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Merchant Services Manager Jobs (NOW HIRING)

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Merchant Services Manager information

See salary details

$27.5K

$81.7K

$137.5K

How much do merchant services manager jobs pay per year?

As of May 29, 2026, the average yearly pay for merchant services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Services Manager, and why are they important?

To thrive as a Merchant Services Manager, you need expertise in payment processing, financial analysis, and client relationship management, typically supported by a degree in business, finance, or a related field. Familiarity with merchant account platforms, point-of-sale (POS) systems, and PCI compliance is essential, and certifications such as Certified Payments Professional (CPP) can be advantageous. Strong negotiation, problem-solving, and communication skills set top performers apart in managing merchant accounts and resolving client issues. These competencies are critical for ensuring seamless payment operations, maintaining client satisfaction, and driving revenue growth in a competitive payments industry.

What are some common challenges faced by Merchant Services Managers when integrating new payment technologies with existing systems?

Merchant Services Managers often encounter challenges when integrating new payment technologies, such as ensuring compatibility with legacy systems, maintaining data security standards, and minimizing disruption to daily business operations. Collaboration with IT teams and payment providers is essential to address these issues effectively. Additionally, managers must provide clear training and support to staff to ensure a smooth transition and maximize the benefits of new solutions.

What are Merchant Services Managers?

Merchant Services Managers are professionals responsible for overseeing the payment processing solutions and services offered to businesses that accept credit and debit card transactions. They manage relationships with merchants, coordinate with payment processors, and ensure that all services run smoothly and securely. These managers also handle problem resolution, evaluate new payment technologies, and ensure compliance with industry regulations. Their goal is to provide efficient, secure, and cost-effective payment solutions that support their clients' business operations.

What is the difference between Merchant Services Manager vs Payment Processing Specialist?

AspectMerchant Services ManagerPayment Processing Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Payment industry certifications (e.g., PCI DSS, ACH certifications)
Work EnvironmentOversees merchant accounts, manages client relationships, collaborates with sales teamsFocuses on transaction processing, troubleshooting payment issues, supporting payment systems
Employer & Industry UsageFinancial institutions, payment service providers, merchant acquiring banksPayment processors, merchant account providers, financial technology companies
Search & Comparison IntentUnderstanding managerial roles in merchant servicesDetails about payment processing operations and support roles

The Merchant Services Manager typically oversees merchant accounts, manages client relationships, and collaborates with sales teams, requiring certifications like PCI DSS. In contrast, a Payment Processing Specialist focuses on transaction processing, troubleshooting, and supporting payment systems. Both roles are vital in the payment industry but differ in scope and responsibilities.

More about Merchant Services Manager jobs
What cities are hiring for Merchant Services Manager jobs? Cities with the most Merchant Services Manager job openings:
What are the most commonly searched types of Merchant Services jobs? The most popular types of Merchant Services jobs are:
What states have the most Merchant Services Manager jobs? States with the most job openings for Merchant Services Manager jobs include:
Infographic showing various Merchant Services Manager job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Merchant Services Representative

Merchant Services Representative

Corporate Tools

Post Falls, ID โ€ข On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

Overview:
Our Merchant Services team supports the growth of the Merchant Services portfolio through consultation calls and is responsible for having clients agree to apply for merchant accounts. We take a curious and consultative approach to engage and successfully convert client leads into merchant account applications. We aim to ensure our clients have the most efficient and cost effective products by asking questions to uncover their merchant processing needs. Learning about their unique business helps us to recommend viable solutions to drive their business growth.
This job is coded as "Flex" which means the company does not currently require this position to be performed in office.
Wage:
$18.50/hr
Benefits:
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar oh yeah

Responsibilities:
  • Placing outbound calls to clients for credit card processing consultations
  • Consult with merchants to ensure they have the most efficient and cost effective products for their needs
  • Use consultative sales approach to successfully convert client leads into merchant account applications with credit card processors we partner with
  • Review merchant processing needs, recommend viable solutions, and drive merchant growth by having clients agree to apply for merchant accounts
  • Provide superior customer service and relationship management as the department grows
  • Communicate professionally with clients via phone and email
  • Timely and professional follow up on pricing quotes.
  • Have fun building something great!
  • Help support other customer service groups as needed

Requirements:
  • Excellent attention to detail
  • Self motivated and quick learner
  • Excellent customer service with the ability to listen critically
  • Must have a strong work ethic and welcome coaching
  • Knowledge of computers and the ability to navigate systems to gather information
  • Strong verbal and written communication and problem solving and negotiation skills
  • Comfortable calling customers and speaking on the phone
  • Technical aptitude with the ability to learn how point of sale systems and credit card terminals work
  • Merchant services or banking experience helpful, but not required