communication with internal and external customers to monitor their satisfaction with regard to service and their individual, specific needs.
    • Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
    • Proactively follow up with customers on sample orders. Determine if sample addressed customer's need or if another product would be a better solution. Solicit orders.
    • Attend sales calls as required.
  • Truck Fill Rates
    • Solicit orders from customers to fill pool trucks.
    • Proactively contact customers to get pool truck orders in day before pool truck cut-off.
    • Review order cube and dollar value vs. our T&C's and proactively notify customers when orders do not meet our T&C's
  • Complaint Processing and Follow Up
    • Process claims and complaints as needed; supply all pertinent information as required by the published Terms and Conditions.
    • Utilize Footprints report to follow up with operations, claims processing and sales to close out claims.
    • Resolves customer issues, involving manager as necessary.
    • Provides follow up and corrective action on issues raised by the customer.
    • Proactively communicates problems to department staff and keep management and key parties informed until resolved.
  • Continuous Improvement
    • Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
    • Attend and complete in-house and/or professional training as required.
    • Be familiar with the use of the AS400 and PC's. Understand the basic concepts of IPG's Operations and supply chain systems and how they manage the flow of material.
  • Other Responsibilities
    • Achieve pre-agreed upon KPI and Quality Scorecard based on PMTA.
    • Provide excellent communication etiquette with active listening skills.
    • Follow all company policies and procedures.
    • Adhere to All Customer Service Core Values.
    • Keep Customer master database updated.
    • Ensure information in AS400 and sales automation are the same.
    • Provides general support to the sales team.
    • Perform other duties as required.

Essential Skills and Experience
  • High School Diploma required; Associate's Degree in business or related field (preferred)
  • 3-5 years Customer Service experience, or related field experience
  • Knowledge of Packaging Industry a plus
  • Experienced in Microsoft Office, specifically Excel and Word.
  • AS400 Experience (preferred)
  • Strong Math Skills
  • Excellent communication etiquette with active listening skills.
  • Must be personable, have a passion for people and providing excellent Customer Service.
  • Must be detail orientated, results driven and conscientious.
  • Ability to multi-task and work in fast paced environment.
  • Must be a team player.

What Intertape Polymer Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply