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Merchant Services Manager Jobs (NOW HIRING)

Esquire Bank

Accountant - Merchant Services

Jericho, NY · On-site

$60K - $75K/yr

About the Role of Merchant Services Accountant As Esquire management continues to buildout our merchant services platform, we understand the value in hiring strong candidates in the accounting and ...

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Merchant Services Manager information

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$27.5K

$81.7K

$137.5K

How much do merchant services manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for merchant services manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a merchant services manager?

Merchant Services Managers are professionals responsible for overseeing the payment processing solutions and services offered to businesses that accept credit and debit card transactions. They manage relationships with merchants, coordinate with payment processors, and ensure that all services run smoothly and securely. These managers also handle problem resolution, evaluate new payment technologies, and ensure compliance with industry regulations. Their goal is to provide efficient, secure, and cost-effective payment solutions that support their clients' business operations.

What are the key skills and qualifications needed to thrive as a merchant services manager?

To thrive as a Merchant Services Manager, you need expertise in payment processing, financial analysis, and client relationship management, typically supported by a degree in business, finance, or a related field. Familiarity with merchant account platforms, point-of-sale (POS) systems, and PCI compliance is essential, and certifications such as Certified Payments Professional (CPP) can be advantageous. Strong negotiation, problem-solving, and communication skills set top performers apart in managing merchant accounts and resolving client issues. These competencies are critical for ensuring seamless payment operations, maintaining client satisfaction, and driving revenue growth in a competitive payments industry.

What are some common challenges faced by merchant services managers when integrating new payment technologies with existing systems?

Merchant Services Managers often encounter challenges when integrating new payment technologies, such as ensuring compatibility with legacy systems, maintaining data security standards, and minimizing disruption to daily business operations. Collaboration with IT teams and payment providers is essential to address these issues effectively. Additionally, managers must provide clear training and support to staff to ensure a smooth transition and maximize the benefits of new solutions.

What is the difference between Merchant Services Manager vs Payment Processing Specialist?

AspectMerchant Services ManagerPayment Processing Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Payment industry certifications (e.g., PCI DSS, ACH certifications)
Work EnvironmentOversees merchant accounts, manages client relationships, collaborates with sales teamsFocuses on transaction processing, troubleshooting payment issues, supporting payment systems
Employer & Industry UsageFinancial institutions, payment service providers, merchant acquiring banksPayment processors, merchant account providers, financial technology companies
Search & Comparison IntentUnderstanding managerial roles in merchant servicesDetails about payment processing operations and support roles

The Merchant Services Manager typically oversees merchant accounts, manages client relationships, and collaborates with sales teams, requiring certifications like PCI DSS. In contrast, a Payment Processing Specialist focuses on transaction processing, troubleshooting, and supporting payment systems. Both roles are vital in the payment industry but differ in scope and responsibilities.

More about Merchant Services Manager jobs

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Cities with the most Merchant Services Manager job openings:

What are the most commonly searched types of Merchant Services jobs?

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What states have the most Merchant Services Manager jobs?

States with the most job openings for Merchant Services Manager jobs include:

What are popular job titles related to Merchant Services Manager jobs?

For Merchant Services Manager jobs, the most frequently searched job titles are:

Merchant Services Manager jobs near you
Infographic showing various Merchant Services Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Implementation Manager - Merchant Services

Tempe, AZ • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

Full-time

Medical, Retirement

Posted 9 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description


If you are passionate about interacting with the clients business and resources to effectively oversee and project manage the delivery of Merchant Services products and solutions, you have found the right team.
As a Client Ops Lead Implementation Manager in Merchant Services, you will be responsible for leading and coordinating all aspects of the implementation life cycle and for the customer journey through the implementation of complex projects through the Omnichannel solution with regular executive level updates and reporting. You must be able to consult with clients to understand their business needs throughout the implementations process and partner with internal and external stakeholders to execute the project successfully.
Job Responsibilities
  • Facilitate team calls, internally and externally to drive implementation deliverables and issue management, while coordinating and drive recurring status calls with the client
  • Ensure all projects are properly delivered and transitioned successfully to production owners
  • Lead collaboration with the project team to develop and execute the implementation project plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
  • Update project tracking tool ensuring updates are clear, concise, and audience specific while providing project updates in a timely and accurate manner, ensuring stakeholders and business leaders receive an accurate and concise status of each project
  • Deliver client requirements in a clear and meaningful manner to the intended audience
  • Demonstrate creative problem solving and solid judgment/decision making
  • Take ownership, escalation and resolution of risk issues when they occur in a timely manner while demonstrating strong controls and risk management as we manage the change to the client and to the firm
  • Partner with clients asking the necessary questions to understand their level of knowledge and their processing model ensuring it fits the proposed solution and being an advocate for the client
  • Manage clear expectations and understanding, internally and externally with the client by establishing clear timelines and managing documentation requirements
  • Navigate implementation to completion by ensuring deliverables are met, holding task owners accountable, and managing issues and escalations

Required Qualifications, Skills and Capabilities
  • 5+ years of relevant client facing experience with senior leadership exposure
  • Project Management experience, including the use of project plans and issue logs
  • Time management and organizational skills
  • Strong verbal and written communication skills
  • Strong presentation and negotiating skills
  • Proven ability to successfully manage conflict, proven team leadership and meeting facilitation skills
  • Demonstrated ability to work in a team environment, and ability to adapt to a changing environment
  • Some travel may be required (less than 25%) to visit clients

Preferred Qualifications, Skills and Capabilities
  • Strong technical aptitude pertaining to Merchant Services products
  • PMP Certification or other Project Training
  • BA/BS degree

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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