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Merchant Relationship Manager Jobs in Indiana (NOW HIRING)

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Sales Operations & CRM Coordinator

Evansville, IN · On-site

$50K - $55K/yr

We provide payment processing and merchant services, plus value-added business services like ... What You'll Do CRM Administration & Sales Operations * The Sales Operations Coordinator will ...

Old National Bank

Relationship Banker

South Bend, IN · On-site

$17 - $27.50/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Greencastle, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Greencastle, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Lafayette, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Indianapolis, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Clinton, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Indianapolis, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Crown Point, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Crown Point, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Fort Wayne, IN · On-site

$17 - $27.50/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Huntingburg, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Griffith, IN

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

Old National Bank

Relationship Banker

Washington, IN · On-site

$17 - $29.75/hr

... Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients ... Relationship Bankers are active in their communities through outreach efforts and through service ...

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Showing results 41-60

All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Indiana

Merchant Relationship Manager information

See Indiana salary details

$26.6K

$76.8K

$133.7K

How much do merchant relationship manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for merchant relationship manager in Indiana is $76,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $100,400.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What are popular job titles related to Merchant Relationship Manager jobs in Indiana? For Merchant Relationship Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Merchant Relationship Manager jobs in Indiana look for? The top searched job categories for Merchant Relationship Manager jobs in Indiana are:
What cities in Indiana are hiring for Merchant Relationship Manager jobs? Cities in Indiana with the most Merchant Relationship Manager job openings:
Merchant Relationship Manager jobs near you

Client Relationship Representative Reserve

First Merchants Bank

Fort Wayne, IN

Full-time

Posted 20 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

89th of 170 rated banks

Job description

First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) - Reserve to join our team! This full-time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.

As part of this role, you will:

  • Provide excellent customer service by:
    • Responding to customer requests for banking transactions.
    • Answering customer inquiries and problems with solutions that meet the customer’s current needs.
    • Continually building customer loyalty and customer advocates.
  • Contribute to overall banking center operation by:
    • Balance cash, daily transactions, vault and ATM.
    • Understanding and ensuring compliance, regulations and reporting.
    • Following information security policy and verification procedures to protect customer privacy.
    • Assist with opening and/or closing banking center.
  • Actively participate in a high performing sales environment by:
    • Selling bank products, making customer referrals and other activities to support the goals.
    • Knowing about all bank products.
    • Participating in daily/weekly meetings and coaching sessions.
  • Lead and act as an example to others by:
    • Training, coaching, and guiding staff with operational and sales skills.
    • Attending and/or completing applicable and required training sessions.
    • Actively participating in leading the sales and service activities at the Banking Center.
    • Assisting in banking center operations and ensure policies and procedures are followed.

To be successful in this position, we require the following:

  • High School Diploma or Equivalent.
  • Minimum of 6 (six) months of experience selling products or services.
  • Minimum of 1 (one) year of sales, banking and/or related experience.
  • Extensive travel required, must have the ability to travel daily to banking centers within assigned region.
  • S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date.
  • Ability to obtain Notary Public designation.
  • Ability to multi-task in a fast-paced environment.
  • In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:

  • Prior banking experience.
  • Ability to sell and cross-sell bank products and services.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

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